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Holiday Inn San Diego-Bayside

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Holiday Inn San Diego-Bayside
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717 Reviews from our TripAdvisor Community

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Showing 679: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

We had a conference planned at this hotel so we stayed at the same hotel. It was a good location with nearby restaurants. It was nice accommodations for the conference with good service. The rooms were nice and clean. It does not include a free breakfast so we ate at the nearby restaurant.

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Helpful?
Thank trustinginHim07
Reviewed yesterday NEW

Prompt airport pickup, with shuttle service to nearby attractions. Very clean rooms reasonably priced. Helpful and courteous employees. Full service restaurant offers senors a discount. Nice pool and putting green.

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Helpful?
Thank Richard B
Hermosa Beach, California
Reviewed 3 days ago NEW

My experience started out pretty rough, as I mistakenly bought 2 rooms in different locations (make sure you know where you are booking). Once I got to a reservations manager through IHG and they flagged my reservation, all went well. Christina at the front desk was amazing!! She went out of her way to make me smile. Thank you!! Made...

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Helpful?
Thank camyshepard
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear camyshepard: Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs the best way we can. I will pass along your praises to Kristina at the front desk. Looking forward to seeing you again soon! Sincerely, Rhinna B Meyer - Rooms Division Manager

Reviewed 1 week ago

They 'upgraded' us to a suite, which looked out to the marina, on the second floor of one of the older buildings. The suite had two room. The second room was very grubby with heaps of carpet stains and marks on the furniture. It had a distinct smell of dope smoke, which may have been coming from an adjoining room....

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Helpful?
Thank VHD001
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear VHD001: Thank you so much for taking the time to post your review about your recent stay at the Holiday Inn Bayside. I appreciate feedback from our guests regardless of its nature. Please allow me to apologize for the inconvenience or discomfort you may have experienced. Based on your comments, it is obvious that our usual attention to detail...

Gloucestershire, United Kingdom
Reviewed 1 week ago via mobile

Every time i come here I think that all staff team is doing such a great job making customers feel like home! Thanks Lola, a woman from the reception, she is awesome, I do feel appreciated guest. Nice view, cook places to eat around, oceanside for watching sunset is a short walk away. If you don't have car and you...

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Helpful?
Thank Elena J
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear Elena J: It was a pleasure reading your review about your recent stay at the Holiday Inn Bayside. It gives me great pride to know that Lola provided you with the level of service you expect and deserve. Through training and communication, we strive to provide our staff with the tools necessary to attend to the needs of our...

Amarillo, Texas
Reviewed 2 weeks ago via mobile

We really enjoyed our stay here. The shuttle picked us up from our cruise very quickly. The bar was great as well as a wonderful breakfast in the cafe. Not usual hotel food. I can't say enough about the service - shuttle took us to the hop on trolley and then to airport. The drivers really cared about our convenience!...

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Helpful?
Thank susanjwenger
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear susanjwenger: Thank you so much for your glowing comments. I am so glad that you found our hotel a great place to stay and enjoyed our restaurant and bar on property. Our team is thrilled to hear such great feedback and we're proud of our product and service. We look forward to seeing you and serving you again here...

Fresno, California
Reviewed 4 weeks ago via mobile

I had made reservations for a wedding months before our trip, and on the day of, they were unable to find our reservation. Instead of sending us elsewhere, Jennifer was able to not only get us a room, but honored the wedding discounted room price!! I am very grateful for her cooperation and her customer service was outstanding! Five stars...

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Helpful?
Thank rflake90
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear rflake90: Thank you so much for staying with us and thank you for recognizing Jennifer! We are so lucky to have her in our team. We hope to see you again in the future. Sincerely, Rhinna B Meyer - Rooms Division Manager

Adelaide, Australia
Reviewed 15 February 2017

Reception staff were extremely helpful with any questions. Rooms were normal with two double beds, coffee maker, flat screen TV and good hot water in spacious bathroom area. Breakfast discount coupons were handy. Good area down near one of the marina's, with plenty of places to eat.

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Helpful?
Thank greyoldbear
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear greyoldbear: Thank you for posting your review. We appreciate feedback regardless of its nature. I am glad that you find our front desk to be extremely helpful. We hope that you can see us again and we can provide you with the 5 star service and amenities you deserve. Thank you again and we hope to see you soon....

Monterey, California
Reviewed 14 February 2017

Have stayed at this hotel several times in the past, the last two were in the newer tower where reception is. This time I was “upgraded” to a room in the older building with a view of the parking lot. Walls were scuffed and not clean. Restaurant was not open so food service, same menu, was at the bar. Food...

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Helpful?
Thank Ray B
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear Ray B: Thank you so much for taking the time to post your review. I am so sorry that your stay this time didn't meet your expectations. We try to upgrade our frequent stay guests but we can only do so with what our inventory would allow. I have shared your comments with our Restaurant Manager and our Chef...

Orland, California
Reviewed 11 February 2017

This is a standard Holiday Inn with ready access to the waterfront. The accommodations were typical albeit somewhat dated. The room is comfortable and I liked having an exhaust fan in the bathroom - keep the steam out of the room! I was disappointed that they did not have coffee in the lobby, however there were pods and coffee makers...

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Helpful?
Thank Cazzintexas
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review

Dear Cazzintexas: Thank you so much for taking the time to post your review and thank you for staying with us. I am glad that you enjoyed your stay and was able to utilize some of the amenities we have to offer. We don't normally offer free coffee in the lobby compared to Holiday Inn Expresses as we are a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Diego-Bayside staff and other travellers.
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Questions? Get answers from Holiday Inn San Diego-Bayside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are very large and quiet.”
 of 5 bubbles richardbV6280IM, 23 Mar 2017 | Read review
“Main building has the newest rooms, but we stayed in building B and they were good.”
 of 5 bubbles camyshepard, 21 Mar 2017 | Read review
“Choose a room in the newer tower”
 of 5 bubbles VHD001, 15 Mar 2017 | Read review
“Ask for a room in the new tower if you want a nicer room, older building if you want to be closer to the pool.”
 of 5 bubbles 757rayb, 13 Feb 2017 | Read review
“Rooms are equal.”
 of 5 bubbles Cazzintexas, 11 Feb 2017 | Read review
5 of 5