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The Sheraton San Diego Hotel & Marina

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#118 of 279 Hotels in San Diego
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The Sheraton San Diego Hotel & Marina
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3,642 Reviews from our TripAdvisor Community

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Showing 3,458: English reviews
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Bayside, Wisconsin
Reviewed 3 days ago NEW

I stayed in a club level room, and had a great experience. The room itself is OK. Somewhat cramped because the furniture is more traditional in style, and takes up a lot more room than the sleek more modern style. Beds are good, and it's comfortable over all. Many reviewers complained about the resort, saying that it is an airport...

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Helpful?
Thank May C
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 30 December 2016

I've stayed here a few times this past year and have always been very happy with the experience. My usual stay pattern is anywhere from 7 to 10 days. As an SPG Lifetime Platinum level guest - they take very good care of me. I prefer a room facing airport & city views so the odd #''ed rooms of the...

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Helpful?
Thank SFDutchman
About Hotel's Favourite Review
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear SFDutchman, Thank you for your loyalty to the Sheraton San Diego Hotel & Marina and for being a valued SPG Lifetime Platinum guest! I am very pleased to learn you enjoyed your stay with us and we look forward to welcoming you back soon! Regards, Adam Beer Hotel Manager

Claremont, California
Reviewed 4 days ago NEW

So rooms are meh, and grounds not quite perfect. The views, however, are fabulous. The staff is also very good. Location is adjacent to San Diego Airport, and not deafening.Close enough to downtown and various hot spots if you brought your car. Anyone looking to walk to entertainment should stay closer to downtown or Little Italy, plenty to walk to...

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Thank AnnieB2304
Reviewed 4 days ago NEWvia mobile

Our annual conference is usually held in Vegas or Orlando and this year San Diego. I was really looking forward to this visit. It's been a couple days in and I have had time to make a statement. This place is in need of a remodel. The tub has been wrapped with a cover that was very poorly installed. The...

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Thank Brian A
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Brian A, Thank you for taking the time to share your comments regarding your most recent stay. Your feedback is incredibly important to us as they allow us to pinpoint and make the necessary improvements to create memorable, quality experiences for our guests. We are in the midst of planning a remodel in the very near future and are...

diamond bar, United States
Reviewed 6 days ago NEW

We stayed the night at the Sheraton Resort at the San Diego Marina on March 10th, 2017. I regret choosing this hotel and really don't recommend it to anyone else. It's nice in many ways, but not at all what was described online. When we checked in, we were told we were being given a first floor room with no...

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Thank Michael V
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Michael V, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments regarding your recent experience. Your feedback is critical to making the necessary improvements to create quality, memorable experiences for our guests. I regret to learn you found our amenity descriptions to be misleading, as that is never...

Amherst, New Hampshire
Reviewed 6 days ago NEWvia mobile

I spent one night at the Sheraton before switching to the Grand Hyatt. Same price - what a difference. We arrived around 8:30 pm on a Friday using an easy shuttle from the airport. They tried to get us to upgrade - at $667 per night already - no thank you. Then we were told we were in a different...

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Thank LG58
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear LG58, Thank you for choosing the Sheraton San Diego Hotel & Marina and for taking the time to share your comments of your recent stay. I regret to learn we were unable to meet your expectations and extend my sincere apologies. Your feedback is critical to making the necessary changes to create quality, memorable experiences for our guests. We...

Toronto
Reviewed 6 days ago NEW

Rented a kayak today from SDAdventures at the Sheraton Marina dock. A) very good service from Derrick and Gavin. Fast service, good advice on where to go and what to see - spent about 3 hours on the water with great views of dolphins, the entire bay with various marinas and the Midway (great view from the water).

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Thank Ben B
Bakersfield, California
Reviewed 6 days ago NEW

This is a very nice hotel. The front desk was very accommodating, since I had a slightly complicated reservation. The room was quite large and I had a nice view of the city. The room and bathroom were clean and well stocked. The showerhead was well over 6ft. Their workout facilities were pretty nice too. I had a drink at...

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Thank David m
Long Beach, California
Reviewed 1 week ago NEWvia mobile

We headed down to San Diego for the weekend on a whim without knowing what we could/would find. We checked a few places while on the drive down from LA with no success. I contacted our Amex Concierge while enrout to find us a hotel upon arriving. Apparently, we should plan better, as there were a few events going on,...

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1Thank Matt C
AdamBeer, Hotel Manager at The Sheraton San Diego Hotel & Marina, responded to this review

Dear Matt C, Thank you for taking the time to share your comments of your recent stay with us. I regret to learn of your arrival experience and extend my sincere apologies. Your comments are extremely valuable as they allow us to make the necessary improvements to create quality, memorable experiences for our guests. Despite this particular stay, we hope...

San Diego, California
Reviewed 1 week ago NEW

The servers and everyone were very respectful and caring. Food was great. We were seated right away and did not have to wait a while to be helped. The food tasted delicious and overall good experience

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Helpful?
Thank vronmermaid

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Sheraton San Diego Hotel & Marina staff and other travellers.
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Questions? Get answers from The Sheraton San Diego Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main tower closer to Coronado (low numbered rooms) are quiet.”
 of 5 bubbles AnnieB2304, 21 Mar 2017 | Read review
“Don't trust the room descriptions.”
 of 5 bubbles 929michaelv, 19 Mar 2017 | Read review
“Best views”
 of 5 bubbles vronmermaid, 18 Mar 2017 | Read review
“Bay tower with bay view on a higher floor, try to get an end room”
  • Friendly visitor
  • Sunset
  • View on marina side of Bay Tower room
  • Sunset
  • View from balcony on bay side of Bay Tower
  • Sunset
 of 5 bubbles longhornjz, 14 Mar 2017 | Read review
“Try for a room on the bay side of the hotel to avoid the airport noise.”
 of 5 bubbles juliac956, 13 Mar 2017 | Read review
5 of 5