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Hotel Iris

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#206 of 278 Hotels in San Diego
Certificate of Excellence
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Hotel Iris
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95 Reviews from our TripAdvisor Community

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Showing 92: English reviews
San Diego, California
Reviewed 5 days ago NEW

Terrible room. Smelled of cleaner trying to mask cigarette smoke. Pool was freezing and hot tub not working. No safe. No closet. Some cheap chairs on wall to hang stuff which is just a cheap solution for no closet. There were no towels or wash cloths in room. Room didn't even have a secure latch!!! Just a deadbolt to lock...

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Helpful?
Thank cameron57clark
Reviewed 13 October 2016 via mobile

We came in on a Sunday and left on a Tuesday. It says dog friendly but everyone looked at us as the hotel was pet friendly. It's a revamp of the old Vagabond Inn. Our room was clean. The odd wallowing of a woman staring at you in bed was creepy. Also, there wasn't a dresser for clothes. The other...

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Helpful?
Thank Amanda B
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you Amanda B for your feedback in regards to your recent stay with us at the Hotel Iris San Diego-Mission Valley. I apologize that we didn't meet your expectations during your visit with us. We hope you give us another opportunity in the future. If you do just for your reference we do have rooms that do not have...

Los Altos, CA
Reviewed 22 August 2016

The weirdest thing about this hotel is that there are no closets in any of the rooms. Instead most have 2 deck chairs mounted on the wall, and you're supposed to ask at the front desk for hangers to hang your clothes on the rungs of the chairs. I wouldn't have believed it if I hadn't seen it and asked...

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Helpful?
Thank Gina A
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you for your feedback, I apologize for the experience that you encountered it is definitely not what is expected or a normal experience for the property. We do have restaurants in the immediate area, there are dozens with in a less than 5 min drive or a 15-20 min walk. As well as a few in the neighboring hotels...

Los Angeles, California
Reviewed 15 August 2016

I needed to stay one night before a conference. What a mistake. This is not a boutique hotel, it is a motel. For over $100, I stayed in a room that smelled terrible. My room opened right into the parking lot, which attracts seedy folks after hours. I am not usually afraid to stay in places by myself, but I...

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Helpful?
4Thank LINDSAY H
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you so much for providing us with your feedback, it is valuable feedback like this that helps us evaluate our practices and insure that our customers needs are being met. Through this feedback we are able to further improve the hotel to insure our guests are 100% satisfied. We hope you give us another opportunity. Hospitably yours, Stephanie Downs...

A TripAdvisor Member
Phoenix, Arizona
1 review
4 helpful votes
Reviewed 27 July 2016 via mobile

This had to be the worst most disgusting hotel my family and I have ever stayed at! We were in town for my daughters soccer tournament and this hotel was recommended as one of the partner hotels for the tournament. When we got to the hotel it had a dirty motel feel to it. We got our room key and...

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Helpful?
4Thank A TripAdvisor Member
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

I apologize that you and your team had a bad experience at the Hotel Iris. We did all we could to make up for it and we even compensated the teams room and an even additional compensation to make up for your experience. Again I apologize that you and the team did not have an enjoyable experience. And I assure...

Williams, AZ, United States
Reviewed 25 July 2016

The room was clean and tidy. It had two comfortable beds and a small but adequate bathroom. The front desk was responsive and helpful when I wanted to add my nephew's family to my room for one day. My nephew said, and I agree, that the shower head was the best they had ever seen! The curtains actually came together...

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Helpful?
1Thank David T
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

We are pleased that you found our hotel to be convenient and that you had an enjoyable stay. We look forward to having you stay with us again in the future. Hospitably yours, Stephanie Downs General Manager

Reviewed 22 July 2016 via mobile

pictures in their website are very Deceptive, the room is much smaller,the floor is not Hardwood,it's carpet and stinks like urine,after been an hour in the room I started to get sick because of the smell, have to get out to get fresh air. After getting some candles to mask the odors finally we went to sleep only to be...

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Helpful?
4Thank Zaithoga
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you for your feedback. Through the Hotel Iris we do have many different room types, set ups and designs. As we are a boutique hotel we have some rooms that have carpet and some that have tile floors. I am sorry you did not get what you had expected, we would have been happy to move you to one...

Edmonton, Canada
Reviewed 22 July 2016

This hotel is close to a lot of the attractions, easy to get to, lots of restaurants around. If you're looking for an upscale boutique hotel, this is not it. No parking if you get back to the hotel after 10pm or so, staff at front desk is often busy and uninterested in helping you out. Rooms were average size,...

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Helpful?
1Thank Sharon L
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you for your feedback its always great to hear our guests complement my TEAM. I am glad you enjoyed your experience and we hope to have you be our guest again in the future. Hospitably yours, Stephanie Downs General Manager

New York
Reviewed 4 July 2016 via mobile

Stayed here with two friends while visiting San Diego! This place was perfect for what we needed. Just a place to get ready, shower, and sleep at night. Parking was great and free. The rooms were clean and updated/renovated but the style of the hotel is definitely more like a motel. We loved it because it was perfect for our...

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Helpful?
Thank WhereOnEarthIsShe
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you for your feedback I am pleased that you enjoyed your stay with us. We look forward to having you be our guest in the future! Hospitably yours, Stephanie Downs General Manager

Phoenix, Arizona
Reviewed 5 June 2016

I called Hotel Iris in San Diego and spoke with Amber, very good customer service. Even though I did not stay there, she was very helpful and her customer service was excellent. She looked at rates, and was able to come back with a really rate for me. My friend had already booked a room while I was on the...

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Helpful?
Thank RonO1011
GuestRelationsDept, General Manager at Hotel Iris, responded to this review

Thank you so much for your feedback. I will be sure to pass on the kudos to Amber! Hopefully we will get to have you as a guest in the future! Hospitably yours, Stephanie Downs General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Iris is San Diego's newest hip and modern boutique hotel, located in Mission Valley, the heart of San Diego, and is brought to you by Lifestyle Hotels. Designed for the business or leisure traveler alike, Hotel Iris gives our guest an amazing resort experience, furnished with an outdoor pool and spa, 78 newly renovated rooms and comes equipped with the ultimate customer service experience. Hotel Iris offers advantageous access to the best of San Diego's businesses & attractions, such as the historical Old Town, the world famous San Diego Zoo, and the cultural filled museums of Balboa Park. Hotel Iris is just 6 miles from San Diego's International Airport, Lindbergh Field, and just minutes from the World Renowned Sea World. If you are looking to shop, there is the World's finest shopping mall across the street at Fashion Valley, and if you are a sports lover you will be just minutes from Qualcomm Stadium, home of the San Diego Chargers. Our friendly staff will make you and your families feel at home. Call now, so we can see you soon!! ... more   less 

Additional Information about Hotel Iris

Address: 625 Hotel Cir S, San Diego, CA 92108-3404 (Formerly Vagabond Inn San Diego)
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: £56 - £343 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Iris 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Vagabond Hotel San Diego
San Diego Hotel Circle
Hotel Style:
#76 Family Hotel in San Diego
#77 Romantic Hotel in San Diego
#91 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Iris staff and other travellers.
5 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worse than Best Western, and that's saying something.”
 of 5 bubbles jutta_hansen, 14 Aug 2016 | Read review
“away from pool”
 of 5 bubbles sharonlI6556IA, 22 Jul 2016 | Read review
“Bring your own coffee pods and mug (if you don't like to drink out of Styrofoam cups).”
 of 5 bubbles 602garyc, 18 May 2016 | Read review
“I would ask for second floor to the rear of the hotel.”
 of 5 bubbles Jmom2many, 30 Apr 2016 | Read review
“check it out”
 of 5 bubbles 328gregf, 30 Apr 2016 | Read review
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