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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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2,026 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
Schaumburg
Reviewed 6 days ago NEW

Across from the 42St Port Authority: this location is blocks away from Time Square. Ideal if you are on a layover catching a bus/train. Two blocks from Cake Boss Bakery. Near Dean & Deluca (casual breakfast-lunch). This is next door to a parole office. That didn't seem to be an issue; but certainly be aware of surroundings. Front desk service...

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Helpful?
Thank Tiffrock12
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Tiffrock12, Thank you for recognizing the staff's service! We look forward to your next stay with us after the renovations. We are sure you will love our new look.

Turin, Italy
Reviewed 1 week ago NEWvia mobile

Nice position. Too big and Anonymous. Huge rooms and beds. Ordinary bathrooms. Quite decadent, but kind of charming. Didn't change over years. Bad symbol after Trump party! That's life...(thinking how italians were able to anticipate all this!!!).

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Helpful?
Thank simoerobi
Derek S, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for taking the time to provide your feedback to us. We look forward to welcoming you back to NYC in the future.

Reviewed 1 week ago via mobile

Well I was a little apprehensive about booking here initially, given some reviews I read, but I needn't have worried. Checking was swift and friendly, though it's possibly the smallest hotel lobby ever! Got a room on the 22nd floor, overlooking the port authority bus depot. Fantastic views, huge & comfortable bed. No noise bar a couple of sounds from...

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Helpful?
Thank Graham R
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Graham R, This is a such a great review!!! We are happy we were able to exceed your expectations. We cannot wait for your next NY visit.

Gatineau, Québec
Reviewed 1 week ago

We stayed at Four Points by Sheraton Midtown - Times Square 4 nights in January. The location is great, close to all the Times Square action without being right in the middle of it. The hotel itself is very clean, inviting and although our room was cosy it worked very well for 2 adults and 2 children. Breakfast buffet (included...

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Helpful?
Thank van_petit
Derek S, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Merci @van_petit! We all appreciate you pointing out our clean accommodations and welcoming staff. Everyone here works hard to make sure you feel welcome, so thank you for highly recommending us to others! See you again soon.

Tokyo
Reviewed 1 week ago via mobile

Congested, poor service, in desperate need of a face lift, and over priced is a good way to describe this property. The hotel is good for one night only perhaps on a last minute business trip of any function not involving longer stays.

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Helpful?
Thank bgoldstucker
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

bgoldstucker, Thank you for taking the time to leave us a review!

Tel Aviv, Israel
Reviewed 1 week ago via mobile

The hotel is located close to 40th Street and the 9th, that's two avenues and 2 blocks from the south side of Times Square, in other words, it is very close, so if are a theatre lover, that's the place to be. My room rate was low, probably because it is low season and I have booked the room a...

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Helpful?
Thank Alon S
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Alon S, 5 Stars!!! Thank you for taking the time to tell us about your stay.

Stony Brook, New York
Reviewed 1 week ago

Room was just fine. Bar and dining areas are good. Buffet breakfast was simple, but nice variety. Free bottled water & WiFi in room is always a nice touch. EXCEPTIONAL service was provided from every single employee we interacted with and with a smile! This is so important at any hotel and wee took notice: CYN at guest services with...

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Helpful?
1Thank conciousuniverse
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Conciousuniverse, Great review!! Thank you for recognizing the staff. I will be sure to share this review with everyone. We appreciate your feedback and look forward to having you stay with us again.

sydney
Reviewed 1 week ago via mobile

The Hotel is currently being renovated. Initially we were allocated a room of very poor standard. we felt the need to discuss with management as the room was in poor condition. We were transfered to a higher floor and this was a room in better condition. Good views and a bathroom which looked like it had been renovated already. The...

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Helpful?
Thank claudia P
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Claudia P, Awesome review!!! Thank you for recognizing Jonathan in this review. I am very happy that he was able to make your stay a good one. We look forward to your next stay with us.

Prince George, Canada
Reviewed 2 weeks ago

Stayed here for the first time in July 2009. Brand new hotel rooms were going for $149 US for a location in NY where prices were double and triple that. About a ten minute walk to Time Square. Maybe 5-10 for the subway entrance nearby. Within a half hour walk to Macy's and the train station. Had to use the...

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Helpful?
1Thank mariedesjardins
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mariedesjardins, Great Review!!! We are happy your enjoyed your stay with us. Thank you for returning to the Four Points during your visit in NY. We have glad that we were able to meet your expectations.

Sydney
Reviewed 2 weeks ago via mobile

The hotel has aged so the furnishing is a little dated but when in NY who's going to be sitting in the room anyway. The rooms though are very clean we had 2 basic rooms for the boys & a suit on the top floor for us and all were maintained very well. The staff were friendly it's at a...

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Helpful?
Thank JasonandNataliaR
Derek S, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for staying with us @JasonandNatalia! I am glad to hear that you liked our central location, but am a bit saddened that our hotel was too dated for your taste. Over the next three months we are undergoing a refresh of our rooms to update our furnishings. Stay tuned because we think you will love our refreshed rooms!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: £103 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#32 Green Hotel in New York City
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors offer a good view”
 of 5 bubbles RichardF215, 2 Dec 2016 | Read review
“The higher floors offer the best views and most quiet...but haven't had a bad room.”
 of 5 bubbles BillJ703, 28 Nov 2016 | Read review
“Ask for a high floor as it stops road and traffic noise.”
 of 5 bubbles daviddK7285MP, 17 Nov 2016 | Read review
“our room didn't have a view, but it's okay cause we weren't in the room much.”
 of 5 bubbles 808Madeline, 13 Nov 2016 | Read review
“upper floor rooms due to views and a little quieter”
 of 5 bubbles 615RichardF615, 13 Nov 2016 | Read review
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