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Town and Country San Diego

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Traveller (641)
Room & Suite (225)
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Overview
  • Excellent30%
  • Very good24%
  • Average20%
  • Poor13%
  • Terrible13%
Travellers talk about
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Additional information
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4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,772)
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1,331 - 1,335 of 3,716 reviews
Reviewed 7 August 2014

Just got back from staying at Town and Country for 3 nights for a work conference. I travel quite a bit and this might be one of the most run down hotels I've ever stayed at. The rooms look very old, think small with flowered...More

2  Thank mnteach5
Response from barbaraw387, Guest Relations at Town and Country San DiegoResponded 8 August 2014

mnteach, thank you for staying with us for three nights for your work conference. Your feedback is greatly appreciated and we do apologize for having missed the mark in several areas with you. We were sold out for your conference or would definitely have accommodated...More

Reviewed 7 August 2014

At first, I was frustrated because we had to stand in a long line in order to check in; parking was a challenge. However, once we put that behind us, we were able to enjoy our pretty (and clean) room. The bed had a soft...More

Thank 4myvinny
Response from barbaraw387, Guest Relations at Town and Country San DiegoResponded 8 August 2014

4myvinny, thanks for letting us know you had a very pleasant stay. Sorry for the initial parking and check in difficulties, but we're glad you were able to put that behind you to enjoy our beautiful property and your guestroom (with soft, warm, sturdy blanket)....More

Reviewed 7 August 2014

Don't be fooled by the pics or the good-rating reviewers who are clearly affiliated with this "resort." This place is a dumping ground for underprivileged folks who think that staying at a hotel is a luxury. Here are the highlights of this hotel (or should...More

7  Thank forwardreverse123
Response from barbaraw387, Guest Relations at Town and Country San DiegoResponded 8 August 2014

forwardreverse123, we appreciate the very detailed review from your stay with us and do apologize. All reviews posted are from guests of the hotel and are not done by affiliated personnel. This is against policy. We do have various room types in the hotel and...More

Reviewed 7 August 2014

Overall a good experience. There are plants, flowers and trees very where, very beautiful, grounds were well maintained. I had lots of fun and hardly had to even leave the place. They have 3 swimming pools, found the Jacuzzi on the last day there. We...More

Thank Poppy L
Response from barbaraw387, Guest Relations at Town and Country San DiegoResponded 8 August 2014

Poppy L., thanks for your comments and we are glad we were able to provide you with a true San Diego experience. We're happy you enjoyed the Starbucks coffee at the deli as well as our pools, Jacuzzi and all our beautiful flowers and trees....More

Reviewed 6 August 2014

After reading all of the critical reviews online I was rather hesitant to stay here. This hotel was booked for me as part of a conference. I arrived expecting the absolute worst or at a minimum just sort of awful. But it was none of...More

4  Thank BlissedDuo
Response from barbaraw387, Guest Relations at Town and Country San DiegoResponded 6 August 2014

BlissedDuo, thank you for your review and for staying with us as part of your conference. We are sorry that you experienced some of the inconveniences you mentioned, but it seems you rolled with the punches and chose to enjoy our lovely atmosphere, clean, quiet...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$107 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#65 Family Hotel in San Diego
#77 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$107 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#65 Family Hotel in San Diego
#77 Business Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
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Traveller (641)
Room & Suite (225)
Pool & Beach (42)
Dining (30)
Business Centre & Event Rooms (17)
Family and Play Areas (6)
Questions & Answers
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Robin S
20 May 2018|
AnswerShow all 2 answers
Response from paulatex2015 | Reviewed this property |
the hotel has a gym, no day spa
1
Vote
Beryl P
26 September 2017|
AnswerShow all 4 answers
Response from mjesf | Reviewed this property |
Was only in the Royal Palms tower - which they did a number on.
0
Votes
Laura K
24 April 2017|
AnswerShow all 2 answers
Response from Bob F | Reviewed this property |
Recently stayed there for a conference. There was a booking mixup partially caused by us arriving VERY late (after midnight) that meant the room we had booked had been given away. So we wound up in the not-yet-remodeled... More
0
Votes
Room Tips
"make a run to the grocery store as restaurants are very limited."
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"Bungalows seemed isolated from any noise or high traffic."
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"The remodeled tower facing the freeway has the best views."
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"Ask for Royal Palm Tower 10th Floor"
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