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Super 8 Carlsbad

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Super 8 Carlsbad
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283 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Amarillo, Texas
Reviewed 2 weeks ago

I left a more in-depth review through Travelocity. The highlights: the window (of the ground-floor room) did not lock, there was this annoying ringing noise every so often, the fridge was warm, the bathroom was dirty and the shower head was too low. On the positive side: the bed was nice and the water pressure good.

Review collected in partnership with Super 8
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Helpful?
Thank 771travisl
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear 771travisl, Thank you for taking the time to complete our survey and share your experience! We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We...

Washington DC, District of Columbia
Reviewed 12 January 2017

Review collected in partnership with Super 8
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Thank F77XWdanl
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Buda, Texas
Reviewed 2 January 2017

Check-in was nonfunctional as they lost the reservations. Then after a few phone calls they found it but no longer had the room type we reserved and paid for in advance. While waiting for this to be resolved, a woman who had checked in just previous to me came back to the front desk and complained that the room she...

Review collected in partnership with Super 8
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Helpful?
Thank Randy H
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear Randy H, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies...

Marshalltown, Iowa
Reviewed 31 December 2016

Review collected in partnership with Super 8
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Thank kwacha2211
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Amarillo, Texas
Reviewed 30 December 2016

This was ok for a quick stop at Christmas. It seems as if this, like many hotels in Carlsbad, was built to accommodate the oilfield business which kept them full up and busy; but now that business is slower, they need to "ramp it up" for us regular customers.

Review collected in partnership with Super 8
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Helpful?
Thank David C
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear David C, Thank you for rating your recent experience at our hotel. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. We thank you for your loyalty and look forward to serving you again in the future!

Cincinnati, United States
Reviewed 26 December 2016

Review collected in partnership with Super 8
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Helpful?
Thank Bandi R
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Lubbock, Texas
Reviewed 29 November 2016

Review collected in partnership with Super 8
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Thank thomasgE9794FE
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Plano, Texas
Reviewed 26 November 2016

Visiting Carlsbad Cavern from TX. Was looking for a value hotel. Comfortable bed, clean rooms, friendly front desk staff. Thanks Alva and Zoyie. We got 2 queen beds. We were two adults and 2 small kids. Rooms are quiet. Hotel was full but barely any noise through the walls. Most guests were visitors. No locals is the first good sign....

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Helpful?
Thank SamTX00_1
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear SamTX00_1, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. Your five star review means a lot to...

Reviewed 13 November 2016

Down side is hotel on outside is run down.no elevator.rooms are dated, Upside is bed was comfortable tv is good.free breakfast.more like a 2.5 rating.Definitely not my first pick but ok.Would not recommend for people with kids

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Thank athena5365
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear athena5365, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Seattle WA 98144
Reviewed 9 November 2016

Review collected in partnership with Super 8
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Thank J2987HLjamesf
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

31 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Highway, Route 62/180 South, Carlsbad, NM 88220
Region: United States > New Mexico > Carlsbad
Price Range: £56 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8
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Questions & Answers

Questions? Get answers from Super 8 Carlsbad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quieter”
 of 5 bubbles dannyc690, 4 Oct 2016 | Read review
“Our room faced the pool area.”
 of 5 bubbles GypsyWannabe90, 11 Aug 2016 | Read review
“all floors have steps either down to first floor or up to 2 and 3. Wouldn't think a wheelchair would be good here.”
 of 5 bubbles Eagleeva, 15 Jul 2016 | Read review
“Unless you are on a severely limited budget avoid.”
 of 5 bubbles noronwe, 23 Feb 2016 | Read review
“ask for 2nd floor room to avoid hearing the person above walking around, and for room as far away as possible from smoking”
  • shower ad
  • rusty tub
  • drywall tape
 of 5 bubbles 192KS192, 17 Jan 2016 | Read review
5 of 5