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BEST WESTERN PLUS Island Palms Hotel & Marina

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#20 of 278 Hotels in San Diego
Certificate of Excellence
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,297 Reviews from our TripAdvisor Community

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Showing 3,000: English reviews
Silverthorne, Colorado
Reviewed yesterday NEW

Most central location for the zoo, beaches, Sea World, downtown, Coronado, airport and fishing. Great staff. Spacious rooms. Beautiful location. Is across from North Island Naval Air Station, but I found this to be fascinating rather than annoying.

Review collected in partnership with Best Western
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Helpful?
Thank Silverthornelady
Canmore, Canada
Reviewed 2 days ago NEW

I returned here after a 10 year absence and was so glad I did. The staff are exceptionally nice and helpful and the location on Shelter Island is worth much more than the room rates. The Blue Wave restaurant trends from good to very good. The walk along the harbour and the big ship sailings make it a most interesting...

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Helpful?
Thank travel1212181727
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for coming back to see us after 10 years! I'm glad we made a lasting impression when you stayed with us last time. It's wonderful to hear our staff took such great care of you, and I'm so happy you enjoyed our location as well as our restaurant. We hope you won't wait another 10 years to come...

Sun City, Arizona, United States
Reviewed 3 days ago NEW

My husband and I went for our wedding anniversary, so we booked a suite with bay views. The suite was so comfortable and spacious, and the views were great. The bathroom was HUGE! Separate bedroom with soaring ceilings and a comfy bed. We were treated to a special surprise by the front desk the first evening we were there (for...

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Helpful?
Thank Nancy Z
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Hi Nancy, thank you for coming to celebrate your wedding anniversary with us, and congratulations again! I'm so pleased you and your husband enjoyed your suite, the views, and the great walk around the bay outside our hotel. We're glad you enjoyed the special surprise from the front desk, too! We hope you'll have the chance to return and see...

Anchorage, Alaska
Reviewed 4 days ago NEW

this is one of our favorite places to stay in San Diego. The rooms are comfortable and clean. The service is excellent. The location is close to downtown San Diego and has excellent views of a small boat marina and San Diego bay. We've been going to this hotel since 2006.

Review collected in partnership with Best Western
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Helpful?
Thank Jon D
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We're delighted to be one of your favorite places to stay, Jon! It's wonderful to hear you enjoyed our clean and comfortable rooms, our location and views, and our staff's excellent service - thank you for your compliments! We appreciate you staying with us for over a decade and we hope to have the pleasure of welcoming you back before...

Concord, California
Reviewed 4 days ago NEW

Location was the best. We had a beautiful view of the Bay and City lights. We had a balcony so we could sit out and see the ships passing. Room was very nice and everything was in order. Hotel was clean and very well managed. Will be back!

Review collected in partnership with Best Western
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Helpful?
Thank Sherry J
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We love to hear you were so happy with your visit, Sherry! It's great you found our hotel and your room to be nice and clean, and we're glad you enjoyed your balcony and the beautiful views! We can't wait to welcome you back. Spencer Priest Front Desk Supervisor (619) 222-0561

California
Reviewed 6 days ago NEW

This hotel has nice views of the little harbor with yachts. Beautiful area in San Diego. The rooms were clean and had everything we needed (including a small refrigerator, microwave and hair dryer). Beds and pillows were comfortable, and the internet worked fine. My only complaint is the breakfast. It DOES NOT have a complimentary breakfast, like many other Best...

Review collected in partnership with Best Western
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Helpful?
Thank SammyCalifornia
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for staying with us and I'm really glad you enjoyed your visit! It's wonderful to hear you enjoyed our location as well as our rooms and amenities. I'm very sorry for your issues at breakfast. It's really disappointing to read about your experience, but I appreciate you letting us know so we can investigate these issues and...

Saskatoon
Reviewed 6 days ago NEW

We had enjoyed a wonderful one night stay, clean, comfortable, quit and the the staff were the "BEST"! We would come back again. Close to airport and easy to get around the area. Disappointed that breakfast in not included at this location which is a "BW Plus"! However Natasha made it right and we enjoyed a fantastic breakfast! Thank you...

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Thank Jim B
Carlsbad, California
Reviewed 1 week ago NEW

Best Western never let's us down but I have to say this is one of my favorites. Although we live 40 miles away my husband and I love coming here just to veg! The City is close but if you don't want to go there everything is here at the hotel. Love it!

Review collected in partnership with Best Western
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Helpful?
Thank Kerry C
Green Valley, AZ, United States
Reviewed 1 week ago

I scheduled a surprise anniversary trip to San Diego to celebrate our 27th. The reviews of Island Palms and the prices helped me decide where to stay. We had a great room overlooking the bay. The next morning I stepped into the tub for a shower and got dizzy as the bottom moved like a water bed??!! I reported it...

Review collected in partnership with Best Western
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Helpful?
Thank Diane D
Beaverton, OR, United States
Reviewed 1 week ago

We loved this property! The only improvements needed were in the restaurant. Most choices were good, but we received cold oatmeal for breakfast and we waited for parts of our orders a little long twice.

Review collected in partnership with Best Western
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Helpful?
1Thank Cheryle P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: £114 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Island Palms Hotel & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
91 questions
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the bay view over the marina and get a second floor room/suite.”
 of 5 bubbles travel1212181727, 17 Feb 2017 | Read review
“If you want a view, you need to be on the second floor at a minimum. Both bay and marina views are great.”
 of 5 bubbles NancyZ167, 16 Feb 2017 | Read review
“Depending on your choice of view of the marina or the bay. I was happy with my view of the boats and yachts”
 of 5 bubbles Becky197043, 4 Feb 2017 | Read review
“Harbour side has nice views”
 of 5 bubbles Madsdeg, 3 Feb 2017 | Read review
“Great views, friendly staff and very quiet and peaceful!”
 of 5 bubbles foolish_love, 30 Jan 2017 | Read review
5 of 5