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Marriott Vacation Club Pulse, New York City

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Marriott Vacation Club Pulse, New York City
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2,242 Reviews from our TripAdvisor Community

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Showing 1,745: English reviews
Reviewed yesterday NEW

We arrived on New Year's Day 2017 for 3 nights. We had booked two city view rooms for me and my husband and 14 year old twin boys. We arrived around noon so our room wasn't ready. I had asked if it was possible to upgrade our Marriott Vacation Club room but she said they don't do upgrades for MVC...

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Helpful?
Thank Kathryn O
West Hartford, Connecticut
Reviewed 3 days ago NEWvia mobile

I had decent one night stay at this property. The property is stylish and room was nicely appointed but felt tight even by NYC standards. Location in midtown is good for exploring area and close to several subway stops. Staff were friendly and efficient on check in. Value was decent for time period.

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Helpful?
Thank Int_Bus_Travel
Atlanta, GA
Reviewed 5 days ago NEW

We stayed here for 5 days in December, upon check in things seemed fine, from there it all went down hill. The rooms are VERY dated. I know they have an update planned but Marriott should not have their name on this property currently. The staff was trying to be friendly but just came off too familiar, one evening when...

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Helpful?
1Thank DaisyDot24
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay with us here in New York City. As a valued guest, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We hope to hear from you soon.

Jersey City
Reviewed 5 days ago NEWvia mobile

I am always a bit apprehensive with booking at timeshare resorts as often times you can be harassed by marketing people. This was not the case here, the staff was nothing but accommodating and friendly with no marketing pitches. The hotel is very nice and clean with. Wet. I e amenities. The rooms are small as with most NYC hotels...

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Helpful?
Thank barrypr
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay and the location of Marriott Vacation Club Pulse, New York City. We hope you will join us again sometime soon.

Emmaus, Pennsylvania
Reviewed 1 week ago

This nicely appointed boutique hotel has a lot going for it. The location is excellent, the rooms are spacious (by NY standards) and the rooftop bar is a great place to hangout with friends. For some reason the rate was extremely low the night we stayed which added to the hotels appeal. Staff was very friendly and addressed me by...

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Helpful?
Thank David P
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

David, we are happy to be your go-to hotel here in New York City. Thank you for taking the time to leave a 5 star review. We hope you will visit us again soon.

Virginia Beach, Virginia
Reviewed 2 weeks ago

My husband and I had a quick getaway weekend stay here the week after New Years. We had come to this hotel last December (2015) when it was the Strand Hotel and. although the boutique ammenities are now missing since the Marriot Corporation took ownership the staff is still very accomodating. For the price and the location it's a great...

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Helpful?
Thank staceylawl0r
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are so happy to hear you enjoyed your stay and the room here at Marriott Vacation Club Pulse New York City. We hope you will visit us again sometime.

Atlanta, Georgia
Reviewed 2 weeks ago

We were promised several things and they did not delivered. We had these reservations several months in advance so I do not find their excuses believable. The room was so small that it was annoying at times. We did not have a view. You have to call for ice....okay...The elevators were slow. The staff was very friendly and the location...

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Helpful?
2Thank beachpeach75
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for taking the time to share your feedback. It is very important to us and has been shared with senior resort management. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Stayed here for a nearby work related meeting. Excellent location. Comfortable room with a lot of dining and entertainment options nearby. Very nice service from the lobby staff. I wouldn't hesitate to stay again.

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Helpful?
Thank EduardTravels
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

Thank you for your review. We are happy to hear you enjoyed your stay.

Miami Beach, Florida
Reviewed 3 weeks ago via mobile

Nice place, excellent location, two blocks from Times Square and from 5th avenue. Clean rooms, bathrooms, excellent restaurant, great staff. I would go to bed and wake up with the view of the top of the Empire State Building... magnificent.

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Helpful?
Thank angelicashetrompf
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

It is great to hear you had a magnificent stay with us here in New York. We are happy to hear you enjoyed the location and the accommodations. We hope you will join us again soon.

Saint Paul, Minnesota
Reviewed 4 weeks ago

It was our first time staying in New York in over 10 years so my wife and I thought we would give the new Pulse a try including a Marriott presentation. Marriott recently started buying up hotels and adding them to their Pulse line. The New York location is set to start a big renovation January 1st, so a lot...

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Helpful?
2Thank Esox67
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse, New York City, responded to this review

We are happy to hear you enjoyed your stay with us here in New York City. We apologize for any inconvenience you experienced during your stay. We hope you will join us again sometime.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Revel in style when retreating our boutique New York resort located in the heart of New York City's Fashion District on 37th Street between Fifth and Sixth Avenues. The Marriott Vacation Club Pulse, New York City offers well-appointed guestrooms coupled with arrays of unique amenities, including an all-weather rooftop lounge overlooking the iconic Empire State Building and the city beyond. Through our centrally situated location between Penn Station and Grand Central Station, top destinations including Times Square, Broadway theater district, and elegant designer boutiques on Fifth Avenue are in close proximity. ... more   less 

Additional Information about Marriott Vacation Club Pulse, New York City

Address: 33 West 37th Street, New York City, NY 10018 (Formerly The Strand Hotel)
Region: United States > New York > New York City > Midtown , Garment District , Manhattan
Price Range: £154 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Vacation Club Pulse, New York City 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, TripOnline SA, Travelocity and Cheap Tickets so you can book your Marriott Vacation Club Pulse, New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#29 Green Hotel in New York City
#35 Romantic Hotel in New York City
#38 Family Hotel in New York City
#47 Business Hotel in New York City
#108 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse, New York City staff and other travellers.
27 questions
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Questions? Get answers from Marriott Vacation Club Pulse, New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose Empire State Building view”
 of 5 bubbles kathryno6, 22 Jan 2017 | Read review
“Deluxe room with king and sofa bed is best bet”
 of 5 bubbles L8667VGdavidp, 12 Jan 2017 | Read review
“Anything above the 10th floor, we stayed 2x in 20th floor balcony room, views are amazing!”
 of 5 bubbles staceylawl0r, 9 Jan 2017 | Read review
“Ask for a room with a view of the Empire State Building.”
 of 5 bubbles kd2226, 25 Dec 2016 | Read review
“Wait until Marriott improves the rooms”
 of 5 bubbles csmolka, 23 Dec 2016 | Read review
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