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Sheraton Boston Hotel

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#45 of 82 Hotels in Boston
Certificate of Excellence
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Sheraton Boston Hotel
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1,893 Reviews from our TripAdvisor Community

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Showing 1,639: English reviews
woburn, ma
Reviewed 2 days ago NEW

It is easy to find places to stay in Boston. Some prefer the smaller hotels for that personal feel and others the larger hotels for the better price point however this Sheraton offers both. When I arrived, to be frank, I wasn't in a great mood. Pulled muscles in my back, I just wanted to check in, be left alone...

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1Thank phifunk
Hartford, Connecticut
Reviewed 2 days ago NEW

We have stayed here before and have never had anything but a good experience. However, this time when we checked in I was "offered" to upgrade to a King room for $20 more. I was told that the Queen rooms are not that spacious, not as roomy. My significant other is over 6" so I suspected that the comments was...

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Thank 73lisat21
Reviewed 3 days ago NEWvia mobile

We stayed here for two nights and chose it for its proximity to Fenway. We were not disappointed with our choice. As a bonus, we discovered lots of shops, restaurants, and bars nearby. The rooms were on the smaller size, but were sufficient for our needs. The hotel was bustling with activity, but seemed to be run well.

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Thank Bibblet
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Bibblet, Thank you for staying with us during your trip to Boston! I'm so glad that our location was perfect for your needs and that you were able to do some exploring. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Wilmington, North Carolina
Reviewed 6 days ago NEW

My fiancé and I took a quick business trip by way of Boston recently. Sheraton helped us in a pinch find a good location in the city that was within our budget. The hotel was clean, comfortable and exactly what we needed. We just stayed for the night but when we checked out Customer Service went ABOVE AND BEYOND. I...

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1Thank SurferJen
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear SurferJen, Thank you so much for staying with us during your trip to Boston! I'm so glad that your stay was comfortable and clean. And thank you for recognizing Joyce for her outstanding customer service! She is amazing with our guests, and I'm so glad that she made your quick trip so special and memorable. We look forward to...

tokyo
Reviewed 6 days ago NEW

I've stayed here for business and my partner and I for leisure in Boston. The Sheraton has a great location and the view of the city excellent. The staff was always friendly. Access to the subway and public transportation is convenient. Recommend

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Thank warren D
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear warren D, Thank you so much for staying with us during your trips to Boston! I'm glad that you've enjoyed our great views and location, and that the staff has taken such great care of you. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Tequesta, Florida
Reviewed 1 week ago

This is a very nice hotel that is convenient to everything: the subway, buses, lots of restaurants, and shops at the Prudential building. Room was very comfortable and enjoyed staying on the 23rd floor which had great views. I would recommend this for anyone visiting the city, including family, friends, solo, etc.

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1Thank Laurie1965
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Laurie1965, Thank you so much for staying with us! I'm so glad that your stay was comfortable, and that the location was convenient for your sightseeing. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Baltimore, Maryland
Reviewed 1 week ago

Location, Location, Location! This Sheraton Hotel is at the center of everything and the T station is just a quick 5 minute walk through the Prudential Center mall. I was given a room in the 25th floor of the North Tower. No view, but the room was OK. For those who haven't stayed at this hotel before, first thing I...

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Thank Den L
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Den L, Thank you so much for staying with us and for providing such great feedback on your stay. I'm glad that your room was comfortable and that you were able to enjoy the sites around the hotel! We look forward to seeing you again! Warm regards, Angela Vento General Manager

San Diego, California
Reviewed 1 week ago

I stayed in this hotel few times over the past years because of the location and the views. Each time, I managed to have a room in the upper floors to enjoy the views. I strongly advise to get a room in the upper floors.

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Thank Ustun Y
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Ustun Y, Thank you for staying with us over the years! I'm so glad that you've enjoyed our rooms and the wonderful views. We look forward to seeing you again soon! Warm regards, Angela Vento General Manager

Buffalo, New York
Reviewed 1 week ago

This was our first trip to Bosto. This hotel has so much to do! The bar service was excellent and there was a beautiful mall attached to the hotel there is an abundance of restaurants and nightlife in this area and everything is within walking distance. Remember that parking is pretty pricey in big cities. The room was comfortable and...

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Thank Keithandkatie
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Keithandkatie, Thank you so much for staying with us during your first trip to Boston! I'm so glad that you enjoyed the local sites, and that the hotel was comfortable and accommodating. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Southlake, Texas
Reviewed 1 week ago

Friendly staff as they moved me to a higher room with a view when I asked. Good location downtown with plenty to do withing walking distance. Would recommend for about three day visit. Clean rooms and fast wifi

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Thank Scot S
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Scot S, Thank you for staying with us! I'm so glad that the staff was accommodating in making sure your stay was comfortable and convenient. We look forward to seeing you again! Warm regards, Angela Vento General Manager

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: £83 - £358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#34 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
35 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a view of the Charles river”
 of 5 bubbles phifunk, 5 Dec 2016 | Read review
“Ask for a top floor with a view.”
 of 5 bubbles warrenD190, 1 Dec 2016 | Read review
“best views on the higher floors”
 of 5 bubbles Laurie1965, 29 Nov 2016 | Read review
“The bed Mattress was a bit stiff but the pillows made up for it”
 of 5 bubbles Keithandkatie, 27 Nov 2016 | Read review
“Avoid rooms in the South tower.”
 of 5 bubbles tandys_trainer, 18 Nov 2016 | Read review
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