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Holiday Inn Express San Diego-Sorrento Valley

245 reviews
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Traveller (47)
Room & Suite (66)
Dining (18)
Overview
  • Excellent63%
  • Very good30%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“hi express”(5 reviews)
“front desk”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (245)Write a Review
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All reviewschili's restauranthi expressfront deskyogurtla jollabusiness tripbusiness hotelrooms are bigfree breakfaststaff was friendly and helpfulrooms are cleanquiet locationhotel is locatedbusiness travelersnice hotelminute drivewould stay here again
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81 - 85 of 232 reviews
Reviewed 17 January 2016 via mobile

Nice hotel in quiet neighborhood. Clean, good sized rooms. Good breakfast (that pancake machine is so much better than those damn waffle makers). Receptionist went out of her way to get me a room when I arrived almost 4 hr ahead of my check in...More

1  Thank caged_explorer
Response from General M, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 27 January 2016

Dear Caged_explorer, Thank you for taking the time in reviewing the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear you received “great customer service” at our hotel. We strive in providing our guests with excellent quality service and are touched...More

Reviewed 5 January 2016

My husband and I stayed here on a recent trip to southern California and very much enjoyed the hotel. The room we were given was large, and well appointed, and the bed was very comfortable. The breakfast was also very good - lots of options....More

Thank Gwen C
Response from General M, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 6 January 2016

Dear Gwen C, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we have “very nice rooms” at our hotel. We work hard in providing our guests with a well-maintained property...More

Reviewed 29 December 2015

We stayed for 5 nights and the stay was very pleasant. Front desk staff 'Laurie' and 'Maryann' are very friendly and did their best to make sure that our stay is comfortable. Convenient location to near by gas stations and highways to reach out to...More

Thank EarthLover19
Response from General M, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 30 December 2015

Dear EarthLover19, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear our staff is “very friendly”. We work hard in providing our guests with a memorable experience and are so pleased...More

Reviewed 17 December 2015

The staff at this place were the friendliest and they engaged the guests in a welcoming way. My room was great and had been cleaned by a competent and conscientious housekeeper, which is a real rarity these days. (Thus the "excellent" rating.) The location was...More

Thank JSR_Adventures
Response from General M, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 18 December 2015

Dear JSR_Adventures, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear “the staff at this place were the friendliest and they engaged the guests in a welcoming way”. We strive in...More

Reviewed 12 December 2015

Wonderful employees here, friendly and helpful. Marian (sp?) went way out of her way to hold luggage, upgrade our room and make our stay very pleasant. She should be in management. Chili's is walking distance and also has outstanding service. They will bend their menu...More

Thank MaryVacationer
Response from General M, General Manager at Holiday Inn Express San Diego-Sorrento ValleyResponded 14 December 2015

Dear MaryVacationer, Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites San Diego/Sorrento Valley. We are thrilled to hear we have “wonderful employees” at our hotel. We strive in providing our guests with excellent quality service and are touched...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$125 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in San Diego
#60 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in San Diego
#60 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (66)
Dining (18)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Lillgster
20 September 2017|
Answer
Response from Franz C | Reviewed this property |
Hi. Sorry it isn't. Sorento Valley is in the north of SD in a business district.
0
Votes
Google Translation
MissJoW
24 January 2015|
Answer
Response from General M | Property representative |
Hello MissJoW, Thank you for your interest in our Sorrento Valley hotel. As you mentioned, we do offer free parking. We are centrally located within a 15 minute drive of beaches and about a 30 minute drive to Downtown San... More
0
Votes
Room Tips
"4th floor is very quiet"
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"Don't forget to pack your swimsuit! The pool and hot tub are clean and quiet!"
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"Clean, great people, breakfast space comfortable and chilis restaurant has good hamburgers,and easy access to..."
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"Upper floor overlooking pool"
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