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W New York

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W New York
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3,916 Reviews from our TripAdvisor Community

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Showing 3,540: English reviews
pittsburgh
Reviewed yesterday NEW

Our room was small. That said, it was clean,well appointed, comfortable and quiet. The staff was friendly and helpful. And the location couldn't be beat. I would stay here again. And I would certainly recommend this property to family and friends.

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Helpful?
Thank hipandhopping
miami
Reviewed yesterday NEW

Hotel has the usual of what's needed. Its a little tired but I'm here on business and perfectly fine. One issue is regulating the temperature... the heater is extremely loud so you have to turn it off. The room size is a very good size for NYC. Oddly, a petite hair dryer so brings yours with you!

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Helpful?
Thank mecoyne
Howell, New Jersey
Reviewed yesterday NEW

Quick "staycation" here for a night. Big plus for me, was sophisticated hotel without the nightclub noise. Might be a little quieter than a typical W. Location is perfect for just walking the streets. Waldorf right across the street with Rockfeller Center and even Grand Central Station a little stroll away. Really nice upscale lounge and sitting area. rooms are...

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Thank SeriousTraveler08701
Washington DC, District of Columbia
Reviewed yesterday NEW

Stayed here for a big event. We got upgraded to a suite. The suite was excellent, but the other rooms were literally postage stamp sized. Also this property needs to spend some time on basic cosmetics. Service staff was friendly and helpful. NYC hotels are a tough one....not enough room and often working with old infrastructure, but for the price...

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Helpful?
Thank Julie F
Oakville, Canada
Reviewed yesterday NEWvia mobile

I'll call out right away. Rooms are small. But who cares? Service is amazing - check in made you feel valued. Much better than the Doubletree up the street. (By miles and miles). Check in was easy and painless. Long wait for elevators for some reason. But didn't matter given everything else was great. Room clean, amenities were fresh and...

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Thank 5HABfans
Reviewed yesterday NEW

The W Hotel chain is a mid-to-higher price point hotel, but you can always count on the great Bliss products in the bathrooms to provide that extra oomph. This location is right on Lexington Ave at 49th street, convenient to Park, 5th and midtown locals. Rooms are a bit small (as most are in NYC, where space is at a...

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Thank Michele V
Raleigh, North Carolina
Reviewed yesterday NEW

We travel to NYC every Fall and this was our second year in a row staying at this property. It's very close to many great restaurants, bars and shopping and not far from central park. We love the location!

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Thank TheGlobetrotter77
Reviewed 2 days ago NEWvia mobile

I stayed here a couple of years ago, and more recently in early December and noticed how dated this particular W felt. No fun amenities in the room, not even a way to listen to music from my iPhone (most other Ws I have stayed at have that. Must be because there is essentially little soundproofing of rooms. I could...

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Helpful?
Thank Pedro A
Management_Team_365, General Manager at W New York, responded to this review

Hello Pedro A, It is always a pleasure to welcome back old friends to W New York, and we thank you for providing your review. We are thrilled that you joined us for a delicious breakfast in Heartbeat, a treat in starting each day! We regret however that your room failed to meet your needs, and invite you next time...

San Francisco, California
Reviewed 2 days ago NEWvia mobile

Stayed at the w for three days for business I would try to stay elsewhere next time Why? 1 tiny room. It's all bed in there 2 weak service. A handful of weak encounters. Mini bar fridge was broken - never fixed. Ordered breakfast the night before - arrived 40 minutes late. Overall very weak It isn't terrible - so...

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Helpful?
1Thank kevinmfranklin
Management_Team_365, General Manager at W New York, responded to this review

Hello kevinmfranklin, Greetings from New York. We were delighted to welcome you during your recent business trip and we thank you for taking your time to provide your feedback. We are dismayed that we fell short in both your, and our, expectations, and we will be reviewing your feedback with our Talent to learn where we can elevate the experience...

Queensland, Australia
Reviewed 3 days ago NEWvia mobile

We stayed here for 5 nights and could not have been happier. When we arrived they gave us a small room. Because we had been traveling for a long time we had lots of luggage which would not fit into the room. The staff were very helpful in reassigning us a bigger room. The hotel was central to all the...

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Helpful?
Thank AliciaABF
Management_Team_365, General Manager at W New York, responded to this review

Hello AliciaABF, Warm greetings from NYC! It was our pleasure to host you and yours and we thank you for sharing your feedback. We are elated that we were able to provide you with a room more suited to your needs, and we trust you were comfortable during your stay. It sounds as if you were able to take advantage...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £135 - £550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Odigeo and HotelTravel.com so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#66 Green Hotel in New York City
#190 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
36 questions
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Questions? Get answers from W New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As in NYC, you hear street traffic from almost every floor, but the higher you go, the less you hear.”
 of 5 bubbles michelev619, 7 Dec 2016 | Read review
“There are rooms 5 feet from the ice machine. The doors were paper thin so I could imagine you'd hear people get ice every time.”
 of 5 bubbles W455PJtomr, 5 Dec 2016 | Read review
“None to give as the hotel is very good”
 of 5 bubbles DiFrank44, 3 Dec 2016 | Read review
“Don't get the rooms near the lift , it's noisy with people in and out .”
 of 5 bubbles cheeky_smile7, 1 Dec 2016 | Read review
“Go for high rise to avoid noise pollution”
 of 5 bubbles mpebays, 28 Nov 2016 | Read review
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