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Staybridge Suites San Diego Rancho Bernardo Area

180 reviews
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Traveller (35)
Room & Suite (26)
Pool & Beach (4)
Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)Write a Review
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All reviewsbasketball courtfree laundrystay longer than dayscarmel mountain ranchwashers and dryersfull kitchenfreeway accesstwo bedroom suitesmall kitchenbusiness parkown bathroomsafari parkan excellent place to stayevening receptionworkout facilityliving areahome away from home
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81 - 85 of 169 reviews
Reviewed 18 February 2014

I have been checking in and out here for a few times for the past one year. I have to say the light dinner that they provide here from Tuesday to Thursday got better and better. I realised they got a new cook who is...More

Thank OPL1234
Response from tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 7 March 2014

Dearest Guest, We sincerely appreciate the recognition of our newest staff member. Finding the correct people for a position in hospitality can be lofty but we are in complete agreement in your comments. Any specific kudos in our individual departments only motivates us to take...More

Reviewed 9 February 2014 via mobile

This is a beautiful hotel located in a great location. My family and I stay here for three night it was so wonderful. I travel a lot and this IHG is great customer service hands down was great starting from the time we checked in...More

Thank 1ibrahim
Response from tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 7 March 2014

Dearest Guest, Your review of our property is precisely what we want to create for our guests. You are not a "customer" to us; you are our 'guest', and having you here with us means that we don't simply want to have a place for...More

Reviewed 2 February 2014

I actually rate this 4 1/2...if they can make some rooms less noisy it is an automatic 5! I arrived very late at night to the kindest night manager who found one room left in the hotel. I was staying near a sick child in...More

Thank AEBY1
Response from tpeterson20, Public Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 7 March 2014

Dearest Guest, We are so happy that your stay at our property developed into a pleasurable one. Your experience as far as the noise isn't customary although we are thankful that you contacted our staff to rectify the issue. You comfort is 'number one' and...More

Reviewed 12 January 2014

I arrived on a Saturday evening (from India), and was welcomed by a pleasant guy with a big smile. He helped me with directions and information on the nearby town center (15 min walk), Costco (5 min walk) and even gave me walking directions. They...More

Thank TarakRD
Response from tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 30 January 2014

Dearest Guest, It is with great appreciation that we all 'thank you' for your most recent review. Not only did you take the time to enjoy the various amenities provided but you did so in such a way that we can offer congratulations to those...More

Reviewed 10 January 2014 via mobile

I've stayed at numerous IHG properties before in the past and this by far kills everyone else. From the moment I checked in I knew I was going to be well taken care of. The room upgrade was perfect (one bedroom king) and the cleanliness...More

Thank ChilenoSD86
Response from tpeterson20, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 30 January 2014

Dearest Guest, We graciously thank you for your kind review. It is our effort to ensure your experience is well received as early as check-in and until the time you depart. The hotel is also taking new initiatives to upgrade our complimentary meal services mentioned,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Heated pool
Details
Price range
US$119 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (26)
Pool & Beach (4)
Dining (2)
Hotel & Grounds (28)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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travelingpair_w_miss
18 September 2014|
Answer
Response from scott g | Property representative |
Hello, Yes, late 2011 was the completion of the renovation. We really do our best to take great care of our guests every single day. Our maintenance crew works very hard. That said, we do have to reach out to vendors to... More
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Votes
Room Tips
"Try to get a room away from the common areas, especially on weekends."
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"The 3rd floor has a warning that the area has harmful chemicals. I inquired and was assured there was..."
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"Pool side gives a good view."
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"No real views, so any room should be fine. I would go higher for quiet."
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