Omni Berkshire Place
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Omni Berkshire Place

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Panorama at the Omni Berkshire Place
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Omni Berkshire Place
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About

4.5
#164 of 503 hotels in New York City
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience Midtown Manhattan at Omni Berkshire Place in New York, NY. Our hotel is conveniently located on 52nd Street between Madison and 5th Avenue in the heart of Manhattan. Just beyond the front doors are headquarters of Fortune 500 companies, 5th Avenue and the best shopping, theater and historical attractions in New York. The hotel is walking distance from Central Park (0.5 miles), Times Square (0.7 miles), Rockefeller Center (0.3 miles), Radio City Music Hall (0.4 miles) and the greatest musical theaters anywhere in the world. Join us at Berk's Bar for an evening out in NYC with cocktails and a lively atmosphere. Take time to enjoy our St. Patrick's Terrace, located on the 17th floor across from the fitness center, showcasing views of St. Patrick's Cathedral. Enjoy yourself and leave the hotel details to us, so you can focus on the more important aspects of your New York adventure.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Paid internet
Restaurant
Kids' meals
Wine / champagne
Highchairs available
Pushchairs
Business Centre with Internet Access
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Earn rewards beyond the room

Location

21 E 52nd St At Madison Ave, New York City, NY 10022
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
5th Ave / 53rd St
2 minNew York City Subway
4.5
4.5 of 5 bubbles5,005 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Omni Berkshire Place is often celebrated for its elegant ambiance and stylishly appointed, clean rooms with cozy bedding. While the hotel's staff generally receives accolades for their friendliness and professionalism, some guests have pointed out less than satisfactory experiences at the restaurant and bar. Although the hotel's cleanliness is widely commended, critics cite overpriced dining options with limited variety. Room amenities sometimes fall short, with reports of missing conveniences such as refrigerators. However, the hotel's prime location is a hit among visitors, offering easy access to attractions and public transit.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Brian Harrison wrote a review Aug 2022
Hotel's Favourite
5.0 of 5 bubbles
We had a wonderful visit at the Omni Berkshire for an extended weekend visit to Manhattan. The midtown location is great- walking distance to many of the big attractions (Broadway, Times Square, Central Park) along with easy subway access for those who wish to explore the city. The room and hotel facilities are well appointed and comfortable and the staff are friendly, helpful and professional. Our Loyalty Ambassador Jennifer was helpful before and during our stay, John and William at the door offered a warm smile and lots of local knowledge and assistance. We had a slight issue with our AC and Charles and Robert promptly corrected the issue - before we actually knew there was an issue! I can see why the hotel has so many return guests- if we find our selves in New York again we will definitely return to the Omni Berkshire!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Omni Berkshire Place
Responded 5 Sept 2022
Dear Bharrisoncdn, Thank you so much for staying with us at the Omni Berkshire Place, we appreciate your feedback and are thrilled to hear that you had a wonderful visit! I am glad to hear that you not only enjoyed our prime location, and facilitates but also our personable services. I will be happy to share your review with our team and I am positive that Jennifer, John, William, Charles and Robert with be thrilled to hear from you. We love to honor our loyal guests and welcome them back every single visit! Thank you again for your lovely review and we are looking forward to welcoming you back sometime soon for another great experience. Warm regards, Hotel Management
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AMRobin wrote a review Mar 2020
County Dublin, Ireland
5.0 of 5 bubbles
We stayed at the Omni Berkshire Place for my Mom's 70th birthday and it was a wonderful experience. The location is the best you can get in NYC (just off 5th Ave and a short walk to so many shops, restaurants, Central Park etc.) The staff are so helpful - in particular the concierge service is exceptional! Our room was on the 32nd floor with a street view - highly recommended to add to the NYC experience! The restaurant in the hotel is lovely and the staff are very attentive but if it's too expensive, there are lots of lovely spots to eat nearby. We had breakfast in Le Pain Quotidien which is only a 2 min walk from the hotel and casual dinners in places like Bill's Bar & Burger at the Rockefeller Center (only a 3 min walk) - however for a more upmarket dinner we would recommend Tao Uptown which does amazing cocktails and food and is only an 8 min walk from the hotel. We didn't get to use the fitness facilities during this trip but it's great to have that option in the hotel. We will definitely stay at the Omni Berkshire Place the next time we're in NYC!!
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 1 Apr 2020
Thank you for choosing Omni Berkshire Place for your mother's birthday and for the wonderful comments! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments, especially the service and our accommodations. Located on 52nd Street, between Madison and 5th Avenue, in the heart of Manhattan, we enjoy providing our guests a relaxing getaway with convenient access to all that our exciting city has to offer, and we are glad this was the highlight of your visit. It was our pleasure having you, and we look forward to seeing you again on your next visit to New York City. David C. Managing Director
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Go700979 wrote a review Jan 2020
4.0 of 5 bubbles
I travel to NYC fairly frequently on business and always try to stay at the Omni Berkshire because it is close to my company's NYC office and I like the place! Rooms are good sized. Bathroom is clean, not too big, but very serviceable. Room is well set up. Room service menu is very good - I recommend the salmon!

My most recent trip there (December 2019) I noticed a a few things that the Omni doesn't have but other comparable hotels in the area offer: 1. there were no robes in the room (the towels are not that big!), 2. there was no shower cap, and 3. there were no snacks or minibar. Also, while all website say free WiFi, the in-room info stated there would be a charge. These things won't keep me from staying at the Omni in the future (didn't there used to be robes???), it would be nice if they were offered.

All in all, a very good experience always and I will be back!
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Date of stay: December 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Omni Berkshire Place
Responded 5 Jan 2020
Thank you for making Omni Berkshire Place your preferred choice whenever you travel to New York City, and we value your loyalty to our hotel. We are pleased to know our location is convenient for your needs and that you liked your spacious room! We designed our rooms with the feel of an Upper East Side residential townhome combining tradition, style, and most importantly comfort. It is also a pleasure to read that you always enjoy in-room dining and courteous service. However, we regret that our hotel lack some of the amenities you were hoping for. We are always looking for ways to improve our guests’ experience, and we will take your feedback regarding additional amenities into account. Thank you once more for your review, and we look forward to your return visit. David C. General Manager
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nlee520 wrote a review Feb 2020
Los Angeles, California
1.0 of 5 bubbles
With so many hotel choices in NYC, the Omni Berkshire is not a good place to stay. The hotel is rundown. We stayed there with our 13 year old twins. At bedtime, we pulled back the sheets on one bed and there was hair all over it. We called to have the sheets changed and it took over an hour for someone to come. There is black mold in the bathroom over the doorway. We ordered a cappucino in the morning via room service and it took over an hour for it to come. Our first day there, we ordered lunch room service. We paid $200.00 for our room-service meal (eggs, bacon, avocado toast and a club sandwich) it was way overpriced and just basically not that good.

Early morning, housekeeping bangs on all the doors to get the rooms clean so don't think about sleeping in!

We chose this hotel because we loved our experience at the Omni in Los Angeles. That is a wonderful hotel. The Omni Berkshire in NYC is nowhere on the same standard. So, be careful if your decision to choose this hotel is based on a good experience from another Omni.

We would never stay here again and would not recommend it.
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Review collected in partnership with Omni Hotels & Resorts
Date of stay: February 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 16 Feb 2020
Thank you for choosing us and for taking the time to post a review. We apologize for all the inconveniences you experienced during your stay with us. We have also shared your concerns regarding the service issues you faced and the cleanliness issues you experienced to appropriate individuals so that we can be more diligent going forward. We hope you will give us the opportunity to redeem ourselves on your next trip to New York. David C. Managing Director
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Lulu E wrote a review Feb 2020
Vejle, Denmark
3.0 of 5 bubbles
It is hard to choose the right hotel in NYC that you will feel comfortable in without missing anything that you can have gotten in a different hotel for the same or lower price. This is why my review is very honest as I am hoping to help other people deciding if this hotel is good enough for their needs. Why? Bc this hotel might be OK for an American citizen coming for a 1-2 days business but not OK for turists or a couple. Well I was quite disappointment rather than satisfied. This hotel provided a bed, roof over my head, shower, toiletaries INCLUDING quetips/swab and towels. What I was very disappointed in was that the room had NO complimentary water nor tea nor coffee like the rest of the worlds hotels has. Even 2 star hotel have such needs so this is why I will give this hotel 3 stars. I called the receptionist and I asked for tea and they brought to my room 1 teabag, 1 lemon slice, a spoon of honey and a bill charged 7 USD for this tea. I had no option but to pay and was hoping it would be a magical tea but it wasn’t. It was not possible to open any window so I would leave the AC on around 75 F/24 C. Every night my throat would get so dry and I was missing drinking water hence why I ordered the tea. Very annoying that I had to deal with that for the 5 days I was staying! Breakfast was really expensive too so it would pay better off to get ubereat or find some other place. I had 1 XL bathrobe for 2 people staying in my room. When I asked for a size small I was told they had only one size so I guess it is made for an average american size. Hotel is great walking distance to most things but I found out it would be better to stay in East Village as most nice events were happening there. Cleaning lady was very pleasant! I did not see why they had hired 2 men to stand by the entrance 24/7 but wouldn’t open the 2 heavy doors you had to pass to enter/leave even for a lady like me. In general the staff was great and very friendly!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 1 Mar 2020
Thank you for choosing us and for taking the time to post a detailed review. We regret not meeting some of your expectations and be assured we will review your constructive comments with appropriate individuals as it will help us improve our guest experience going forward. We will also share your observations regarding the service issue you experienced with our team so we can be more diligent in our service delivery going forward. On a positive note, we are glad you were pleased with our courteous associates. Thank you once again for being our guest, and we hope to have the chance to welcome you back. David C. Managing Director
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Spenfica74 wrote a review Feb 2020
Gateshead, United Kingdom
3.0 of 5 bubbles
On arrival the doormen were there to greet us but the hotel front has scaffolding so not too impressive (as does 50% of New York it seems)
As you enter the lobby it is much smaller than imagined, only sitting space for about 12.
The receptionist asked our name and then said he needed to check room was available, which seemed odd as it was 6pm. He came back after a few minutes and said all good.... door keys were printed and we are told we had room 301. Looking back we got no information about the hotel, what was on our doorstep or anything useful. This may be because the concierge is round the corner but they just smile and have print outs on the desk.
We were also not informed of what the resort fee goes towards, in fact the full 5 nights at $34 a night was taken from our card on check in!
One bonus is that we linked our Omni rewards card and got given 1card per night that allow 2 morning drinks per room. We got coffee each day and there was enough in the 2 pots for all 4 of us in the room (2a and 2 teenagers).
The room was nice and quiet away from street noise (except sirens) but with no city view, which we knew. The beds were fairly small but the bathroom was a decent size. Teenage boys sharing a bed was a challenge but just enough room to put a pillow down the centre of the bed.
There seemed to be a cold draught from the window but the room itself was warm enough, air con heated the room fairly quickly. We didn’t hear any other guests from above or side (2nd floor was conference facilities so no noise from there at night).
Location was good, away from the madness of Times Sq and near to Rockefeller’s and 10 minute walk to Central Park, however nearest subway to get to financial district was either 59th street or Grand Central (unless we missed something). We went to the Vessel and Chinatown and both were a long walk away, save your legs and get a subway.
Check out was 12pm and no issues storing the bag until pickup.
All in all they just didn’t make us feel special..... not enough to complain about but we expected more, given what we have experienced at other hotels around the world.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 24 Feb 2020
Thank you for choosing to stay with us and being an Omni rewards member. While we are happy to read you liked our accommodations and location, we are sorry for not meeting your expectations. We also regret our resort fee was not properly communicated to you. Please know our front desk staff is always available for any queries you have. We have also shared your feedback with our team so we can improve our service going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. David C. Managing Director
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HolidayE wrote a review Feb 2020
North Carolina
5.0 of 5 bubbles
I’m
A repeat guest because this location just can’t be beat for visitors. So close to both Rockefeller and the park. I’m glad there’s Isadoras across the street for inexpensive meals and snacks, but also if you are an Omni select guest member they will deliver complimentary coffee in the morning.
This trip included my teen daughter who was celebrating a birthday and the hotel went above and beyond (thank you Krystle!) to leave her special treats and make it a great trip for her.
The beds were clean and comfortable and the Nest bath products were nice.
We were also grateful for the smooth express checkout and the clean, friendly airport transfer. The doormen were kind and helped with cabs and directions. Will definitely return!!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 26 Feb 2020
Thank you for returning to the Omni Berkshire Place. We are thrilled to learn you had an amazing stay and that our hardworking associates made sure your daughter’s birthday was a memorable experience for her. Your compliments will surely be shared with Krystle. We are also glad you loved our ideal location, comfortable accommodations, and our front desk services. It was a pleasure hosting you, and we look forward to welcoming you back soon. David C. Managing Director
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Wildestyle wrote a review Jan 2020
4.0 of 5 bubbles
I did a one night stay at the Omni Berkshire in December, it was a good location for both business and holiday site seeing. I was underwhelmed by the rooms, low ceilings and bad lighting left a bad impression. Front desk staff was super friendly and helpful when I was checking in very late in the evening, so I really enjoyed the service level.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Omni Berkshire Place
Responded 13 Jan 2020
Thank you for being our guest at Omni Berkshire Place while in the city for business and for taking the time to write about your experience. Our dedicated team enjoys hearing compliments for a job well done. Thank you for calling attention to their great work. However, we regret not meeting some of your expectations and hope this did not affect your overall stat. We appreciate your feedback, and we hope you to see you again on your next trip to Manhattan. David C. General Manager
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921harriep wrote a review Feb 2020
3.0 of 5 bubbles
Myself and my partner stayed here for four nights and although the hotel room was very spacious and had all the essential amenities the lack of tea and coffee making facilities in the room did disappoint me as I am a caffeine fiend and need a cup of coffee first thing in the morning to get me going. Luckily there was a cafe right opposite the hotel so we were able to grab one there but it would of been so much nicer having one in the room even a kettle on its own would of sufficed as we could of grabbed some coffee and milk ourselves. The room was lovely but we were right next to the ice machine so we had a bit of traffic now and again but nothing major; the hotel itself was very elegant looking and was in a good location but one gentleman at the desk was very unhelpful and abrupt with my partner so that wasn't a pleasant experience as he put us off returning in the future.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, Manager at Omni Berkshire Place
Responded 23 Feb 2020
Thank you for choosing to stay with us. We are happy to read you appreciated our excellent property and spacious accommodations. However, we apologize for the unpleasant experience you had with one of our front desk associates. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. David C. Managing Director
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bbeck1978 wrote a review Jan 2020
5.0 of 5 bubbles
We stay only at the Omni Berkshire in NYC. The service is great, the rooms are beautiful. We had the Author suite this past weekend for four nights, wow...amazing room! Concierge was able to get us a car service (luxury SUV) back to the airport the same price a cab would have been - how can you argue with that! Bob's is great for late night drinks and appetizers too!
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 00gc, General Manager at Omni Berkshire Place
Responded 22 Jan 2020
It is great to hear your travels brought you back to see us again! We are pleased to learn we again exceeded your expectations with our beautiful accommodations and courteous service. It is also good to read about your excellent experience at Bob's Steak and Chop House and Bar. All of us at Omni Berkshire Place look forward to having you stay with us again. David C. General Manager
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Pathfinder579165 wrote a tip May 2024
2.0 of 5 bubbles
"Don't book via a third party or you may get double charged."
Read full review
Bobbysjack wrote a tip Mar 2024
Bethlehem, Pennsylvania
5.0 of 5 bubbles
"As for a coffee set up at check in if you need a coffee pot!"
Read full review
StephenCross wrote a tip Mar 2024
Dublin, Ireland
3.0 of 5 bubbles
"Bring water for your room as there is none!"
Read full review
Anna B wrote a tip Feb 2024
2.0 of 5 bubbles
"Don't bother with the hotel bar. The food is average at best and the staff are rude."
Read full review
Moxieone wrote a tip Feb 2024
Annapolis, Maryland
5.0 of 5 bubbles
"Go to Lotte Palace Gold Room for drinks "
Read full review
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PRICE RANGE
£245 - £405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni berkshire place hotel new york city, omni hotel berkshire place, omni new york city, new york city omni, omni berkshire new york
LOCATION
United StatesNew YorkNew York CityMidtown
NUMBER OF ROOMS
396
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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OMNI BERKSHIRE PLACE - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Omni Berkshire Place
Which popular attractions are close to Omni Berkshire Place?
Nearby attractions include St. Patrick's Cathedral (0.1 miles), Rockefeller Center (0.2 miles), and The Museum of Modern Art (MoMA) (0.2 miles).
What are some of the property amenities at Omni Berkshire Place?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Berkshire Place?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Berkshire Place?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Berkshire Place?
Yes, valet parking is available to guests.
What are some restaurants close to Omni Berkshire Place?
Conveniently located restaurants include Bill's Bar & Burger, The Modern, and Nerai.
Are there opportunities to exercise at Omni Berkshire Place?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Omni Berkshire Place?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Omni Berkshire Place?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Omni Berkshire Place?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (3.9 miles), World Trade Center Memorial Foundation (3.9 miles), and Hamilton Park (2.4 miles).
Does Omni Berkshire Place have any great views?
Yes, guests often enjoy the city view available here.
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