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The Westin Boston Waterfront

Expedia.comUS$800*
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#40 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Boston Waterfront
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2,557 Reviews from our TripAdvisor Community

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Showing 2,406: English reviews
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Curitiba, Parana, Brazil
Reviewed yesterday NEW

Bad location. Far from everything. Rude staff. Always cranky and in a bad mood (why the guys in the front shout so much?). Mediocre bar and 2 empty pubs. However, great room, amazing bed and reasonable price.

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Helpful?
Thank Luis F
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

SPG platinum member here. Got a room upgrade to a suite which is really spacious and a set of welcome snacks was ready. Surprising! Lobby and restaurant was very decent and spectacular. Big-size conference hotel. Enough street parking from 8 PM on Saturday to 7 AM on Monday was free. Notice some street parking was restricted to resident permit holders....

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1Thank bachelor8
About Hotel's Favourite Review
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for sharing a review of your stay. It's great to hear that you were comfortable in your guestroom and enjoyed your experience at our restaurant, Sauciety. Our associates strive to provide exceptional customer service to all of our guests, so I appreciate you recognizing our friendly, hard-working staff as well. I'm delighted that you had an opportunity to...

Dubai, United Arab Emirates
Reviewed yesterday NEWvia mobile

First visit to Boston and I had the Westin recommended by a friend. Very convenient location. Hotel is up to the Westin standard. Rooms are modern and nice. Gym was very good. Breakfast buffet was slightly below Westin standards, I was expecting more. Another negative was the multiple conference groups staying at the hotel, quite loud throughout the hotel corridors...

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Helpful?
Thank Wh1sper
San Diego, California, United States
Reviewed 3 days ago NEW

Another amazing Westin. This is definitely one of the nicer Westins (actually most Westin's I stay at are pretty nice). Bed was super comfy. All the appropriate amenities were present. Really can't say anything bad. Hotel service was excellent from start to finish. Although I was here in business, I'd bring my family w kids here for site seeing.

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1Thank Roger S
Reviewed 5 days ago NEWvia mobile

I have been staying at the Westin Waterfront of Boston for a couple of days. I had great expectations, and with those come great disappointments. The hotel is well located. Close to downtown (walking distance) and in a nice part of town, yet everything inside is average at best. Service at the restaurants is poorly trained. Food is low in...

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Helpful?
Thank Jose P
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share a review of your stay. While I'm happy to hear that you found our location to be convenient for exploring downtown Boston and the Seaport District, I'm disappointed to hear about your experience at our on-property restaurant. I'll be sure to share your feedback with our team to ensure that we are...

La Quinta, California
Reviewed 6 days ago NEW

Yes it is attached to the convention center. nevertheless the staff is hard working, efficient and the hotel handles the large crowds with ease and high quality. I would work hard to stay there again if I had a convention in the convention center. I was amazed that we had turndown service at such a high volume property.

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Helpful?
Thank Steven W
Reviewed 1 week ago via mobile

Great place! Great location! Great people! Close proximity to transit system. Valet service wonderful! Trolley tour stops there for pickup. Rooms and beds comfortable. Concierge very helpful! Use Lyft for transport!!

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Helpful?
Thank Brenda D
Pittsburgh, Pennsylvania, United States
Reviewed 1 week ago

This hotel is incredibly convenient to convention center. - right next door. Rooms are standard fair. Gym is large and well equipped. Near waterfront but need taxi to center of town. Few activities right around.

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Helpful?
Thank Timothy A
NORTH JERSEY
Reviewed 1 week ago

Stayed March 31 thru April 5 and had a wonderful stay. Restaurants (especially MJ O'Connor's and Starbucks) were a huge bonus. Very clean room and bed was extremely comfortable. Great access to convention center too.

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Helpful?
Thank RNFA3
Miami, Florida
Reviewed 1 week ago

I hate giving bad reviews, especially when we didn't have a choice in staying here due to a meeting, but this time I will. The line to check in was very long and the staff at the desk seemed to be either confused or unwilling to deal with customer requests. When it was our turn they advised us our room...

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Thank hdss379
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for sharing your feedback from your stay at The Westin Boston Waterfront. I'm disappointed to hear about the difficulties you encountered during check-in and the condition in which you found your guestroom. Your experience is not representative of the service we strive to offer our guests, and our Hotel Manager, Frank Guzzi, would welcome an opportunity to discuss...

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04/06/2017 05/06/2017
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Staying in Seaport District / South Boston Waterfront

Neighbourhood Profile
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and more popular, for good reason. Not surprisingly, the seaport district of South Boston is located beautifully along the water. The area is designed for easy strolling along the HarborWalk, and there are bars and restaurants for all ages and budgets. The Institute of Contemporary Art is located in this area in a contemporary building with an absolutely stunning deck overlooking the water. In the summer time there are Friday music concerts on the deck of the museum. Nearby, there are many green spaces to enjoy.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
M.J. O'Connor's Irish Pub
M.J. O'Connor's Irish Pub
Cuisines: American, Irish, Bar, Pub, Soups
Sauciety
Sauciety
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Price Range: £203 - £453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Reservation Options:
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#30 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Boston Waterfront staff and other travellers.
39 questions
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Questions? Get answers from The Westin Boston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room near the elevator”
743dlb, 7 May 2017 | Read review
“Request a higher level, corner room that is sunny and overlooks the water. Check out the room before you unpack your luggage.”
ANNSWER, 25 Apr 2017 | Read review
“16th floor views are fantastic”
Sifsaf, 16 Apr 2017 | Read review
“All rooms were quiet”
jaym326, 30 Mar 2017 | Read review
“Rooms on the higher floors has more privacy”
kiddf2017, 24 Mar 2017 | Read review
5 of 5
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US$800* /night
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Prices are for 1 room, 2 adults
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