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The Westin San Diego

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#51 of 278 Hotels in San Diego
Certificate of Excellence
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The Westin San Diego
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800 Reviews from our TripAdvisor Community

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Showing 744: English reviews
San Jose, California
Reviewed yesterday NEWvia mobile

I stayed here for a conference for the second year in a row. The proximity to Gaslamp, Little Italy, and the water make the location ideal. The service throughout the hotel was also consistently positive. The higher floor I was offered was appreciated for the beautiful views. This is a very good downtown choice.

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Helpful?
Thank Mike95128
Brasilia, DF
Reviewed yesterday NEW

This hotel is located near Santa Fe Station. The access to Gaslamp Quarter is on walkable distance. We experienced some problems. The first one was the assignment of a different room than otherwise reserved and a totally inefficient wi fi internet. It took a while to change the room and on our 3 night stay they were incapable of restablishing...

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Helpful?
Thank coccinelle72
San Francisco, California
Reviewed 2 days ago NEW

Being a Platinum member, I have much better options but I always stay at this property due to its proximity to where I do business and most of all, its wonderful staff. Other properties have fabulous Concierge Lounge but all I need is a very good cup of coffee in the morning of which Starbucks is provided in the rooms,...

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Helpful?
Thank rosalie2017
Alyssa T, General Manager at The Westin San Diego, responded to this review

rosalie2017 - Thank you for your 5 star review and personal recognition of Leon. He is a one of our most seasoned front desk agents and truly is the anchor on our evening team. He enjoys taking care of our guests and even more so our most loyal guests, like yourself. I am glad we are your choice when traveling...

Reviewed 3 days ago NEW

Centrally located to both little Italy and the Gaslamp District. Our room was clean, had a nice view and was quiet but a bit underwhelming. While this property met our basic needs, we will probably choose another property next time. There are just too many other options to explore in San Diego.

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1Thank GreatTraveltime
Alyssa T, General Manager at The Westin San Diego, responded to this review

GreatTraveltime - Thank you for choosing the Westin San Diego for your most recent hotel accommodations in San Diego. I am pleased you found our location to be centrally located, clean and comfortable. You are right, there are a lot of other options in downtown San Diego but hopefully after trying one or two, you will return based on our...

Orange County, CA
Reviewed 3 days ago NEW

We went down to San Diego for a romantic one night getaway. When we arrived Saturday it was happy hour where they serve free snacks. Nuts, M&M's, Mike & Ike's, popcorn, and other snack foods. It was a nice welcome to begin our stay. Valet parking is $47/day or you can park next door at the Emerald underground lot for...

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Helpful?
Thank BeachGirl021
Alyssa T, General Manager at The Westin San Diego, responded to this review

BeachGirl021 - I am glad to hear you enjoyed your romantic getaway here at the Westin San Diego. Our snack hour is provided daily to all our guests and I am glad you were able to enjoy this upon arrival. While there are many options for parking in downtown San Diego, the parking provided in the building connected to the...

Las Vegas, Nevada
Reviewed 5 days ago NEWvia mobile

Room was top notch. Facilities were wonderful. Gym was great. We were booked on a group res from our race team, with our name on one of the rooms. The reservations were prepaid. The front desk staff would not allow us to check in because the credit card used to make the reservations was not present, despite the fact all...

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Helpful?
Thank Real702Heat
Alyssa T, General Manager at The Westin San Diego, responded to this review

Real702Heat - Thank you for taking the time to share your experience... while we earned a 4 star rating for our rooms, facility and WestinWORKOUT Fitness Studio, it is unfortunate to read of your service experience with our luggage team. I have shared this feedback with the team and will ensure this is an area of focus as they typically...

Norman, Oklahoma, United States
Reviewed 6 days ago NEWvia mobile

This was a lackluster Westin, and I love the brand. The room seemed dated and the bed wasn't as "heavenly" as Westin' typically are. My room was also quite loud from street sounds, seems like the windows are quite dated. Staff was excellent and the amenities were on-point for Westin. Would stay again but would prefer it be updated/upgraded to...

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Helpful?
Thank Amy Q
Alyssa T, General Manager at The Westin San Diego, responded to this review

Amy Q - It is disappointing to read your review and unfortunate we were unable to address the noise while you were here with us. The only time we receive comments about outside noise affecting our guests' experience is when the air vent at the window is left open. I am pleased you found the staff to be excellent and...

Ontario Canada
Reviewed 6 days ago NEW

We booked the Westin for an extended stay over Christmas. WE were blown away by all the wonderful Westin staff who constantly surprised us with their kindnesses. From Leon who ensured we got a room with a view, to Andrew and Daniel who always had good advice as to what to see and where to go in San Diego, to...

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Helpful?
Thank 4star-at-2star-price
Alyssa T, General Manager at The Westin San Diego, responded to this review

4star-at-2star-price - Thank you for the amazing review and for spending the month of December with us. I am so happy I was able to personally connect with you and hear first hand how outstanding the team was and how special they made you feel. We enjoyed having you here and are so glad this was a memorable trip due...

Reviewed 1 week ago

The hotel is adjacent to everything downtown. Walking distance to little Italy, gas lamp district and an easy ride to Balboa Park. We could even see the Bay from our room, which was lovely. The room was always clean and the bathroom had an amazing rain showerhead in addition to a hand held. Very luxurious. The king size bed, comforter...

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Helpful?
Thank Danielle W
Alyssa T, General Manager at The Westin San Diego, responded to this review

Danielle W - Thank you for the 5 star review. I am pleased to read you found the accommodations to be luxurious. We strive to ensure all our guests leave feeling better than when they arrived. Thank you for your "high recommendation". Come stay with us again on your next trip to sunny San Diego. Be Well, Alyssa Turowski General...

Phoenix, Arizona
Reviewed 1 week ago

I stayed at the Westin in downtown San Diego for business. Immediately upon check in, Therese at the front desk made me feel welcomed and I felt like we shared a connection. I enjoyed the happy hour every evening. The food was delicious. The room was clean and the bed was super soft with plenty of pillow options. Daniel in...

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Helpful?
Thank mspm2017
Alyssa T, General Manager at The Westin San Diego, responded to this review

mspm2017 - Thank you for taking the time to share you recent experience with Trip Advisor. We appreciate the personal recognition for Terese, Daniel and Zane. I will ensure they receive your feedback and area recognized accordingly. Thank you for choosing the Westin San Diego. I am so glad we met and exceeded your expectations and look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 

Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101-3504
Region: United States > California > San Diego > Downtown
Price Range: £155 - £341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia and Jetsetter so you can book your The Westin San Diego reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#14 Spa Hotel in San Diego
#19 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#40 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego staff and other travellers.
18 questions
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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Marina.”
  • Good views
  • Standard King bed room
  • Hello water!
 of 5 bubbles BeachGirl021, 18 Jan 2017 | Read review
“Higher floors have the best view”
 of 5 bubbles daniellewT8651BB, 12 Jan 2017 | Read review
“book room by prepaying to get the best deal”
 of 5 bubbles mspm2017, 11 Jan 2017 | Read review
“Register for being a Starwood Preferred Gurst (free) and ask for a high Starwood Preferred Guest Floor Overlooking the Bay - Pacific.”
  • Looking out Our 19th Floor Room, over Coronado Island and in the Pacific
 of 5 bubbles chrismK723PF, 8 Jan 2017 | Read review
“Higher floors have great views.”
 of 5 bubbles JenniferS972, 7 Jan 2017 | Read review
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