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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,679 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
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Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Fantastic location in New York, central to everything including the subway. On the downside, suites are very very small . There were six of us sharing one bathroom. We survived but it was inconvenient. For the price we paid, shouldn't complain as we were in a prime location. Would stay here again.

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Helpful?
Thank jatti72
Monterrey, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016 via mobile

This hotel is located near Times Square, just two blocks away from the Madison Square Garden. There are plenty of food choices nearby. The best is the hotel is the staff, since the moment you arrive, they give you a sincere smile. Rooms are good and bed very comfortable, I recommend it!

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Helpful?
Thank Florentinoqu
About Hotel's Favourite Review
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Florentinoqu, Thank you for choosing our hotel to call your home away from home. I am delighted to hear such positive feedback. We try our best to show our guests a good time and it looks like we accomplished that!! Feel free to visit us again if you are ever visiting the big apple. Warmest Regards

Toronto, Canada
Reviewed 3 days ago NEW

We stayed here for 2 nights prior to a cruise and then stayed 2 nights at the Doubletree Metropolitan at 51st and Lexington after the cruise....the Times Square location was excellent for getting around....walking distance to Central Park and 5th Ave, shops and restaurants...the room was a good size for NY and I loved sitting at the hotel bar after...

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Helpful?
Thank Jacqueline_701
Wilkes-Barre, Pennsylvania
Reviewed 3 days ago NEWvia mobile

We recently rented the Times Square room to hold customer meetings during the week of 2/12. The ENTIRE staff went above and beyond making sure we had everything we could possibly need. Alexandra made sure that our rate and rooms were very reasonably priced and even included a welcome beverage and snack platter! I wish I could name everyone Eva,...

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Helpful?
Thank laurenericci
uk
Reviewed 5 days ago NEW

Excellent location and price for staying in the heart of the city. Helpful front desk staff who were able to give us advice on taxis and where to eat nearby. The rooms were clean and quiet. We enjoyed our stay.

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Helpful?
Thank UkMad
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I'm thrilled to hear that our location and accommodations were useful for all your travel needs, and that our staff of superstars was so wonderful to you throughout your stay. We look forward to seeing you again in the future.

Boston, Massachusetts
Reviewed 1 week ago

Quiet oasis outside of Times Sqaure. Front desk very pleasant offered to arrange ground transport. Beautiful bath/shower. Comfortable bed. Only issue was room temperature was a little hard to regulate.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 121virginiaw
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I'm delighted to hear that our bell services and staff were helpful to you throughout your stay. However I am sorry to hear that the temperature control unit in your room wasn't quite user friendly. I do hope that you enjoyed your stay otherwise, and...

Baltimore, United States
Reviewed 1 week ago

Poor ambiance: it was dark and unwelcoming upon arrival. Inhospitable staff attitudes: staff was unsympathetic to our requests and needs. Extremely problematic billing procedures: double-charged for an entire week (totally $3000) even though we checked out after one night and moved to another hotel due to our displeasure with the entire experience. Recommend to stay away.

Review collected in partnership with DoubleTree by Hilton
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1Thank 264valentink
Brisbane
Reviewed 1 week ago

I stayed here with my partner in early January 2017. We were looking for something central and that wouldn't break the bank. Doubletree met our criteria. The hotel staff were fantastic, really friendly and helpful and gave us cookies to welcome us which was a nice treat. The hotel in general and our room was clean and very well presented....

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Helpful?
1Thank lasooannie
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I am thrilled to hear that our location and accommodations suited your travel needs and that our stellar staff was wonderful throughout your stay. We look forward to seeing you again in the future.

New York City, New York
Reviewed 1 week ago

Great hotel, clean right in the heart of Times Square. Stayed here for the New Years Ball Drop. Got a room over looking the stages.The breakfast buffet is amazing! Staff was extremely helpful and friendly. will definitely stay here again.

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Helpful?
Thank Lovetotravel4204
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I'm happy to hear that our hotel suited all of your travel needs. We look forward to seeing you again in the future.

Shallotte, United States
Reviewed 1 week ago

The hotel is in a great location in my option. This was my first visit to NYC. The hotel is close to the Lincoln tunnel and makes foe easy access in and out of the city, we were on the NJ Turn pike with relative ease. The hotel is within walking distance to the Empire State building, Times Square, Madison...

Review collected in partnership with DoubleTree by Hilton
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1Thank adampN2397TU
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I'm delighted to hear that our location proved useful for all of your travel needs while staying in NYC. We hope to see you again in the future.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: £120 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#197 Family Hotel in New York City
#200 Luxury Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of times Square! Windows also open.”
 of 5 bubbles Lovetotravel4204, 15 Feb 2017 | Read review
“Most rooms face the street, a higher floor would be quieter, our room ended in 9 & was off to one side, a little away from the elevators.”
 of 5 bubbles kateeka, 17 Jan 2017 | Read review
“I was told all rooms are the same”
 of 5 bubbles Elyse1965, 13 Jan 2017 | Read review
“It's worth the money to get a room with a view of Times Square.”
 of 5 bubbles 1ohd1, 25 Dec 2016 | Read review
“Try to get on the top floors.”
 of 5 bubbles MarketableRanger, 17 Dec 2016 | Read review
5 of 5