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Ace Hotel New York

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Traveller (850)
Room & Suite (665)
Dining (65)
Overview
Hotel website
E-mail hotel
20 West 29th Street at Broadway, New York City, NY 10001-4502 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
Visit Hotel Website
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,887)
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1,542 results
Traveller rating
714
529
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81
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LanguageEnglish
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529
173
81
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All reviewsstumptown coffeesmeg fridgebreslin restaurantmedium roommini roomjohn doryoyster baropening ceremonyhipster hotelphoto boothlobby barnew yorkcool hotelthe empire state buildingflatiron districtbarber shopcool vibe
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1 - 5 of 1,542 reviews
Reviewed 2 days ago

My friend and I stayed at the Ace Hotel for one night during my trip to New York. When we got there, our room wasn't ready but they took our bags and gave us free tickets to the Museum of Modern Art so we could...More

Thank mhdonn1198
Reviewed 2 days ago

Amazing service from check-in to checkout. Big shout out to Chistina and her team! They made the stay enjoyable & stress-free from Sunday to Friday. I would recommend this hotel staff to any person traveling to NYC! Business or leisure, the management and staff (housekeeping,...More

Thank Conor L
Reviewed 1 week ago via mobile

Cannot say enough about this fab hotel, the staff, the room, the location, the vibe, the amenities, Smeg full size fridge fully loaded, the coffee shop, the photo booth, the lovely neighbors in the adjacent room! Spent my birthday weekend in New York. I go...More

Thank Lisa E
Response from Alex P, Alex P. at Ace Hotel New YorkResponded 5 days ago

Hello Lisa, Thank you so much for the lovely review! I am happy to hear that you enjoyed the hotel as well as your stay. It's always glad to hear when special weekends such as yours are enhanced by our crack team of hospitality geniuses....More

Reviewed 2 weeks ago via mobile

another good experience on another ace hotel the reception got our room wrong in the first day but than upgraded for a way better on the second: the amazing loft bedroom area is ok but not clean (that ny alright) prices are worth it. come...More

Thank RogSouza
Response from Alex P, Front Desk Agent at Ace Hotel New YorkResponded 1 week ago

Hello RogSouza, Thank you so much for the lovely review! While I'm sorry to hear that your stay began on the wrong foot we were able to make amends. Hope to see you again soon! Best, Alex and the Staff of Ace Hotel New York

Reviewed 2 weeks ago

We arrived around 7pm and our assigned room had a bit of a damp, musty smell. We were tired and hungry after travelling all day so we went straight out to dinner but when we returned, the damp and mustiness was much worse. We requested...More

Thank Travelfan1988
Response from Jason H, Manager at Ace Hotel New YorkResponded 2 weeks ago

Hi suzanne s, Thank you so much for review, for staying with us and for your suggestions as well. We're always appreciative of hearing back from our guests about their time with us. First, we want to wish you a happy belated birthday. We're so...More

View more reviews
About
Description
Deluxe room at the Ace Hotel. Spacious room with high ceilings, large windows and large bathroom. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Beachfront
Spa
Breakfast included
Pool
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$205 - US$585 (Based on Average Rates for a Standard Room)
Also Known As
Ace Hotel New York City
Location
United States > New York > New York City > NoMad / Manhattan / NoMad
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
280
Price range
US$205 - US$585 (Based on Average Rates for a Standard Room)
Also Known As
Ace Hotel New York City
Location
United States > New York > New York City > NoMad / Manhattan / NoMad
Photos
Traveller (850)
Room & Suite (665)
Dining (65)
Pool & Beach (1)
Amenities (18)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
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Questions & Answers
Ask a question
zfamilyvacations
2 July 2018|
AnswerShow all 5 answers
Response from Jeff A | Reviewed this property |
I wouldn't say this is the best hotel for teens or families, but there isn't any particular reason they couldn't stay here.
1
Vote
LC4012
23 November 2017|
AnswerShow all 2 answers
Response from elo513 | Reviewed this property |
I believe they do offer an umbrella borrow service although I have only ever used it at another Ace property.
1
Vote
Heather F
23 August 2017|
AnswerShow all 3 answers
Response from Christina D | Property representative |
Hello Heather - I hope that you were able to book your stay with us. All of our rooms at the hotel have TV located in them along with complementary wifi, movie selection and cable.
0
Votes
Room Tips
"Speak with the front desk about what kind of stay you are having, business or leisure."
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"Request a room on a higher floor (but street noise is still insane). Request a room away from the lifts"
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"Ask for a view of the Empire State Building!"
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"If you're staying for longer than a night, get yourself a bigger room"
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