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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

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Residence Inn San Diego Rancho Bernardo\/Carmel Mountain Ranch
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517 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Start your review of Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
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Simi Valley, California
Reviewed yesterday NEW

I work for a big corporation and was having a slight issue with the invoicing that one of my directors had when he stayed there at the Residence Inn Rancho Bernardo, but after talking with Residence Inn General Manager Hetal Patel, I was informed the issued was on our end. Hetal Patel was very professional, courteous, friendly and VERY HELPFUL....

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Helpful?
2Thank SheilaKephart
Reviewed 1 week ago

I stay at the Residence Inn Rancho Bernardo for extended periods of time for business. The rooms are clean, large, and nice to spend time in and the staff is so helpful and friendly! This week, I thought I had booked a room checking in on Sunday night but when I got to the hotel after a late flight, it...

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Helpful?
3Thank Leslie F
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Leslie F, Thank you for your kind review of our hotel. I am happy to hear that our stays with us have always been great and memorable. Theresa is an amazing associate and we are lucky to have her on our team. I am glad your reservation issue was resolved in a timely manner and were able to accommodate...

Reviewed 1 week ago

I am staying here currently because I got a new job in San Diego area. Their staff is unbelieveable here and Teresa the front desk lady is your go to person. She is amazing. I am impressed and I even get to have my dog here, and they have a dog park near the pool area. I do work nights,...

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Helpful?
3Thank margojean20
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello margojean20, Thank you for your your very kind review of our hotel. First and foremost welcome to San Diego and congratulations on you new position! I am glad to hear that your stay with us has been amazing. Theresa is a wonderful associate and we are lucky to have her on our team. Our staff strives to to provide...

Tampa, Florida
Reviewed 1 week ago

I stayed for 6 days for business. Every staff member was extremely welcoming - especially Theresa. Rooms are clean, and hotel is conveniently located to shopping and restaurants. Looking forward to my next stay in a couple of weeks.

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Helpful?
3Thank dld1104
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello dld1104, Thank you for your kind review of our hotel. I am happy to hear that your stay was great! Theresa is an amazing employee and we are lucky to have her on our team. All of our staff strive to provide the best quality of service to all our valued guests like yourself! Being nestled within the Carmel...

Laguna Niguel, California
Reviewed 1 week ago

We stayed at the Residence Inn while on a golfing trip in North San Diego County. The location is conveniently close to I-15, and about 30 minutes North of Downtown San Diego. The suites are spacious and comfortable.The complimentary breakfast isn't anything special, but there is plenty to eat, with many food choices. All of the staff were friendly and...

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Helpful?
2Thank Dave F
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Dave F, Thank you for your kind review of our hotel. I glad to hear that your stay with us was great! Our staff strives to provide the best quality of service to all our valued guests like yourself! Being located off the I-15 helps one get to where they need to be quickly as you experienced. Thank you...

Reviewed 1 week ago

last month I stayed at Residence Inn during my first US visit and I have no hesitation to say this was the most perfect place for me. I am impressed by the helpful and friendly nature of staff, I really appreciate their help and support as I was new to city and country. The hotel was neat and clean and...

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Helpful?
2Thank raza h
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Raza h, Thank you for your kind review of our hotel. I am glad that our stay with us was memorable and enjoyable! Our staff strives to provide the best quality of service to our valued guests like yourself! Being nestled within the Carmel Mountain Plaza there are plenty of options for shopping and dining like your experienced. Thank...

White Bear Lake, United States
Reviewed 1 week ago

I stayed for 9 days for business. Cathrine, Gina, Evan and Meghan we absolutely the best. They took care of me and my two co-workers like we were family. Happy hour on Monday, Tuesday and Wednesday are wonderful and a great way to meet other guests. And breakfast is probably the best hotel breakfast I have had. if you don't...

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2Thank Gail K
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Gail K, Thank you for your kind review of our hotel. I am happy to hear that your stay was fantastic! Our staff prides themselves in providing the best quality of service to all our valued guests like yourself! Thank you for choosing to stay with us and we hope to see you again! With warm regards, Bernard Capistrano...

Reviewed 3 weeks ago

The room is clean and comfortable. The kitchen is pretty well-equipped. The location is good and the neighborhood is safe. Theresa is very nice and helpful. I would recommend people to stay here and will come back again. Teo

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3Thank YeeSiang T
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello YeeSiang T, Thank you for your kind review of our hotel. I am happy to hear that you enjoyed your stay! Theresa is a wonderful employee and we are glad she is apart of our team. All our associates strive to provide the best quality of service to all our valued guests like yourself! Thank you for choosing to...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Shirley front office was great and helpful every request she fulfilled with her great smile,gave me a great room as requested and was thankful made us feel special we definitely visit again.shirley is a

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1Thank A TripAdvisor Member
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Dennis W, Thank you for your kind review of our hotel. I am glad to hear that our amazing staff gave you excellent service. Shirley is a wonderful associate and we are glad that we have her on our team. Our staff prides themselves on providing the best quality of service to all our valued guests like yourself! Thank...

Reviewed 15 January 2017 via mobile

We stayed here during our first visit to San Diego. We had a very warm welcome by the receptionist on duty (Mrs. Vroom). And from there on our stay was one of a kind. We have traveled a lot in the US and stayed in many hotels, but this Residence Inn will be remembered as one of the best. The...

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Helpful?
2Thank Herman T
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Herman T, Thank you for your kind review of our hotel. I am happy to hear that our staff exceeded your expectations on their service. Theresa being one of the amazing employees we have, among others, who go out of their way to make valued guests like yourself feel welcomed. We strive to provide the best quality of service!...

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Near Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Price Range: £125 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn
Hotel Style:
#20 Best Value Hotel in San Diego
#29 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and other travellers.
11 questions
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Modesto, California
3 months ago
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Questions? Get answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the rate and swallow your pride cost wise, it's worth it trust me; rooms in the back are quieter and less walk way traffic”
 of 5 bubbles margojean20, 14 Feb 2017 | Read review
“accessibility to various shopping malls and verity of restaurants”
 of 5 bubbles , 9 Feb 2017 | Read review
“If you stay in the Corner suite the closet is behind the bedroom door.”
 of 5 bubbles 135gailk, 9 Feb 2017 | Read review
“I would recommend getting a room other than the ground floor, they have balconies.”
 of 5 bubbles jeremyz183, 28 Nov 2016 | Read review
“Stayed in Bldg 3 which faced the pool & back of buildings. Didn't care since we weren't in the room that much.”
 of 5 bubbles beelacat, 21 Nov 2016 | Read review
5 of 5