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Comfort Inn & Suites Zoo / SeaWorld Area

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Comfort Inn & Suites Zoo \/ SeaWorld Area
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839 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Hesperia, California
Reviewed yesterday NEW

This was our first disappointment with a Comfort Inn & Suites venue. Did not see the reviews of this location prior to booking a 2-night stay. Room was neat and clean. The standard fare Breakfast was served inside where construction is still ongoing. The exercise room equipment is in need of TLC. Rooms do not have microwaves. Just after checking...

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Helpful?
Thank Linda H
Oak Park, California
Reviewed 3 days ago NEW

would NOT patronize this establishment. If you believe in customer service as exemplified by businesses like LL Bean, Nordstrom and even Costco, then avoid this hotel. Instead, you will likely be directed to the "fine print" stating that hanging around in a lobby under construction with no bathroom and charging the 2 night minimum stay as per the convention rules...

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Helpful?
Thank cookndoc
Reviewed 2 weeks ago via mobile

The hotel is not too bad, rooms are nice size, but our stay was spoiled by breakfast served outside on a parking lot! I booked this hotel to have full breakfast in the hotel, but it was not possible to enjoy it. One toaster for tons of people. There is no information about that on their website or when you...

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Helpful?
Thank SabinaJan
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

SabinaJan, Thank you for staying with us last week, and we really appreciate the candid feedback. I'm sorry that your recent visit coincided with our renovation of the breakfast area. This was logistically difficult for us due to the number of guests that have breakfast every day. In hindsight I think we could have done more to enhance the look...

Elbert, Colorado
Reviewed 3 weeks ago via mobile

Nice hotel, central to everything. Room was always clean and comfortable. Small refrigerator in the room was nice to have. Stayed 7 days I would go back. 4th floor under remodel for a new breakfast dinning room. Breakfast served in the under cover parking area while we were there, not too bad. Breakfast pretty much the same every day. Hot...

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Helpful?
Thank heeler123
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

heller123, Thank you for taking the time to tell us how we are doing. The next time that you come see us we will have a newly renovated breakfast area and lobby. PS: I've only worked here for a week, and today I tried the coffee. You are absolutely right.....it's terrible. We'll have "renovated" as well.

Bakersfield, California
Reviewed 3 weeks ago

Was there November 11-13 and it wasn't the best experience. The food was served outside in what looked like a car port. Both mornings I woke up to no hot water in my room. Had to wait almost an hour from when I called till I could take a shower (glad I wasn't in a hurry). Not sure how many...

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Helpful?
Thank victorhicks
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

victorhicks, We appreciate the candid feedback. I just took over managing the hotel this week, and we definitely have some work to do. The good news is that we unveil our newly renovated breakfast area this weekend, the boiler related to the hot water issue was repaired yesterday, and our elevator modernization will be completed within a week. If you'd...

Urbandale, Iowa
Reviewed 3 weeks ago

We stayed at this hotel because our son was graduating from USMC boot camp. We booked this hotel independent of the travel agency associated with USMC because we could get a better rate by booking directly. Little did I know, I gave up the availability to have shuttle service to/from the airport and MCRD. Basically, due to the difference in...

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Helpful?
Thank Bridget W
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

Bridget, Thank you for staying with us recently, and we regret that we were not able to resolve your issues before you checked out. You'll be pleased to know that our renovated breakfast area will reopen this weekend. We were also able to determine the source of the hot water issue and had it repaired.

Lake Elmo
Reviewed 6 November 2016 via mobile

We got a decent price for this hotel, but we're not impressed. The room was just fine. The breakfast was awful. It was served in the garage while temperatures were in the 50s. The food and coffee were lukewarm. Needed to wear extra clothing to eat outside at that temperature. The front desk staff were helpful, but did not ask...

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Helpful?
Thank LakeElmoMN
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

LakeElmoMN, Ouch. We are disconcerted to hear about your interactions with our staff during your recent visit. We appreciate the feedback, and your review specifically will be shared with our team in order to demonstrate how we can improve our communication and service levels. We sincerely hope that you will give us another chance to make up for your previous...

Castle Rock, Washington
Reviewed 5 November 2016

-We stayed here with 13 family members for MCRD graduation. If not renting a car, this hotel choice is *not* ideal because there's literally no store/etc within walking distance, except the one adjacent restaurant. And no gift shop on site for convenience items. The location was our least favorite thing about this hotel. -Lobby staff was polite & seemed to...

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Helpful?
Thank wlmarine2016
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

wlmarine2016, Thank you for staying with us recently, and also thank you for your service. I just took over managing the hotel last week, and I did so because we really do need to make several improvements here. You'll be pleased to know that our elevators are repaired and fully modernized, and we should have them both in working order...

Los Angeles, California
Reviewed 30 October 2016

The room is fine, rates are fine, but breakfast is horribly not. Breakfast, and this is true, was served in the car port evey day I was there. There is notnot enough room for all so then they opened up the pool area, unsupervised by anyone from the hotel because parents had to stand in !ine to get the food,...

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Helpful?
Thank tyedie
Ben L, General Manager at Comfort Inn & Suites Zoo / SeaWorld Area, responded to this review

tyedie, Thank you for your feedback regarding our temporary breakfast operation. Unfortunately you visited us in the middle of the renovation for our permanent breakfast location, and we simply had no other place to move the operation to. Since we have almost 1000 guests per day that enjoy our breakfast, we always recommend that they have breakfast as early as...

Manila, Philippines
Reviewed 29 October 2016 via mobile

The room was simple. Beds were comfortable. Staff were warm & helpful. However, breakfast area gets too crowded & not enough seats available to accommodate guests. We had to take our food up to our room.

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Helpful?
Thank PepperLozada

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Whether it's for a family vacation, a romantic getaway or when you're traveling on business, you can’t beat the friendly service and comfortable accommodations offered at the Comfort Inn & Suites Zoo/SeaWorld. This Choice Hotels’ Gold Hospitality Award winner offers a convenient location, excellent service and extra amenities, all backed by our Signature Guarantee. -Located on San Diego’s famous Hotel Circle, 5 minutes to SeaWorld, Zoo, Downtown and San Diego’s world-famous beaches -Five minutes from the new Riverwalk Golf Course and Mission and Fashion Valley Malls -Free deluxe breakfast buffet includes an assortment of pastries and muffins, toast, fresh fruit, choice of hot and cold cereals with milk, espresso, coffee, tea and a variety of juices. -Winner of Choice Hotels’ Gold Hospitality Award recognizing exceptional service, facilities and hospitality. ... more   less 

Additional Information about Comfort Inn & Suites Zoo / SeaWorld Area

Address: 2485 Hotel Circle Pl, San Diego, CA 92108-2813
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: £73 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Zoo / SeaWorld Area 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Comfort Inn & Suites Zoo / Seaworld Area Hotel San Diego
Comfort Inn And Suites Zoo / Seaworld Area
Comfort Inn Hotel Zoo
Comfort Inn San Diego Zoo
San Diego Comfort Inn Suites Zoo
Comfort Inn Suite Zoo Sea World
Hotel Style:
#69 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Zoo / SeaWorld Area staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites Zoo / SeaWorld Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the freeway if you're a light sleeper. Ask for a room close to the working elevator if you have trouble walking.”
 of 5 bubbles wlmarine2016, 5 Nov 2016 | Read review
“The king with nonsmoking was good.”
 of 5 bubbles tyedie, 30 Oct 2016 | Read review
“Higher floors are always better for less noise, I'd also suggest a room facing the pool away from the highway.”
 of 5 bubbles 347austinc, 21 Oct 2016 | Read review
“Don't stay here if you can find an alternative.”
 of 5 bubbles Paulomi_bofast, 11 Oct 2016 | Read review
“Ask for a room that is NOT on the same floor as the breakfast area”
 of 5 bubbles AJLovesTravel, 4 Oct 2016 | Read review
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