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Holiday Inn Express & Suites Tupelo

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Traveller (41)
Room & Suite (30)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn Express Hotel & Suites Tupelo! This 100% smoke-free facility is located in the heart of Tupelo's bustling North Gloster area, just minutes from the BancorpSouth Arena, the Tupelo Furniture Market, the Lyric Theater, and many other entertainment venues. The hotel is also only 1 hour from Oxford and Ole Miss. Dining choices also abound, with Outback Steakhouse within walking distance, and dozens of other restaurants such as Harvey s, Olive Garden, Red Lobster, and Cracker Barrel nearby. Also nearby is historic downtown Tupelo, which is home to the BancorpSouth Conference Center, the new Fairpark Grill and Park Heights restaurants, the Tupelo Automobile Museum, and the birthplace of Elvis Presley. Each oversize room and suite is elegantly decorated, featuring the Simply Smart bath and bedding experiences, a 32' LCD HDTV, a refrigerator, microwave, and coffee maker, as well as both wired and wireless Internet access. In the morning, you can enjoy a hot cinnamon roll or cheddar cheese omelet from the Express Start breakfast bar. Unbeatable value and a warm friendly staff with all the comfort and hospitality you expect from Holiday Inn Express are just a few of the reasons why our guests love staying with us.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
178Reviews
63Photos
1Q+A
29Room tips
Traveller rating
  • 93
  • 59
  • 16
  • 7
  • 3
Time of year
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  • English
Popular mentions
The breakfast hostess wandered off to do her own thing at 0930! I decided to hang out to see if they would bring out anymore food, even though everything was depleted. No Juice, No water, No coffee, No fruit, No biscuits, No anything! I was one of multiple people waiting on a
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Response from Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo
Responded 11 Jan 2019
Thank you for your feedback. We strive to give every customer excellent customer service and accommodations, I apologize we failed to provide that to you. I apologize you had no response to your email but I did not receive anything from you. I apologize on behalf of my breakfast staff that you did not have a great breakfast. I have personally worked with both breakfast attendants to ensure this doen't happen in the future. We would never give you points to "shut you up" that is what my front desk staff did as an I'm sorry on our part. The Holiday Inn Express brand has also changed the cinnamon rolls to the famous Cinnabon brand cinnamon rolls and revamped the whole breakfast. That is why we no longer have the old cinnamon rolls. Please contact me at 662-620-8184 at your earliest convenience to further discuss this matter. I hope you will give us another chance to gain your business on your next visit to Tupelo.
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Traveling on 20DEC18 for family christmas vacay and needed a stopover hotel. Found the Holiday Inn Express, good location, good rate, however... the res agent failed to mention that the entire lobby and breakfast/reception area was completely gutted. We were checked in from a
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Response from Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo
Responded 2 Jan 2019
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Our lobby and breakfast area are now renovated and complete. We are trying to give our guest a better stay and in doing that it sounds like we dropped the ball. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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This is an older property with an old type ac/heater which clicked on and off noisily about every 30-60 seconds no matter what the setting. If your bed is close to it (as mine was) and you are a light sleeper, the noise is enough to keep you awake. In desperation, I finally
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Response from Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo
Responded 16 Nov 2018
I apologize about the issues you encountered during your stay. We have changed out all of the a/c units within the past couple of weeks. We hope you can come back in the future and give us another chance to show you what a great nights rest should have been like. We are about to start a full renovation also so everything else will also be updated. We hope to see you again in the future!
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After posting the review below, the general manager posted a reply noting that new wifi was coming. She also asked me to contact her and I spoke with a different staff person who offered a verbal apology and points as a token of the their apology. FYI, they gave me 2,000
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tupelo
Responded 18 Oct 2018
Hi Shacker06, Thank you for staying and taking the time to share your experience. I know how important to stay connected to our friends, family and work when traveling and I am sorry if the standards of our WiFi connection was below par. I definitely understand your disappointment and frustration, and I would like to apologize for the service deficiencies you have experienced. This is not the norm at our hotel, which is why I made the hotel management and ownership aware of this so that they can discuss with the concerned parties. I know that they will put necessary steps in place to avoid the same issue from happening again. We would love to get a second chance to regain your confidence, and take care of all your traveling needs. Sincerely, Tracy V. Case Manager IHGService
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My family and I stayed here on our return to Illinois from Perdido Keys Florida. The front staff was friendly and check in was quick since we had reserved online. The room was a nice size with a king size bed, 2 chairs and a pull out couch. There was plenty of floor space for
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Response from Lezlie P, General Manager at Holiday Inn Express & Suites Tupelo
Responded 5 Sep 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Huge King Suite
Place to kick back
Ambient light above the bed
Needs paint
Needs paint
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123456
Do the suites have sofa beds?
The suites do have sofa beds. They have a king bed with a pull out sofa bed.
1 vote
Show all answers
"Don't wake up early for breakfast!"
"rooms end of hall away from elevators are best ."
"2nd floor away from elevators and ice was convenient and quiet."
"Our room on the back of the hotel on the third floor was very quiet."
"We did not need a roll-in shower, but did need grab bars. We were given a lovely room that had just what we needed. Perfect!"
PreviousNext
123456
PRICE RANGE
US$101 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites tupelo hotel tupeloholiday inn express and suites tupeloholiday inn tupeloholiday inn express tupelotupelo holiday inn
LOCATION
United StatesMississippiTupelo
NUMBER OF ROOMS
101
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