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All reviewsconvention centerwalking distancemain streetnice hoteldowntown areaplace to staylocation is greathotel is locatedsouthern hospitalitya great staybusiness tripbreakfast staffparking lotfront desk staffstaff was friendlyhot tubnext morning
So grateful to get rooms at this hotel for the Tupelo Elvis Festival. Last minute decision to go and we got rooms!! This hotel was spotless, clean and welcoming. Every employee was great, with one small exception. When we arrived we had a welcome basket...More
I was a bit iffy to stay here due to some reviews. I was very satisfied, as this place is fantastic! The staff was all super friendly and helpful, especially the housekeeper. All the staff would greet us and make sure we did not need...More
Thank Ty R
Response from Danielle D, Director of Sales at Hilton Garden Inn TupeloResponded 15 February 2018
Thank you for your recent stay with us! We are pleased that you enjoyed the concert and are thankful that you chose to be our guest.
We were on a road trip and always try to stay in walking distance of downtown and this hotel is perfect. Very clean and welcoming reception area, although the staff could have been a little friendlier, lovely spacious clean room with all amenities. The town...More
Hilton Garden Inns are usually good but this one was a disappointment . Stayed here 2 nights in June. Bathroom repair could not be fixed until the following day ( maintenance left the site at 3.00 p.m. ), water and a sticky drink had been...More
Thank John R
Response from Danielle D, Director of Sales at Hilton Garden Inn TupeloResponded 6 days ago
Thank you for taking the time to provide feedback from your recent stay with us. I apologize on behalf of our team that our service was not satisfactory. We hope to welcome you back so that we can show you the standard of service you...More
We arrived early and asked could we check in but were told the room wouldn't be ready until 3pm which was fair enough.
On arriving back at 3pm the room still wasn't ready and we had to wait another 15 minutes also the next guest...More
1 Thank MFJB
Response from Danielle D, Director of Sales at Hilton Garden Inn TupeloResponded 1 week ago
Hello, thank you for taking the time to let us know your feedback. I am so sorry to hear that our service was not as expected and as promised. We are constantly improving ourselves and your insight will help us do just that. On behalf...More
Response from Danielle D | Property representative |
Yes, we have three outdoor patios. One is located by the indoor pool with sun loungers to enjoy the sun and relax on. One is located off the restaurant with tables, umbrellas and chairs. And one is located by the meeting... More
Yes, we have three outdoor patios. One is located by the indoor pool with sun loungers to enjoy the sun and relax on. One is located off the restaurant with tables, umbrellas and chairs. And one is located by the meeting rooms/front desk exit with tables, chairs and umbrellas.