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Holiday Inn Express San Diego N - Rancho Bernardo

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#168 of 283 Hotels in San Diego
GreenLeadersBronze level
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Holiday Inn Express San Diego N - Rancho Bernardo
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160 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Kapaa, Hawaii
Level Contributor
601 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
Reviewed 5 days ago NEW via mobile

We come to this hotel because we feel it is consistent in quality service, lodging and breakfast. This weekend was A Kid Soccer Fest, and quite crowded. Still the staff did not seem harried or out of sorts. Desk staff Evelyn and MaryLou were so pleasant at our departure, we felt we would be a little missed. They were so... More 

1 Thank MarshallGulch
Dayton, OH
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

A weekend stay at HI Express RB Room # 379. On Sat 8:10 AM into the shower and no Hot water pressure. Called front desk and they advised to wait 15 minutes. After 15 minutes the water was a trickle – so no shower. Contacted the Asst. Mgr. Saturday afternoon and here is the response - “My sincere apologies for... More 

Thank Dayton_OHJohn
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Dayton_OHJohn, Thank you for being our guest and for taking the time to share your experience. We rely on guest feedback as this will allow us to improve wherever possible. Our hotel is committed to providing our guests with the highest quality services and facilities and we are truly sorry about your shower experience that prevented you from having... More 

Travellers are raving about these San Diego hotels

Orange, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

We stayed for six nights, the staff were very helpful and friendly quickly dealing with any requests, the property was well maintained and tidy. We left a classic car in the car park for a day and night while we went to LA and felt comfortable doing so. We would certainly stay there again.

Thank Ross P
Davis, California
Level Contributor
3 reviews
Reviewed 27 October 2016

Wonderful staff who are quick to respond. The Hostess in the breakfast room was enthusiastic and provided quick refills. BBQ Restaurant nearby makes for a comfortable walk without dealing with traffic.

Thank pk554
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 October 2016

Stayed for two nights in October 2016. The outside appearance of the hotel and outdated hallways and carpeting made me a little nervous; however, the room interiors were modern, clean and comfortable. The front desk staff were friendly and courteous. The free breakfast was up to par with the Holiday Inn Express standards. I appreciated the Keurig coffeemaker in the... More 

2 Thank Juls205
Fortaleza, CE
Level Contributor
167 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 20 September 2016

Stayed here for 1 very short night recently. The hotel is located a little of the highway but is easy to find. Had a late arrival but service at checkin was very good. The hotel extends to the back and is 2 levels high. If you are in a higher number you might have to walk a little but parking... More 

Thank AvdV80
Phoenix, AZ
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2016

Got a good rate on this hotel since it is a little out of the way from the downtown San Diego area (though not a big deal since we drove out anyway). The room was nice and modern and clean. We did have to be moved rooms since the A/C in the first room was not working. No problem being... More 

Thank PHXSports
Grand Terrace, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2016

At that time was a lot of young kids from all over Hawaii and Mexico that was ok because they to were there for tournament. They have a compliment breakfast eggs, sausage, pancakes, toast, fruit, juices, milk, coffee and more. A lot in walking distance. Very friendly workers.

Thank Pauline R
HazelGuison, Sales Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed our breakfast selection and find our staff friendly. We value your feedback and hope you will visit us again. Sincerely, Hazel G. Sales Manager More 

Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 July 2016 via mobile

I was disappointed that this hotel would not honor a group rate or comparable price when upgrading but I was even more disappointed to find out my pricier upgrade was a smaller room than the group rate room. Staff was more helpful at check-in than whomever previously assisted me over the phone & misled me about the layout of the... More 

1 Thank Dark_Choc-a-holic
IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Dear Dark_Choc-a-holic, Thank you for writing a detailed review about your stay. We're glad that the breakfast selection, pool area were well to your liking. We're very sorry for not being able to exceed your expectations, especially with your room accommodation, staff service, and issues with some amenities of the hotel. We take all guest reviews seriously and will work... More 

Queen Creek, Arizona
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2016

We were a little disappointed in that the Hotel itself is older and, frankly, could use some serious updating. The sofa in our room was pretty uncomfortable. Walls are thin and you can hear everything. Having said that, it was clean and the staff was excellent. Breakfast was included and was quite good. It was our first time visiting the... More 

Thank Marie S
HazelGuison, Junior Sales Manager at Holiday Inn Express San Diego N - Rancho Bernardo, responded to this review

Thank you for your feedback regarding your recent visit at our hotel we are pleased to hear that you enjoyed our breakfast and find our staff excellent, it's something our staff takes great pride in and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues... More 

109 photos of this hotel

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Hotel & Grounds (6)
Bathroom (7)
Room/Suite (10)
Dining (1)
Pool/Beach Area (4)
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Management photos: Courtesy of the property manager

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Room/Suite (10)
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Hotel & Grounds (37)
Dining (10)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc. ... more   less 

Additional Information about Holiday Inn Express San Diego N - Rancho Bernardo

Address: 17065 W. Bernardo Dr., San Diego, CA 92127 (Formerly Holiday Inn San Diego-Rancho Bernardo)
Region: United States > California > San Diego
Price Range: £87 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego N - Rancho Bernardo 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn San Diego-Rancho Bernardo Hotel San Diego
San Diego Holiday Inn
Hotel Style:
#40 Green Hotel in San Diego
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Questions & Answers

Questions? Get answers from Holiday Inn Express San Diego N - Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms would be good.”
 of 5 bubbles RossP417, 28 Oct 2016 | Read review
“Curtains do not close so bring safety pins or clips to pull them up and close if you are light sensitive (room 274).”
 of 5 bubbles pk554, 27 Oct 2016 | Read review
“Walk to Phil's BBQ right next door - excellent food!”
 of 5 bubbles PHXSports, 10 Aug 2016 | Read review
“2nd & 3rd have a balcony”
 of 5 bubbles 702pauliner, 7 Aug 2016 | Read review
“If possible get a room away from the street.”
 of 5 bubbles frankt556, 22 Jun 2016 | Read review
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