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West 57th Street by Hilton Club

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1,241 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
Washington, DC
Reviewed 3 days ago NEW

The Club is optimally located and provides excellent service dispensed by well trained personel who are helpful, courteous and want to please. The owner's lounge is a delightful gathering place to meet and enjoy the company of fellow owners and their guests.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank Albert J. A
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to inform us about your experience at our property and the excellent service received from our staff. I look forward to the opportunity to welcome you back on your next visit to New York City. Regards, Laurie Del Sole General Manager

Palm Harbor, Florida
Reviewed 3 days ago NEW

I stayed here when I was invited to learn about the Hilton Vacation Club program and as such was not entitled to any of the owner perks. Without those, it's basically a hotel room without many amenities other than a refrigerator and a coffee maker, although the room is nice and the bed comfortable. The lobby is small and the...

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Helpful?
Thank Mary C
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Many thanks for taking the time to evaluate our hotel and for your kind words describing your room and our convenient location. I am truly sorry to hear you were disappointed to learn only owners at our location have privileges to our owner's lounge. My deepest apologies we did not meet your expectations and thank you for the honest feedback....

Cincinnati
Reviewed 4 days ago NEWvia mobile

My wife and I visited NYC and booked this property as part of a VIP promotion package to celebrate my daughter's birthday. The staff was so nice and made us feel special even though we were guests not "owners". The concierge service helped us make show and dinner reservations, the doormen welcomed us back warmly, and the staff even delivered...

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Thank O5833DPjohnt
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

We really enjoy our stays at the Hilton at West 57th Street. Easy walking distance to Lincoln Center for the opera, Broadway for shows and a relaxing stroll in Central Park. Rooms are well furnished and comfortable. The Club Member's Lounge for breakfast, happy hour and treats anytime is excellent. We like the low key uncrowded reception. There are many...

Review collected in partnership with Hilton Grand Vacations
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Thank mah69
Huntingdon Valley, Pennsylvania
Reviewed 5 days ago NEW

Efficient and pleasant staff for check in. Hot chocolate and cookies in the lobby appreciated after a long chilly walk. The gym was relocated since our last visit and we were made aware of that. Also the staff was ready with recommendations for restaurants and their location. Nothing seemed like too much trouble. Our room faced Central Park and a...

Review collected in partnership with Hilton Grand Vacations
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Thank Mama57-10
Medford, New Jersey
Reviewed 1 week ago

Love this hotel, the service , the amenities and location!!! Same staff for last 6 years, always feel like we are coming home! Close to all ny has to offer . Walking distance to park, Columbus circle, Lincoln center, AMC movies, broadway shows , a zillion restaurants.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank drmom228
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your generous compliments, I'm very pleased you enjoyed our hotel. Guest satisfaction is our first priority and we look forward to the opportunity to welcome you back when your plans return you to New York City. Best regards, Laurie Del Sole General Manager

Reviewed 1 week ago

Excellent resort with great staff. They made every attempt to make me feel like I owned the entire resort and made me feel comfortable in the big city (first trip to NYC). I lost luggage and had bad flight times and was able to check in early, hold my bags after checkout and receive prompt delivery of my lost luggage...

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank 213zacharyw
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking a moment to write a review of our hotel. I am delighted to hear about the outstanding customer service you received from our staff members and hope to have you stay with us again soon. Best regards, Laurie Del Sole General Manager

New Rochelle, New York
Reviewed 1 week ago

The location of the Hilton property is ideal. Walking to the theaters, Carnegie hall, Lincoln center, museum of modern art, Central Park, shopping, etc. is very easy. Also, when you come back, you are sincerely welcomed. The staff is efficient and friendly.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
Thank esther g
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your wonderful compliments about our hotel and the outstanding customer service received from our staff. We are so pleased you enjoyed your stay with us. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager

Orlando, Florida
Reviewed 1 week ago

The most important aspect of any stay in NYC is location. The West 57 Street by Hilton Club is perfect in this respect; on 57th Street between 6th and 7th Avenues. Carnegie Hall is about 200 feet to the west and Central Park is about 2 blocks north. The suites within the hotel are small, but all hotel rooms in...

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Helpful?
1Thank dano5659
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for your kinds words about our great location and design of our rooms. It will be my pleasure to share your compliments with our team members. On behalf of myself and the entire staff, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager

Chicago, Illinois
Reviewed 1 week ago

We owned at an HGV in Vegas, and were offered a 2-night stay here for mktg. purposes (we upgraded to the HGV Club a few blocks s. as a result). Extended our stay by 2 nights to make this a true Xmas vacation. Enjoyed it immensely. Can’t speak to the “value” for non-HGV-member guests, but it was great for us....

Review collected in partnership with Hilton Grand Vacations
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Thank folksingersandy

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 

Additional Information about West 57th Street by Hilton Club

Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £256 - £393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity and Jetsetter so you can book your West 57th Street by Hilton Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City
Hotel Style:
#54 Luxury Hotel in New York City
#62 Business Hotel in New York City
#64 Romantic Hotel in New York City
#89 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on south face a "courtyard" formed by several other buildings; no view but quieter. Rooms on the north side face West 57th Street.”
 of 5 bubbles dano5659, 10 Jan 2017 | Read review
“I think you can't go wrong with any room.”
 of 5 bubbles tweety3380, 30 Dec 2016 | Read review
“Courtyard view rooms are the quietest.”
 of 5 bubbles chefjoe48, 22 Dec 2016 | Read review
“Go elsewhere”
 of 5 bubbles tailor001, 11 Dec 2016 | Read review
“Higher floors, as always, are best!”
 of 5 bubbles 9elsaw, 7 Dec 2016 | Read review
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