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W New York - Downtown

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W New York - Downtown
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1,113 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
New York City, New York
Reviewed 4 March 2017 via mobile

Nice hotel. Convenient downtown location. Staff is very friendly and the bar and lobby are nice. The rooms are nothing special, but the price is right and we enjoyed our stay. The restaurant is under renovation, but they still have room service.

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Helpful?
Thank Ryan B
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

hi there Ryan B - Thank you so much for your review and your recent stay! We loved having you here! You are right it is such a convenient location with most of the subways very close and a lot of new shops and restaurants opening at the moment. Thank you for noticing we have the best staff and an...

New York City, New York
Reviewed 23 February 2017

5 1/2 years ago, a guy from Phoenix who I had been speaking to for a few months came to NYC for a birthday party. After hanging out twice, it was clear we had an amazing spark and as a "treat"- I rented a 2 night stay at the W Hotel. Not to be completely cheesy, but we definitely fell...

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Helpful?
Thank AllAboutSports79
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there AllAboutSports79 - Thank you so much for the very kind words. It was a true pleasure ensuring that you had an awesome stay and nothing makes me happier then reading that you liked your stay. Whenever you return you have my contact information! All the best, Mickey

NJ
Reviewed 21 February 2017

Checked in for a wedding...Amazing location. Starwood Gold member...no upgrade, told we were given a prime room...I guess prime means next to elevator, no view. Heard the elevator as well as the people in the next room..loudly! Never offered our choice of wifi or free drink. Went to desk to ask for the free drink coupons and given attitude but...

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Helpful?
Thank Pkay49
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there Pkay49 - Thank you for taking the time to share this valuable feedback. We are so sorry to read that you did not completely enjoyed your recent visit. Our building is in an awesome location! Lots of great food, drink and shopping options close by and very accessible to the rest of Manhattan, Brooklyn, Queens and Hoboken. I...

East Rutherford, New Jersey
Reviewed 21 February 2017

I recently visited this hotel as I wanted a change from the Time Square vibe and I AM SO GLAD I did. My awesome experience started even before I checked into the hotel when I contact Concierge and spoke to Andrew who was able to secure me a reservation at one of the hottest restaurants in NYC (one that was...

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Helpful?
Thank CoquiLostInNY
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there CoquiLostInNY - We are so happy to read that you feel you made the right choose of coming to downtown! We were very happy to welcome you! Andrew and Candice are great assets on our team and they honestly still talk about meeting you last week! I am very happy to read that we were able to resolve...

Reviewed 19 February 2017 via mobile

Loved this hotel. Loads of places to eat and drink. Right by the wtc site and it's transport. Really helpful staff and cool feel Wifi free and nice bar too Large rooms for NYC and good views from rooms that face north.

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Thank Brightonandbeyond
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi There Brightonandbeyond - Thank you for your awesome review and for your visit! The area around us is a booming but nice area. It offers a lot of opportunities for a drink and really good food and there is only more coming! Also it helps that almost all the subway lines are going here too! You can get anywhere!...

New York
Reviewed 17 February 2017

As a New Yorker, I never imagine that I would stay at hotels in New York City. However, I decided to do something for a change. I chose W New York Downtown because it has a nice view of the One World Tower. We got the room with the amazing view overlooking the New Tower and the New Lower Manhattan....

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Helpful?
Thank euro2006
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there euro2006 - Thank you so much for visiting our hotel in your home town! Staycations are sometimes the best, gives you are change to reinvent your own city! We are very happy to read that you enjoyed the view and that our Welcome Agents and Concierge were friendly, helpful and nice! We are lucky with this team! We...

Dallas, Texas
Reviewed 13 February 2017 via mobile

I hardly ever rate low. We had three rooms altogether spread amongst the hotel. Before dinner one night, we gathered in one room so we can leave together. Each room has a radio. We had it on low volume, and got three complaints, almost to the point of asking us to leave. It was seven in the evening - on...

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Helpful?
Thank tawni r
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there Tawni R - Thank you for taking to the time to share your feedback with us. We are sorry to hear that we cut you friend-gathering short. As a hotel we have to ensure that every guest is happy in our hotel and we try to balance this out as much as we can. Again so sorry that...

Montreal
Reviewed 9 February 2017

Bar/Lounge was nice and trendy while upper floor reception helpful to recommend restaurants and print maps. Walking distance from SoHo and Greenwich Village where we find nice food (Japanase) and Jazz, Next to 9/11 Memorial & Museum which we visited the next day, I had business meetings in the restaurant in the first floor and good American food. Parking is...

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Helpful?
Thank WorldWitness
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there WorldWitness- Thank you writing such on awesome review and thank you for choosing W Downtown as your destination! We love that you have enjoyed your stay and that you got a opportunity to enjoy the Bar on the 5th floor with a beautiful view of the WTC. Downtown Manhattan is the next up and coming area - everything...

UK
Reviewed 2 February 2017

Stayed here for the final leg of a trip to the states. The hotel is in an excellent location, opposite the new World Trade Centre, in the heart of the financial district. The hotel is a bit of a distance to the metro. As we arrived at Penn Station from Philly, we called an Uber to take us to the...

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Helpful?
Thank aw2010
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there aw2010 - Thank you so much for your recent visit and awesome review! We are so happy to see that you liked the room, that you find our staff friendly at check in, that you loved the fact there was no noise from outside or inside the hotel and that you like the view. I am sorry that...

Brighton, United Kingdom
Reviewed 17 January 2017

i checked into the w and was very pleased with the hotel its very hip ,i have stayed at the hotel many times before with no probs ,apart from one time last year,which the hotel put right by upgrading me to a suite (1409) which was lovly and large,exsept it was a little worn in parts damaged wall papper and...

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Helpful?
Thank david1964186273
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there david1964186273 - Thank you so much for writing a review about your most recent experience! We love that we were able to upgrade you to our beautiful Extreme Wow Suite. I am sorry to read that the suite needs some TLC. I have communicated this to our engineering team to make sure that we fix this! We love...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York - Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever(R) makes all big city dreams come true. ... more   less 

Additional Information about W New York - Downtown

Address: 8 Albany Street, New York City, NY 10006
Region: United States > New York > New York City > Financial District
Price Range: £177 - £452 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Downtown 4.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
w New York - Downtown Hotel New York City
Hotel Style:
#33 Spa Hotel in New York City
#149 Romantic Hotel in New York City
#161 Family Hotel in New York City
#163 Luxury Hotel in New York City
#180 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Downtown staff and other travellers.
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Herefordshire, United Kingdom
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Questions? Get answers from W New York - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ultra cool corner”
adelyne2016, 16 Apr 2017 | Read review
“It never hurts to ask about getting a view :)”
MissNataliaSilva, 5 Apr 2017 | Read review
“All rooms are on the 6th floor and above. The Albany Street side was pretty quiet.”
gayle425, 31 Mar 2017 | Read review
“Anything 20th floor and above is great. 2007 was a great view from bed of the Freedom Tower.”
rrmwork, 21 Mar 2017 | Read review
“Facing new world trade tower is unbelievable view”
Clrhoney1, 15 Mar 2017 | Read review
5 of 5