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Hilton Boston Downtown / Faneuil Hall

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#55 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,710 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Reviewed 3 days ago NEW

Downtown and close to eateries as well as for work. Staff was very helpful. Beds comfortable. Only an over night, but worth a revisit. Black Rose around the corner, many coffee shops. Didn't eat in the hotel, but others did and enjoyed it.

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Helpful?
Thank Sherri S
Fort Wayne, United States
Reviewed 4 days ago NEW

I travel on business quite frequently. When I stay in Boston my first preference is to stay at the Hilton Boston Downtown! Service and staff is exceptional from the Sales Team, Front Desk, Bell/Valet Service, Concierge, Room Service, house keeping, and the restaurant / bar! You can't go wrong staying at this hotel!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank deronb674
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear deronb674, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while here on business. We are...

Mission Viejo, California
Reviewed 6 days ago NEW

Great family hotel. Located close to everything for a great visit to Boston. Staff service above all expectations. Amazing view of the city from the corner room on 15 the floor. Please put magnifying mirror in the room for ladies

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank marylc2017
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear marylc2017, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy that the guestroom was perfect for you and we hope to have you back again on your...

Boston, United States
Reviewed 6 days ago NEW

Another great stay. I always choose this location for shows/games at the Garden and for spending time in the North End. My only complaint this time around (and I stay here a couple times per year) was that the valet was a bit pushy in terms of leaving my vehicle while I checked in. I always self park and he...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elizabethpU8128XN
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear elizabethpU8128XN, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We do apologize for your encounter with our valet service and we will be sure to address...

Rhode Island
Reviewed 6 days ago NEW

We were quite happy with this hotel. The room was small (this was the superior king) but pleasant - no issues with housekeeping. The front desk folks were nice and answered all questions. They had a nice selection of daily newspapers. Breakfast was delicious and plentiful. The doorman was very efficient. Would stay again as perfect location - easy walk...

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Helpful?
Thank MaddyLibby
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear MaddyLibby, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We hope to welcome you back on your next trip into Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Reviewed 1 week ago NEWvia mobile

I stayed here with a group of girlfriends for a bachelorette party. There was a snowstorm on the original date we booked and they were more than accommodating in letting us move our reservation to the next weekend. They also let us cancel one of our rooms for the new date without a financial penalty. The rooms were very large...

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Helpful?
Thank Whitney M
Manchester, New Hampshire
Reviewed 1 week ago

Amazing experience from drive up. Everyone was helpful and the rooms were amazing. We upgraded our room to a suite and the space was great- we were able To enjoy quiet relaxing time on our weekend away. Best experience for us!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Heather B
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Heather B, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed your accommodations, our friendly team members, and your overall stay. We hope to welcome you back on your next stay in the city! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Toronto, Ontario
Reviewed 1 week ago

Stayed here with my teenaged daughter for one night. Concierge was helpful in getting Celtics tickets. Provided an extra robe for our room. Room service breakfast was excellent and plentiful. Restaurant had a nice selection of oysters.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank archstlou
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear archstlou, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled to hear that you enjoyed your stay, the restaurant, and our helpful Concierge. We hope you had a lot of fun at the Celtics game and we hope to welcome you back again soon on your next...

New Jersey
Reviewed 2 weeks ago

This hotel is in an excellent location to walk to dining, shopping, historic sites and entertainment. We were in town the weekend of 1-7-17 during a blizzard and the hotel staff went out of their way to make sure our stay was comfortable. Kudos to the front desk, concierge and bellman - you have a great staff on your hands!...

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Helpful?
2Thank jerseygirl0530
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear jerseygirl0530, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We thank you for being a loyal HHonors member and we can't wait to welcome you back on your next stay...

Farmington, Connecticut
Reviewed 2 weeks ago

The Hilton Boston Downtown is in a good location - walking distance to plenty of restaurants, shops, and attractions. For a Saturday night during holiday season, it was also the most affordable in the downtown area. The rooms are small but comfortable and clean, which was fine for a short stay. The valet is ridiculously expensive, so we self-parked in...

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Helpful?
Thank CT_Sarah
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear CT_Sarah, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: £136 - £376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Cheap Tickets, Priceline, Travelocity, Agoda and Jetsetter so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#35 Green Hotel in Boston
#37 Family Hotel in Boston
#40 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
23 questions
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much view from 4th floor - opt for higher if given a choice.”
 of 5 bubbles MaddyLibby, 16 Jan 2017 | Read review
“corner room has 2 walls of windows with great architectural views”
 of 5 bubbles dln2, 11 Dec 2016 | Read review
“I don't think there is a bad room”
 of 5 bubbles 743sharonr, 6 Dec 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles callme, 5 Dec 2016 | Read review
“Go to Omni or Millennium”
 of 5 bubbles bighearted, 2 Dec 2016 | Read review
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