We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Z - A Staypineapple Hotel

Visit hotel website
Traveller (316)
360
Panoramas (6)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
At Hotel Z we’re serving up cozy rooms with contemporary pizzazz plus a side of friendly. But you aren’t visiting America’s finest city to stay indoors, are you? Outside our lobby sunny streets reveal the cosmopolitan culture of the historic Gaslamp Quarter. Feet are all you need to access roof-top restaurants, conventions, ball games and wild animal adventures. Choosing to stay at Hotel Z is easy; the hard part is deciding where you’ll go after check-in.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Trendy
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct, Save 15%!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
283Restaurantswithin 0.3 miles
81Attractionswithin 0.3 miles
990Reviews
474Photos
20Q+A
100Room tips
Traveller rating
  • 677
  • 213
  • 70
  • 17
  • 13
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
I stayed at Hotel Z with 4 other co-workers for 2 nights,due to a work conference. We were all in different rooms, however I was placed next to the elevator. I am a very light sleeper and though the staff gave me earplugs, it did not eliminate the constant dinging of the
Read more
Review collected in partnership with this hotel
Response from Mathew A, General Manager at Hotel Z - A Staypineapple Hotel
Responded yesterday
Hi Passport56947889727, Thank you for trying us out for your conference! I apologize the noise kept you awake. I'm personally a light sleeper too and nothing is worse than interrupted sleep. This was a very busy conference for us and all of downtown San Diego so the room placement was likely due to availability. We always try to accommodate any room preferences at check-in when availability allows - you getting a great nights sleep is a top priority for us. I'm so sorry for the hot water issues! Just as important as a great night's sleep, not having hot water is like us giving you a room without a bed. You are correct and our water heaters do have plenty of capacity to support a completely full hotel with hot water. We've hosted countless conferences here being so close to the convention center and as much as this unfortunately does not help your individual stay, I can assure you guests have had thousands of wonderful, steamy hot showers during conferences here. Our maintenance team was all hands on deck to determine the issues in your rooms and we found it! A small part involved in the turning mechanism of the handles just needed to be tightened. I apologize for the issues again but we'd love to welcome you back to experience the hallmark service and accommodations our other guests have loved. I'm 90% sure who this is but with the anonymity of usernames, I want to be sure we have the right person. If you wish, I'd love to get more of your thoughts on your stay with us and find a way for us to welcome you back. Please feel free to email at the address included here. Thank you again for trying us out and I hope we have the opportunity to welcome you back! Mat Anderson Head Pineapple 🍍 MAnderson@staypineapple.com
Read more
Hotel's Favourite
Omg this hotel is the best, since the check in the staff welcome you very nice, then you go to your room and a sweet teddy puppy in your bed gives you the welcome too, very nice details all about puppy’s and pineapples, this hotel is petfriendly, they love what you care the
Read more
Review collected in partnership with this hotel
Response from Charlie S, General Manager at Hotel Z - A Staypineapple Hotel
Responded 5 Apr 2018
Hi Anna! What a wonderful review of your stay with us at Hotel Z! I'm thrilled to hear that we exceeded your expectations on so many levels and cannot wait to share your comments with the entire Pineapple team. I know they will beam with Pineapple pride when I do. We look forward to your next stay with us as well and if there is anything I can do to assist you with future reservations, please do not hesitate to reach out to me directly at any time. "Z"incerely, Charlie S. General Manager
Read more
Very good value for a business trip. No frills, just clean and well run by the staff. Solid location for conventions as well. Staff was really accommodating and helpful. Breakfast was continental but clean and hit the spot.
Read more
Review collected in partnership with this hotel
Response from Mathew A, General Manager at Hotel Z - A Staypineapple Hotel
Responded yesterday
Thank you for the great review Pioneer59281659261! Absolutely no frills here - just an amazingly good time! And tons of amenities: breakfast, daily "Afternoon Delights" with cupcakes and coffee from 3:30pm-6:30pm, bike rental, shuttle service Thursday-Sunday, and unlimited coffee and bottled water! There's so much to do in San Diego so we encourage all of our guests to get out and explore the best of what "America's Finest City" has to offer. Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson Head Pineapple 🍍 (619) 544-6801
Read more
We had a blast. Split the trip between family fun and a conference. Hotel was great for both and everyone had an awesome time. Rooms were great, staff is terrific. Location is super central and made getting around simple.
Read more
Review collected in partnership with this hotel
Response from Mathew A, General Manager at Hotel Z - A Staypineapple Hotel
Responded yesterday
3...2...1...BLAST OFF to fun! Great to here your b-leisure trip went so well! Glad you enjoyed exploring with us from the center of Gaslamp. We appreciate the staff compliments! Thank you for staying with us and I hope we have the opportunity to welcome you again! Mat Anderson Head Pineapple 🍍 (619) 544-6801
Read more
LOVE this hotel! It’s adorable, it’s affordable, and it’s in the heart of the Gaslamp district. I also appreciated that breakfast was pretty healthy and the staff was helpful. I’d definitely stay here again.
Read more
Response from Mathew A, General Manager at Hotel Z - A Staypineapple Hotel
Responded 3 days ago
And we LOVE this review jsbarton3! Thank you so much for the compliments. We really appreciate we've earned your loyalty to stay with us again. Thank you for trying us out and we look forward to welcoming you again to exceed your expectations in new ways! Mat Anderson Head Pineapple 🍍 (619) 544-6801
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
PreviousNext
12345636
There are fridge and microwave in the suites only. But they do have a secure fridge at the front desk. We left a bottle of probiotics there with no problem and had easy access through the front desk personnel each day.
0 votes
Sorry about my delay. I don't think it is terribly far if you want to walk to the bay beach, but the ocean beach is further. I was there for work so I didn't spend any time beaching. Sorry if it isn't more helpful!
0 votes
How much is parking?
Hi jhodg, Our Valet Parking is $45 per night with unlimited in and out privileges. There are other options in the area that are cheaper but most don't have in and out privileges and you pay each time you leave. Any one on our team can assist when you arrive or feel free to call the hotel directly. "Z"incerely, Charlie S. General Manager
0 votes
Hi, Thank you for reaching out to us at Hotel Z. We have had a lot of families stay with us on their trips to San Diego. We are a great starting point for outings to the San Diego Zoo, Sea World and some of the best beaches around. None of our rooms have balconies or windows that open more than a couple inches and only our Suite type rooms have sofa beds in them. Please let me know if I can answer any more questions! "Z"incerely, Charlie S. General Manager
0 votes
Show all answers
Is there parking?
Hi Rebecca, We offer Valet Parking for $38 per night w/ unlimited in and out privileges. There are plenty of other options around us, from parking garages to street parking. All of them vary in price and time limits and we recommend should you choose one of these options, just to pay close attention to the signage posted. If I can assist in any other way, please let me know and we hope to see you soon! "Z"incerely, Charlie S. General Manager
1 vote
Show all answers
PreviousNext
1234
"Do not get a room by the elevator!!!"
"Very good value for a business trip. No frills, just clean and well run by the staff. Solid location for conventions as well."
"No refrigerator or microwave. "
"Rooms in the front of the hotel can be noisy with street sounds/music from bars at night."
"The room was a little small did not like the placement of the TV. We had to crank Our necks sideways to watch it."
PreviousNext
12345620
PRICE RANGE
US$181 - US$450 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan DiegoEast VillageDowntown
NUMBER OF ROOMS
96
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing