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Marriott Vacation Club Pulse, New York City

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Marriott Vacation Club Pulse, New York City
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2,248 Reviews from our TripAdvisor Community

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Edinburg, Virginia
Reviewed 4 days ago NEWvia mobile

We spent President's Day weekend at the Pulse and had a fantastic experience. We had two city view rooms on the 12th floor both had amazing views of the Empire State Building. The rooms are on the small size but for our purpose it was just fine as we weren't planning on staying in the room too much except to...

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Helpful?
Thank joninva
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse, New York City. We look forward to your return.

Reviewed 1 week ago via mobile

Stayed one night, construction didn't bother us at all. Location was close to Times Square and subways. Staff was super friendly and helpful with everything. Room was great, comfortable bed with huge bathroom. No complaints, would absolutely stay again.

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Helpful?
Thank Brian W
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Brian, thank you for a five star review. We are pleased to hear you enjoyed your stay with us here in New York. We hope you will join us again sometime.

West Islip, New York
Reviewed 2 weeks ago via mobile

We had expiring points to use so decided to make a weekend trip to the city. We had tickets to the Ranger game for Sunday afternoon, so trained in on Saturday from Long Island. The hotel is a short walk from Penn station. Upon arrival, we were greeted in their temporary lobby as they are undergoing renovations. We did not...

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Helpful?
1Thank Mlacoach
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse, New York City. We look forward to your next visit in March!

Reviewed 3 weeks ago

どこに行くにも便利な立地で、ホテルスタッフもフレンドリーで接しやすい方ばかりです。場所柄、部屋の広さは日本のビジネスホテルより少し広いくらいですが、一人であれば十分です。朝食は利用しなかったのでわかりません。夜遊びして夜中3時に帰ってきたときはさすがに宿泊者であるかどうかを確認されましたが、セキュリティ意識がしっかりしています。 Best Location to walking around NYC. Friendly and professional stuff. Room is relatively small, but still bigger than Japanese 'business hotel', good enough for 1 person.

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Helpful?
Thank 498sakais
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review! We are happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse, New York City.

Reviewed 4 weeks ago via mobile

Rooms are fine, good price for location but no amenities at hotel during construction. No gym and no restaurant. They should absolutely make this known at the time of booking. Would not stay again until renovations are done. Staff is friendly and somewhat apologetic.

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Helpful?
3Thank THBoston
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may assist you. We hope to hear from you soon.

Reviewed 4 weeks ago via mobile

Be extra careful not to stay here before their current renovation is done. Currently the restaurant is closed and there is no gym/ workout room. They can't even get the Marriott property next store to let their guests to use their gym. Not sure when renovation will be done but I would not expect much of an upgrade for the...

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Helpful?
3Thank Tim S
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Tim, thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. As a valued guest, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Reviewed 4 weeks ago

We arrived on New Year's Day 2017 for 3 nights. We had booked two city view rooms for me and my husband and 14 year old twin boys. We arrived around noon so our room wasn't ready. I had asked if it was possible to upgrade our Marriott Vacation Club room but she said they don't do upgrades for MVC...

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Helpful?
Thank Kathryn O
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Kathryn, we are pleased to hear you enjoyed your stay and and all the Marriott Vacation Club Pulse brand has to offer. Thank you for taking the time to leave a 5 star review.

West Hartford, Connecticut
Reviewed 5 weeks ago via mobile

I had decent one night stay at this property. The property is stylish and room was nicely appointed but felt tight even by NYC standards. Location in midtown is good for exploring area and close to several subway stops. Staff were friendly and efficient on check in. Value was decent for time period.

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Thank Int_Bus_Travel
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to leave a review. We are happy to hear you enjoyed a short stay with us here in New York.

Atlanta, GA
Reviewed 18 January 2017

We stayed here for 5 days in December, upon check in things seemed fine, from there it all went down hill. The rooms are VERY dated. I know they have an update planned but Marriott should not have their name on this property currently. The staff was trying to be friendly but just came off too familiar, one evening when...

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Helpful?
2Thank DaisyDot24
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay with us here in New York City. As a valued guest, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Jersey City
Reviewed 18 January 2017 via mobile

I am always a bit apprehensive with booking at timeshare resorts as often times you can be harassed by marketing people. This was not the case here, the staff was nothing but accommodating and friendly with no marketing pitches. The hotel is very nice and clean with. Wet. I e amenities. The rooms are small as with most NYC hotels...

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Helpful?
Thank barrypr
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse, New York City. We hope you will join us again sometime soon.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 

Additional Information about Marriott Vacation Club Pulse, New York City

Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: £159 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Reservation Options:
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Hotel Style:
#29 Green Hotel in New York City
#35 Romantic Hotel in New York City
#38 Family Hotel in New York City
#47 Business Hotel in New York City
#109 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse, New York City staff and other travellers.
29 questions
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Questions? Get answers from Marriott Vacation Club Pulse, New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Empire State Building view”
 of 5 bubbles kathryno6, 22 Jan 2017 | Read review
“Deluxe room with king and sofa bed is best bet”
 of 5 bubbles L8667VGdavidp, 12 Jan 2017 | Read review
“Anything above the 10th floor, we stayed 2x in 20th floor balcony room, views are amazing!”
 of 5 bubbles staceylawl0r, 9 Jan 2017 | Read review
“Ask for a room with a view of the Empire State Building.”
 of 5 bubbles kd2226, 25 Dec 2016 | Read review
“Wait until Marriott improves the rooms”
 of 5 bubbles csmolka, 23 Dec 2016 | Read review
5 of 5