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The Mercer Hotel

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The Mercer Hotel
The Mercer Hotel
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276 Reviews from our TripAdvisor Community

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Showing 232: English reviews
London
Reviewed 26 March 2008

We got to the Mercer a little after noon courtesy of a truly terrifying cab ride. The Mercer's doorman could see we were flustered & that the cab driver was a bit odd & he took over. We were inside & everything was calm in a second. At the front desk I asked if they had a room available the...

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3Thank talkative
London
Reviewed 10 March 2008

We spent four nights at the Mercer recently. it was a great experience all round. The reception was friendly and welcoming and we were immediately shown to our room, a Loft Studio. Not huge but OK for NY standards. Great bed and amazing bathtub which two people could do laps in. We met friends for drinks in the lobby which...

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2Thank ladbroke
Sydney, Australia
Reviewed 6 March 2008

This is our second time back to the Mercer. (it would have been our third but they were booked out during our last visit to NYC) The Mercer is the perfect place to stay in New York if you enjoy excellent, unobtrusive service in a great location. The staff are welcoming and nothing is too much trouble. There has been...

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1Thank aussie1961
Lisbon, Portugal
Reviewed 27 February 2008

After a rather chaotic flight from New Orleans, arriving at the Mercer was pure redemption. "Did you have a nice flight?" the concierge asked us. "No!" we answered. "Don't worry, now you are here". True and wise words. The Mercer is the very epitomée of Boutique Hotel. A splendid building, tastefully hip decor, excellent and very friendly service, sophisticated laid-back...

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5Thank PortoTraveller
London
Reviewed 11 February 2008

Beware of the phone bills. The Mercer misrepresented their phone charges in the room brochure, and so on leaving we were presented with an enormous bill, which was not in line with the rates they advertised in the room. After heavy negotiations, we managed to get them down to what they had advertised, but please be aware of this, and...

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6Thank KTribe
dublin
Reviewed 22 January 2008

Simply put, the Mercer provides a perfect NYC base. It is quite possibly the best located downtown hotel. From the moment I exited my cab on arrival everything about this hotel was flawless. The hotel's public areas are sleekly furnished and wonderfully lit, making them very relaxing to lounge in (and pretend that you are not celeb spotting every time...

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2Thank stannn
Copenhagen Denmark
Reviewed 17 January 2008

We are a small family of two adults and one child (6 years old) who have just stayed for a week at the Mercer Hotel. We loved every minute here and found the location to be the best! This was our second visit in New York as a family. We love the SoHo area, and found a lot of good...

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4Thank katrineCPH
London
Reviewed 2 January 2008

We stayed for 4 nights in December. The hotel is located right in the action in Soho. The entrance is very unobstrusive and easy to miss. When we arrived we were told the room grade we had booked was not available and were booked in a lower grade for our first night followed by a grade up from that we...

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3Thank Diz01
Glasgow
Reviewed 17 December 2007

Expensive but value for money in Manhattan. SoHo is a great place to stay and the Mercer is a great hotel. The room was large and had a huge bathroom. Bose stereo with Ipod dock was a nice touch. The restaurant, the Kitchen was also very good but as mentioned by another reviewer is was very dark! Fanellis Bar across...

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3Thank mark30
Toronto
Reviewed 23 November 2007

We booked the Mercer for the room - the 'Studio' got us a decent sized room (for Soho, of course...), lots of light, an oversized bathtub plus separate shower. It wasn't a great room. It was a nice room - and after touring rooms at the Soho Grand and 60 Thompson, we felt confident that we'd made the right choice....

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6Thank Naadiah

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from The Mercer Hotel staff and other travellers.
3 questions
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Cincinnati Ohio
over a year ago
Los Angeles, CA
over a year ago

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Questions? Get answers from The Mercer Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love eating in the lobby. Courtyard rooms are lovely.”
 of 5 bubbles RSQuayle, 22 Feb 2017 | Read review
“Make sure you always have your room key on you; the rooms lock automatically but the front desk won't mind giving you a spare.”
 of 5 bubbles MattieChip, 19 Dec 2016 | Read review
“The rooms with a large tub opening to the rooms are very nice”
 of 5 bubbles andersh675, 29 Nov 2016 | Read review
“top floors”
 of 5 bubbles AviBanon, 9 Nov 2016 | Read review
“Verify that if you requested a non-smoking room, they have one waiting for you.”
 of 5 bubbles RSQuayle, 18 Oct 2016 | Read review
5 of 5