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Holiday Inn Express San Diego Airport - Old Town

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Holiday Inn Express San Diego Airport - Old Town
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1,015 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express San Diego Airport - Old Town
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Showing 970: English reviews
New Jersey
Reviewed 21 November 2015

I have never stayed here before. I decided to stay at this nearby airport hotel because it was the most affordable airport hotel at the time. They also have an early morning complimentary shuttle service for my early morning flight home. My check in went smoothly. I was able to book the early morning shuttle service when I checked in....

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Helpful?
2Thank Tony J
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your nice comments regarding our hotel at Holiday Inn Express Old Town! Your business is so important to us and we really appreciate your taking the time to provide feedback. The next time you are in the San Diego area, we hope you will stay with us again! Sincerely, Manager, Holiday Inn Express...

Seymour, Indiana
Reviewed 18 November 2015

Served us well as we attended military graduation and had a mini-vacation. Great staff! Dolores worked hard and served up a great breakfast & kept the dining room clean and stocked! All front desk staff was courteous and helpful! They answered ALL of our many questions and accommodated all our needs. Rooms were nice and clean and the housekeeping staff...

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Helpful?
Thank rhondaw812
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Congrats on your new Marine. Its such a pleasure to see all the Marine families with there Big Smile of Proudness on there new Marine. Thanks so much for staying with us at Holiday Inn Express Old Town! We try very hard to offer clean, comfortable guestrooms, valuable amenities with friendly, helpful staff at an affordable rate. Thanks...

Stuttgart, Germany
Reviewed 13 November 2015 via mobile

Stand for a three day Visit to San Diego. José the Front desk guy was so professional, friendly and helpful. The hotel is conveniently located between old Town (walking distance ) airport and downtown. Nice pool area. Enjoyed our stay!

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Helpful?
1Thank Johanna B
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the Bright Golden 5 Star review about Holiday Inn Express Old Town. We try very hard to offer clean, comfortable guestrooms, valuable amenities with friendly, helpful staff at an affordable rate at Holiday Inn Express Old Town. I am happy that you enjoyed our heated swimming pool. Hope to see you soon when in San...

Stuttgart, Germany
Reviewed 13 November 2015 via mobile

The Hotel rooms are very clean,we had an excellent daily cleaning service,an excellent evening receptionist (Jose thank you very much for such a cordial welcome and great support during our stay!) and an overall very pleasant stay here.It was our last stop on our West Coast Road Trip and a good choice.Breakfast,WiFi and parking are good (parking spots are really...

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Helpful?
2Thank Raluka S
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you so much for your kind comments about Holiday Inn Express Old Town! Our front desk staff knows the importance of offering excellent guest service at all times and treats each & every one of our guests as valued member of our family. I am so glad you enjoyed our free shuttling and the heated swimming pool....

Elmsdale, Canada
Reviewed 10 November 2015

Well located, excellent breakfast, free shuttle service to many locations. Very close to the airport and only a short walk to old town with all it's shops and many fine restaurants. I would highly recommend this motel.

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Helpful?
4Thank Ernie W
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thanks so much for choosing our hotel at Holiday Inn Express Old Town, for your recent trip to San Diego! I am happy to hear that you found your guestroom well maintained with comfortable furnishings and friendly staff service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every...

Fort Defiance, Arizona
Reviewed 6 November 2015

I hit the jackpot with this motel. They have a free shuttle to and from the airport and a free shuttle to and from the Marine base. The rooms are nice. The breakfast was great!! Very family friendly. The fact that my room was facing the interstate, the traffic noise wasn't all that bad.

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Helpful?
3Thank Rez C
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for staying with us during your recent visit to San Diego, at Holiday Inn Express Old Town. Always great to see those Big Bright Golden 5 Stars. Because of your loyalty, our brand is able to thrive in a competitive market place. We are delighted that we were able to deliver on our goal to bring...

Reviewed 30 October 2015

This was my first time in San Diego after a short drive from Las Vegas. I would have given this hotel an excellent rating especially for the great free shuttle service, wonderful breakfast, nice clean quiet rooms, nice pool, however the customer service from the front desk let them down especially as THEY had made an error with my bill....

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Helpful?
3Thank Paul S
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thanks so much for taking the time to share your experience with fellow travelers! We appreciate your business very much and I am happy to hear that you enjoyed your stay with us at Holiday Inn Express Old Town. We try to offer our guests very convenient, hassle-free services and amenities such as our complimentary airport shuttle, complimentary...

Fayetteville, North Carolina
Reviewed 28 October 2015

First I will say this location is great if you want to be close to the airport and also close to many great restaurants of Old Town. Can't beat it for this feature. Now, if it is quality you want then not so much nor is the level of customer service what I expect. To start with do not let...

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Helpful?
2Thank derrick b
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for taking the time to provide some valuable feedback about your recent stay at our hotel. While we're thrilled that you enjoyed several aspects of your stay, we regret that portions of it fell below your expectations. Please know that we take your comments very seriously, and we will continue to explore actions we can take...

Buffalo, New York
Reviewed 28 October 2015

My wife and I stayed one night before our flight. It is located near the airport. The front desk person(Art) was very helpful with questions on places to eat close bye.The hotel was clean and had good beds. We had the breakfast bar in the morning and that was very good also. We took the free airport shuttle driven by...

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Helpful?
1Thank rvchic
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, Thank you for the Wonderful comments about Holiday Inn Express Old Town. We love to see nice and kind comments about our hotel staff and our hotel.. It's our pleasure to serve you with great 100% guest satisfactory here at Holiday Inn Express Old Town. Will be sure to share these wonderful comments with our staff. Thank you...

Kapolei, Hawaii
Reviewed 28 October 2015 via mobile

We stay one night before our trip and one night after our trip!!! Clean and nice rooms ... Great breakfast bar... Shuttles to old town .Friendly staff and big shout out to their van driver Fernando!!!! Thank you for shuttling us back and forth to the airport!!!⭐️⭐️⭐️⭐️⭐️

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Helpful?
1Thank debjohn1623
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review

Dear Guest, So Sweet to see those Nice 5 Stars and the kind words about Holiday Inn Express Old Town we appreciate it. Will defiantly share your wonderful comments with the staff. Glad you enjoyed your stay.. Hope to see you soon in San Diego. Sincerely, Manager, Holiday Inn Express Old Town Suzy B.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego Airport - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego Airport - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just bring earplugs. Rooms on the street side are a little quieter, but you are always sensitive to sounds when you aren't in your own home.”
 of 5 bubbles riverturtle, 24 Mar 2017 | Read review
“Ask for a room on the quiet side of the building. One side overlooks the freeway which is always busy.”
 of 5 bubbles QSR, 10 Mar 2017 | Read review
“Try the top floor if you're going to try this at all.”
 of 5 bubbles arnettasue, 8 Mar 2017 | Read review
“Rooms facing San Diego Avenue are quieter ... you hear less of the highway traffic.”
 of 5 bubbles Shelikes2Trvl, 3 Mar 2017 | Read review
“My room was on the side opposite the highway, and I had no noise complaints.”
 of 5 bubbles , 23 Feb 2017 | Read review
5 of 5