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I stayed in this hotel twice in March. The ambience of the hotel and rooms is wonderful. Service extremely friendly especially the front desk. The waiters and the doormen are all professional. The choices for room service are excellent for all tastes.
My only problem...More
We thoroughly enjoyed our stay MLK weekend on the 14th floor with a river view. The property is a really cool design, with the lobby being a re-purposed historic jail. As others have mentioned, this is a lively spot on the weekend - we enjoyed...More
1 Thank LoganXYZ
Response from PHILGLIBERTY, Manager at The Liberty, A Luxury Collection HotelResponded 23 January 2018
Thanks for the great feedback regarding our unique history and design, energetic atmosphere at The Liberty Bar/live DJ, and luxury guest rooms. We hope to see you back here again soon!
We stayed here at the last minute during a snow storm when we couldn’t get out of town. It’s a beautiful hotel, and the rooms are really comfy and cosy. But here is the problem... the rooms cost $480 a night, parking was $55, a...More
Response from PHILGLIBERTY, Front Office Manager at The Liberty, A Luxury Collection HotelResponded yesterday
Thank you for sharing this review. Our valet parking and shuttle costs are comparable to other luxury hotels in Boston; we do offer a variety of hotel packages that include breakfast if that is something you are interested in for future stays with us! The...More
This was my second stay at the Liberty and WOW what an improvement over the first time! Special requests had been placed in the room prior to check in. The room temperature was much more comfortable and the water in the sink worked!
Nice rooms and the hotel is beautiful, but the service and the people are terrible. Not helpful, not even polite.
And when it’s also a club on weekends, the bouncers don’t make it better either.
Never coming back.More
Thank Javier V
Response from PHILGLIBERTY, Front Office Manager at The Liberty, A Luxury Collection HotelResponded 4 days ago
To hear that your overall stay was less than exceptional is disheartening to hear. It’s surprising to hear this type of feedback, as we pride ourselves on offering friendly and exemplary service to our guests. We have shared this feedback with our management team and...More