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Four Points by Sheraton San Diego Downtown

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Four Points by Sheraton San Diego Downtown
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416 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Reviewed 4 days ago NEWvia mobile

Nothing like a nice warm " welcome back " from the hotel doorman named Dan ! It's been a couple weeks and he still remembered me like a family member ! Since I travel for a living , it's nice to feel remembered by a staff member upon arrival , it's like coming home . I love this property and...

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Helpful?
Thank PHXman55
Murrieta Ca
Reviewed 6 days ago NEW

We recently held our Rehearsal Dinner at this hotel in their beautiful room on the 16th floor. Beautiful view, great food and excellent staff. Tamika Jackson, Event Coordinator worked closely with us ro ensure that the event was perfect. Kenny, the Food and Beverage Manager was also very helpful along with the young lady who was the bartender. Most of...

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Thank beachbunny59
Oakland, California
Reviewed 1 week ago

We spent some time here. Very easy to get on and off the free way. We walked down to the water to look at the boats. It was a nice walk to Seaport Village. We had dinner and drinks in Little Italy. The hotel was clean and easy.

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Thank Juliana Y
London
Reviewed 2 weeks ago via mobile

Visited San Diego on business with two colleagues. We had stayed in the Sheraton in Dallas which was fantastic but we're not happy with this hotel. Rooms very tired and the building generally felt dated. Bathrooms not good - shower sprayed everything that it wasn't meant to. One of my colleagues refused to stay in his room due to the...

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Thank James C
Reviewed 2 weeks ago

I have never stayed at a Four Points so my expectations were probably a little off base. The value of the hotel is good compared to other hotels in the area, mainly why we chose the hotel. The room itself has your basics. Felt a little old but not dirty. It was a comfortable stay overall. If you have a...

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Thank Quang N
Reviewed 3 weeks ago via mobile

This hotel is well located, within easy walking distance of Little Italy and the harbour front. Front desk staff was efficient and friendly on check in. The room was clean and comfortable, and easily accommodated our family of four. Patricia at the bar was excellent. Street tacos, frickles and calamari were tasty and filling. Parking was a little pricey, but...

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Thank Jayne B
Woodbury, United States
Reviewed 7 December 2016

Room is very small and average. There is not a refrigerator or microwave there. Restaurant and small bar but only saw it open once. Only thing within walking distance is Little Italy. Not a very nice section of town. Homeless people sleeping on three sides of hotel.

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1Thank Jody L K
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Jody L., Thank you for reviewing your recent stay. I would like to apologize for the issues you encountered during your stay. I would like to discuss your experience in further detail so we can correct these issues in a timely fashion. Please contact me at (619)239-9600. I look forward to speaking with you. Thank you, Sonam C. Assistant General...

Reviewed 30 November 2016

nasty hotel never again .poor customer service,mold not clean, parking not good complained to customer service ,did not help,old moldy hotel .called health dept consumer affairs did not anser in a timely fashion, hotel lied said they gave me free breakfast ,i had already checked out ,sad sad never again

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Helpful?
Thank Veronica W
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Veronica W, We have addressed your stay with you prior to this review. If you would like to further discuss these issue please contact me directly at (619)239-9600. Thank you, Sonam C. Assistant General Manager

Glendale, California
Reviewed 30 November 2016

Stayed here so I can bring kids to San Diego Zoo. The hotel's location and value are major factor for choosing this particular hotel. Arrived and was immediately shocked by the rate of their parking, it is about $ 30.00+ per night, valet only. There is no self park, you are more than welcome to park off site but, park...

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Helpful?
Thank Rio E
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Rio, Thank you for staying at the Four Points by Sheraton San Diego Downtown! I am pleased to know you enjoyed your stay at our property during your trip to San Diego. Our great location offers many dining and sightseeing options within walking distance for our guests. Again, thank you for writing this review I will make sure to share...

Dillingham, Alaska
Reviewed 28 November 2016 via mobile

Great location, cozy rooms, Spacious. No fridge and no microwave. Small gym, and lousy pool but Friendly staff. Easy to walk around thought the popular locations San Diego has to offer. Free Wifi. Drawback is we ordered food from the restaurant downstairs and the first night the potatoes with the steak was raw. They did remake the potatoes which were...

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Helpful?
Thank Deven L
sonam c, Manager at Four Points by Sheraton San Diego Downtown, responded to this review

Deven, Thank you so much for taking the time to write this review. I apologize our Food and Beverage outlet did not meet your expectations. I would like to reassure you that this has been addressed immediately. I thank you for staying at our property and hope you give us another chance in the near future. Best, Sonam C. Assistant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The recently-renovated Four Points by Sheraton San Diego Downtown is located minutes away from Little Italy, the Gaslamp Quarter, and Seaport Village. We also offer a free shuttle to/from the airport ... more   less 

Additional Information about Four Points by Sheraton San Diego Downtown

Address: 1617 1st Ave, San Diego, CA 92101-3003
Region: United States > California > San Diego
Price Range: £97 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego Downtown 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Downtown Hotel San Diego
San Diego Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego Downtown staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Diego Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask for a view of the Bay!”
 of 5 bubbles beachbunny59, 10 Jan 2017 | Read review
“get a room on the higher floors and south side. We were on north side and could hear the traffic outside.”
 of 5 bubbles jodylk, 7 Dec 2016 | Read review
“higher floors so you can be away from the freeway noise.”
 of 5 bubbles RioE, 30 Nov 2016 | Read review
“a high floor as it's noisy. Right by the highway and flight path”
 of 5 bubbles InkTraveller, 11 Nov 2016 | Read review
“We stay at the top floor and the view was great!”
 of 5 bubbles ggarciao2001, 4 Nov 2016 | Read review
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