Hilton Garden Inn New York Times Square South
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Hilton Garden Inn New York Times Square South

Traveller (285)
Room & Suite (181)
Hilton Garden Inn New York Times Square South
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About

4.5
#204 of 506 hotels in New York City
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Just 0.2 miles from the Javits Center and Times Square, Hilton Garden Inn New York Times Square South puts you at the center of business interests and famous New York City attractions. Our new, welcoming hotel is 10 miles from La Guardia Airport and convenient to the subway and bus and taxi services. This stylish NYC hotel provides guest rooms with complimentary WiFi and workstations with ergonomic chairs. Take advantage of the complimentary fitness center, complimentary morning coffee plus evening room service for those times you need to focus on that presentation. The 24-hour Garden Market has snacks for late-night cravings. Weekends are for resting your laptop in the room safe. Linger over Italian cuisine at our restaurant, then check out New York's cosmopolitan vibe. Hilton Garden Inn New York Times Square Southis less than 0.25 miles from the Empire State Building, Madison Square Garden, High Line Park, Macy's Herald Square and the Broadway Theater District.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Snack bar
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Secured parking
Wifi
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Value
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

326 West 37th Street, New York City, NY 10018
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
34th St – Penn Station
4 minNew York City Subway
843Reviews61Q+A86Room tips

Reviews
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Detailed Reviews
Onlymyopinion2013 wrote a review Aug 2022
Thunder Bay, Canada
Hotel's Favourite
5.0 of 5 bubbles
I was travelling with my 20 year old daughter. We arrived at the hotel early and my only intention was to drop my bags off but when I said I had a reservation the very kind clerk looked me up and checked me in. I really wish I had her name to pass along to management. When she asked my daugther if it was her first time in NYC, she replied YES! and the woman said I'll give you a front facing room for a better view! Then she ensured we had a wifi password as she has a daughter and knows that that age group loves their wifi! All the hotel staff were very friendly and seemed genuine.

The room had a king bed, nice sized walk in shower, fridge and keurig. It was very clean and modern.

I don't believe my room was cleaned during my stay but it didn't require it....except perhaps emptying the recycling would be have been helpful.
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Date of stay: August 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Hotel fronts a busy street - horns and sirens blaring. You'll be too tired to be bothered by...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VAVol007 wrote a review Jan 2020
Georgetown, Kentucky
5.0 of 5 bubbles
Located easily within reach of two major subway hubs (Times Square and Penn Station), this hotel met our demands for location; I am happy to report that their facilities were clean, felt safe/secure, and their staff was warm, helpful, and attentive. We had all of our questions answered and they attended quickly to all of our needs/requests. We will certainly be staying here again! A word of "warning": the air conditioner, at least in our room, worked extremely well. Carefully consider your sleep temperature lest your significant other give you the cold-feet treatment in the middle of the night!
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 20 Jan 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AGatlanta wrote a review Jan 2020
Suwanee, Georgia
5.0 of 5 bubbles
First I have to say the staff here was wonderful. Everyone we interacted with was polite, friendly and helpful. The room had everything we needed a mini fridge, iron, and hair dryer. Our room was very quite and the beds were comfortable. The shower had plenty of hot water and great water pressure. The room was very clean, the room was not huge but its NYC no hotel rooms are huge. If you want more space our friend who was traveling with us stayed in one of the suites and he even had a balcony. The location is great, its an easy walk to almost anywhere you would want to go and its a short walk from penn station if you want to fly into JFK and then take the train into Manhatten, like we did. We flew in for NY Unifieds and spent 4 nights here. We walked to time square, we walked to see a broadway show and we walked down to Chelsea, just exploring the area. We did take a subway to the 9/11 memorial and back. The location of this hotel makes it easy to get a subway to almost anywhere in NYC Another plus is the great coffee/breakfast/sandwich shop a couple doors down called Non Solo Piada. we got coffee and ate either breakfast or lunch there every day. For dinner we tried one of the many resturants within walking distance and they were all great. This has become our goto hotel for all of our NYC trips from now on.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: We stayed on the 15th floor, it was very quite but we didnt have a view, we overlooked a building...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 23 Jan 2020
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South Response Published — Jan 22, 2020 Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we about the aftershave bottle. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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Dana F wrote a review Jan 2020
5.0 of 5 bubbles
I recently stayed at the Hilton Garden Inn Time Square South and had one of the most pleasant hotel stays I have ever experienced. Upon arrival after a full day of travel, James at the front desk welcomed me and made sure I was able to quickly get to a room to rest up. He not only was helpful and pleasant, he went out of the way to identify that my stay would be through the christmas holidays and found me a room that would have a great (as much as you can get) view and provided me with all the information I would need for my time in the city. The six day stay included a wonderful staff that made sure that my room was clean and provided me any and all information I sought. They even left an adorable Christmas Card at my door on Christmas Day which really was thoughtful. The location was wonderful to visit all the major items I wanted to see: Times Square, Radio City Music Hall, Rockefeller Center, Madison Square Garden, and close enough to the subway to get to any other location. Upon check out, James was again at the desk and remembered me from several days prior and provided that same friendly and caring service he had on day one. I have stayed in NYC several times and this by far was my most pleasant hotel experience! I will definitely look at this location to book for a future visit to the city.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 9 Jan 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim W wrote a review Jan 2020
Chapel Hill, North Carolina
4.0 of 5 bubbles
Stayed here 12/27- 12/31 with a family of four (two adults two teenagers) got two king bed rooms. Location is great, easy access to penn station and other terminals, though it is a bit of a walk from penn station with lots of luggage, especially in bad weather. Otherwise, location is great, walkable to so many things and easy access to subway. Arrived about 2:15 and rooms were ready for a 3 pm check in which was awesome. staff is great, very helpful. Rooms are nice - smallish, but comfortable for two people, and they accommodated our request for rooms on the same floor. we were assigned a lower floor (4th) , there was no view but it was quiet. Hotel restaurant was very expensive for breakfast, but many other options nearby. Minor quibble- housekeeping put only decaf coffee pods in both rooms every day despite repeated requests that we all need our caffeine! Staff helped us figure out how to get out of town on NYE. It was not cheap, but it is NYC during a holiday. My overall assessment is that it is a pretty good value and I would stay here again.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 9 Jan 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sofa On A Sock wrote a review Apr 2022
San Francisco, California
+1
4.0 of 5 bubbles
Stayed here for a few nights and the experience was fantastic! Booked direct and was able to get a high level room via the Hilton app prior to arrival.

Located in the Garment district, the hotel featured high speed elevators that required a key card to operate (the digital key didn't work).

Got a room facing the back and it was quiet. Windows were able to be open and the central HVAC kept the room to a 72F. There was also a supplementary window HVAC to further adjust the temperature.

The room was in great condition with a large TV along with a selection of premium Business channels. Inside the room, there was an electronic room safe, microwave, and mini fridge.

Water pressure was decent in the shower. Mini toiletries were available and daily housekeeping was available upon request.

The mattress felt a little tired and lumpy. The sheets were in great condition.

Wifi was free and there was a complimentary gym and coin laundry at $5/load. The on-site restaurant was closed although there was a small convenience store on the lobby level.

Check out was easy and quick via the Hilton app
Got an email receipt within minutes!
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: High level for a quiet room!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilton Garden Inn Times Square South, Guest Services / Front Office at Hilton Garden Inn New York Times Square South
Responded 3 May 2022
Dear SofaOnASock1, Thank you for your feedback. We are happy to know that our location was perfect for your needs and that you enjoyed connecting with our team. On behalf of my entire team, it was a pleasure to serve you. We look forward to doing so again when your travels bring you back to the New York area and as always “be our guest”. Thank you for choosing Hilton Garden Inn Times Square South. We hope to see you soon! Best Regards, Management
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ogb wrote a review Aug 2022
Wilmington, Delaware
4.0 of 5 bubbles
Hilton Garden Inn Times Square South
The lobby is bright and contemporary
They offer coffee in the morning
And Ice water in the afternoon

The restaurant is closed. They offer no breakfast.

My daughter (15) and I were greeted by Marie and. Marianna With a smile
I’m a Hilton honors member we were able to check in alittle early. This was really nice.

We had a king bed. Room was clean
The room itself was small but this is NYC
They have only one mirror which is in the bathroom. So bring extra if you have a large group.
We had a refrigerator microwave in the room as well

The hotel is located off 8th Ave and 37th street. The area is alittle scratchy for those traveling with families. It’s about a 15 minute walk to Times Square.
10 minute walk to Penn station

Breakfast we walked 5 minutes to Andrew’s New York City diner

Hats off to the welcoming team
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karock wrote a review Oct 2021
Boston, Massachusetts
4.0 of 5 bubbles
Small place to work with but it was clean, the atmosphere was welcoming ,quiet but the bed was uncomfortable.I felt that of all the other Hilton Garden Inn’s that I’ve slept in ,this one’s bed was very uncomfortable felt like a spring mattress.
For $270 a night there could have been continental breakfast, or a to go bag but there was nothing and the pub attached to the hotel was shut down.
It was an added feature where your key card was needed to get the elevator from the lobby to your room.
Oh I forgot to mention added bonus: it was six minute walk from Penn station and 15 minute walk from grand Central station. There were lots of places to eat, to shop and to be entertained.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: No parking of course best to take the train
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elizabeth Ardiles, General Manager at Hilton Garden Inn New York Times Square South
Responded 25 Oct 2021
Dear iimannii, Thank you for your review. We appreciate you taking the time to share your experiences with us. We are sorry to hear that you did not enjoy a comfortable night sleep during your stay. Please accept my sincere apologies for any inconvenience. We care about the comfort of our guests, your concerns have been addressed so we may improve moving forward. We hope that you can give us another opportunity to serve you in the near future. Please reach out to me directly when you travel brings you back to the New York area, I would love to personally welcome you back. Thank you for choosing Hilton Garden Inn Times Square South. Best Regards, Elizabeth Ardiles General Manager
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Jennifer_L_R_T wrote a review Jan 2020
Oxfordshire, United Kingdom
2.0 of 5 bubbles
I have travelled quite a bit and stayed in quite a few Hiltons and I have never seen one like this. There is no door man or bell hop to help with your bags. They literally gave me their big hotel trolley and said I could use it to take my bags to my room. The room was clean and bright and warm which was lovely. The hotel resturant is good as is the breakfast and room service. However, I requested a late check out when I checked in and was told it was first come first served on the day. I called 7 am on the day only to be told there was none available. Why not just say that when I first asked. As a Hilton preferred customer, I usually have no problem getting one. They did have a very efficient system to store your bags, which we appreciated. When I needed a couple of taxi's though everything came unstuck. I was travelling with my daughter who was going to visit firends uptown. I needed to take the rest of our bags to a car rental company. They only call taxi's to the airport. With no doorman, there is no one to get you a cab. They literally gave me a card with the hotel address on it and suggested I call Uber. My daughter was getting upset to Ieft my bags in the foyer and walked her up to the corner where I flagged down a cab. As the hotel in on the main road to the Lincoln Tunnel, most cabs passing by are full. Despite the fact I was near tears and don't have the Uber app on my phone, I received no further assistance from the hotel staff. The three of them stood behind the desk and watched and whispered. I finally just left my bags in the foyer again and stood outside in the cold and rain until a taxi driver dropped off hotel guests agreed to take me. As most of the drivers are airport cabs, this took some time. The lack of a door man is a huge draw back here.
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Date of stay: December 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 9 Jan 2020
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A1shopper wrote a review Jan 2020
Upstate New York
5.0 of 5 bubbles
Loved it. Lobby decorated very nice for Christmas. This hotel location was perfect for coming to NYC for NYE and the room was small but nicely decorated. Quick walk to 42nd street to watch the ball drop without having to be penned in for hours. Lots of places to eat nearby. A great deli on the corner for breakfast sandwiches and drinks. I think it was 9th Ave Deli. We walked to Macy’s, Bryant Park. Parking garage is right across the street and charges $50-$55 overnight. The staff is so friendly here and when we came back around 12:45am on NYE all the staff was in the lobby wishing everyone a Happy New Year and some had New Years Eve hats on. It was a nice touch.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded 16 Jan 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alice T asked a question Oct 2023
Penang Island, Malaysia158 contributions47 helpful votes
Hi, may I know which room type can add in extra room? Thanks
Dursley, United Kingdom2,766 contributions495 helpful votes
Hi, Sorry I cannot help with this enquiry. I suggest you contact the hotel direct. The staff are really friendly and helpful.
Kimberly S asked a question Feb 2023
St. Catharines, Canada12 contributions3 helpful votes
how far is this from rockefeller centra and radio city
Answer from Joanne l
Glasgow, United Kingdom11 contributions
Well within 20 mins walk, depending on the time if day or night and traffic lights 😁
Carlacrisassis asked a question Jan 2023
Rio de Janeiro, RJ47 contributions60 helpful votes
Bom dia! Gostaria de saber se é servido café da manhã durante a estadia. É gratuito?
Answer from Nicole M
Ottawa, Canada169 contributions116 helpful votes
They had free breakfast included in the price. They also had an area where you could buy cookies, chips etc
C2242TDchristinea wrote a tip 7 Jul
Bloomington-Normal, IL, United States14 contributions
4.0 of 5 bubbles
"Free bag check available prior to check-in. "
Read full review
Barry L wrote a tip May 2024
Boston, Massachusetts336 contributions89 helpful votes
5.0 of 5 bubbles
"Quiet and safe hotel in a great location with helpful and friendly staff. Rooms are clean and comfortable. Also elevators work great "
Read full review
Lauren B wrote a tip May 2024
Raleigh, North Carolina1 contribution
1.0 of 5 bubbles
"Don't believe them if they say they will waive early check-in"
Read full review
devilcruz13 wrote a tip Apr 2024
Tampa, Florida244 contributions58 helpful votes
5.0 of 5 bubbles
"Pick a south facing room"
Read full review
Emma wrote a tip Mar 2024
Edinburgh, United Kingdom28 contributions2 helpful votes
5.0 of 5 bubbles
"Hairdryer available in room, along with toiletries. There is a safe and microwave and fridge also."
Read full review
Not the right property for you?
There are more places to choose from in the New York City area.
PRICE RANGE
£147 - £269 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
250
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN NEW YORK TIMES SQUARE SOUTH - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hilton Garden Inn New York Times Square South
Which popular attractions are close to Hilton Garden Inn New York Times Square South?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.3 miles), Mission Escape Games (0.1 miles), and Exit Escape Room (0.2 miles).
What are some of the property amenities at Hilton Garden Inn New York Times Square South?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Hilton Garden Inn New York Times Square South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn New York Times Square South?
Guests can enjoy a snack bar during their stay.
Is parking available at Hilton Garden Inn New York Times Square South?
Yes, paid public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Hilton Garden Inn New York Times Square South?
Conveniently located restaurants include Zeppola Bakery, Liberty Bagels Midtown, and Best Bagel and Coffee.
Are there opportunities to exercise at Hilton Garden Inn New York Times Square South?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn New York Times Square South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn New York Times Square South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn New York Times Square South offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hilton Garden Inn New York Times Square South?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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