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My reactions were mixed during my three night visit. One of the days included a full blown Nor'easter with 20 inches of snow, which the staff handled extremely well. The staff is superb but again some other aspects were uneven. The location is fantastic for...More
I’m currently staying in the Courtyard Boston Downtown March 15-18 2018, and I normally wouldn’t say anything, but I’m paying OVER $ 300.00/ NIGHT for this room that is beyond tiny and lacks the NORMAL amenities that a room should have (see photos). First off,...More
Thank Elissa D
Response from BOSDMAGM, Manager at Courtyard by Marriott Boston DowntownResponded 2 days ago
Good Evening Elissa D,
I am so sorry about the heat issue in your guest room. This certainly is not typical; I can completely understand your frustration as this would frustrate me as well. Nothing is more important than a comfortable restful night. I would...More
Just spent 4 nights at Courtyard Marriott and what a jewel of a hotel. The lobby area is beautiful... the elevators moved fast .. we never had to wait. The rooms are small but very cozy... they’ve really utilized the space well. Love the large...More
I really wanted to be able to give the Courtyard Marriott Downtown Boston at minimum four stars but I can't and here is why. I've been to several hotel all over the world and I've grown accustomed to a certain level of customer service from...More
Thank Percy H
Response from BOSDMAGM, Manager at Courtyard by Marriott Boston DowntownResponded 2 weeks ago
Dear Percy H,
Thank you for your review. I do appreciate the thought and approach of your note. I agree we have some outstanding positive aspects of our hotel; such as the character of the building, our location, the cleanliness of our hotel, and of...More
The hotel appears to be more of a backpackers paradise as opposed to someone who is a professional. I won't go into the details...but the hotel is noisy and not what you would typically find when it has Marriott in its name. For the price...More
Response from Cathleen W, General Manager at Courtyard by Marriott Boston DowntownResponded 3 weeks ago
We appreciate you staying and am delighted our location suited you. It is so easy to stroll the Freedom Trail and all Boston attractions, plus 115 restaurants are within a quarter mile of the hotel. Please accept my apology for the noise disturbance.
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have
your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.