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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

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Residence Inn San Diego Rancho Bernardo\/Carmel Mountain Ranch
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542 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Start your review of Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
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Reviewed 5 days ago NEW

I recently stayed a week at this hotel. It is a nice place to stay. The customer service is excellent. Dhel and Kevin went out of their way to ensure I was comfortable. They are both extremely friendly and knowledgeable. The 2 bedroom suite was excellent. The service is great. All the staff is friendly. When I needed documents printed,...

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Helpful?
Thank Don D
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Don D, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Dhel and Kevin are amazing associates and we are lucky to have them on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to...

Camas, Washington
Reviewed 6 days ago NEW

Thank you Dhel for such a lovely upgrade! Our room was right next to the elevator and we requested a change. Dhel was extremely gracious and gave us a lovely upgrade. We were able to have a quiet room and a nice stay in a 2 room suite!

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Helpful?
Thank AnnSusanAnn
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello AnnSusanAnn, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Dhel is an amazing associate and we are lucky to have her on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with...

Lehi, UT
Reviewed 6 days ago NEW

Stayed here for three weeks. Great location if you are working in this area. Comfortable rooms and great service. The gym is a little small though. Free breakfast is always a nice bonus, even though it isn't the best quality at least it is free :)

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Helpful?
1Thank Loren A
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Loren A, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with us and we look forward to your next stay! With warm regards, Bernard Capistrano...

Laguna Hills, California
Reviewed 1 week ago

Wow. Just had to write something about the amazing customer service I just received from Dhel. My family stayed at this hotel for four months back in 2013 after we lost our home to a natural disaster. They treated us like family then -- but this just blew me away. A few days ago, my printer in Hong Kong sent...

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Helpful?
2Thank Margo M
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Margo M, Thank you for your kind review of our hotel! I glad to hear that our experience with us was fantastic! Dhel is an amazing employee and we are lucky to have her on our team. All our staff strive to provide the best quality of service to all our valued guests like yourself! We at the Residence...

lancaster, United States
Reviewed 2 weeks ago

I found this hotel about 7pm, I was truly blown away by the staff that was on when I arrived. Dhel & Anna treated me as if I was no stranger but a long term guest. They were helpful and professional. The room was decorated very well, very clean and comfortable. The room was small but the designed with great...

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Helpful?
1Thank Calvin M
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Calvin M, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Dhel and Ana are amazing associates and we a lucky to have them on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to...

Rome, Italy
Reviewed 2 weeks ago via mobile

I was stuck in Las Vegas due to fog in San Diego (I thought this only happened at San Fransisco) the RI graceously accomodate my no-show and held my reservation for the following day. A RI in Vegas provided my nights rooming. When I arrived at the RI at Rancho Bernardo the next day I was upgraded to a two...

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Helpful?
Thank heatherfred
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello heatherfred, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with us and we look forward to your next stay! With warm regards, Bernard Capistrano Events...

Clifton Park, New York
Reviewed 2 weeks ago

Stay was for business for 3 weeks. We were all treated very well here. Everything was clean and anything we needed was always available or provided. Thanks to the staff for being supportive and understanding. They truely went above and beyond.

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Helpful?
Thank weidmanjames
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello weidmanjames, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with us and we look forward to your next stay! With warm regards, Bernard Capistrano Events...

Singapore, Singapore
Reviewed 3 weeks ago

I was at this hotel end October to mid December 2016 and returned again on end February to mid March 2017. Many hotel amenities, outdoor and indoor. Internet WiFi speed was good, I have no problem downloading files, emails and web browsing. Within 10 minutes walk to nearby eateries and amenities, supermarkets and shops, along Carmel Mountain Road. Free breakfast...

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Helpful?
1Thank lokkt
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello lokkt, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! . Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with us and we look forward to your next stay! With warm regards, Bernard Capistrano...

Reviewed 3 weeks ago

I've stayed recently once again at this hotel. It felt like to be back home. The personnel is always available and ready to help. I've stayed at this hotel for short and long stays and it has become a point of reference in the area. Employees are all fantastic but a special thanks goes to Teresa! I'm sure I'll be...

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Helpful?
2Thank CRE480
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello CRE480, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Theresa is a wonderful team member and we are happy she is on our team. Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with...

Phoenix, Arizona
Reviewed 3 weeks ago

We stayed at the Residence Inn last weekend when my son played in a basketball tourney. The staff was attentive and pleasant. The rooms were clean and updated. The pull out couch mattress was not comfortable at all but what can you expect from a thin couch mattress that a million people have slept on. My son has asthma so...

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Helpful?
1Thank rrdunc
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello rrdunc, Thank you for your kind review of our hotel. I am glad to hear that you stay was great! Our staff strive to provide the best quality of service to all our valued guests like yourself. Thank you for choosing to stay with us and we look forward to your next stay! With warm regards, Bernard Capistrano Events...

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Near Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Price Range: £127 - £219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn
Hotel Style:
#23 Best Value Hotel in San Diego
#29 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and other travellers.
13 questions
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Questions? Get answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 5 was quiet and had double paned windows since the freeway was nearby. Didn't hear a thing outside. Absolutely perfect!”
AnnSusanAnn, 19 Apr 2017 | Read review
“Every room is nice to stay in”
, 27 Mar 2017 | Read review
“Rooms closest to the lobby work best for me since they are close to the breakfast in the morning, getting me on the road faster.”
, 27 Mar 2017 | Read review
“Rooms away from pool would be quietest.”
GHH17, 1 Mar 2017 | Read review
“Avoid pool area”
davidlY2211BU, 1 Mar 2017 | Read review
5 of 5