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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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2,058 Reviews from our TripAdvisor Community

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Showing 1,618: English reviews
Cardiff, United Kingdom
Reviewed 3 days ago NEW

Great staff,great hotel,very very clean,had renovations going on ,but did not disturb us at all,night recommended,location is fantastic for everyone,will 100% be back,next January,trying to book now ,but the price had more than double ,help 😩😩😩😩

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Helpful?
Thank markparry69
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Markparry69, Amazing Review! Our goal is always to exceed expectations and I am glad that we were able to do so during your stay. We are looking forward to your next stay with us. Our rate do fluctuate and we would not be able to guarantee the same rate for next year. Please continue to check our website for rate...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

I'm always on the lookout for affordable accommodation located in a great area. What a find this was. Located right in a nook on 40th Street, this place is perfect if you're looking for a great hotel. The front office staff are super helpful. Shout out to Lady Ashley at the front desk for helping us during our stay. The...

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Helpful?
Thank Pushan_Banerjee
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Pushan_Banerjee, 5 Stars!!! Thank you for leaving us a great reivew about your stay and for recognizing Ashley and the staff. We are glad you enjoyed your stay and found us to be in such a great location. We look forward to your next stay with us.

Naples, Florida
Reviewed 6 days ago NEWvia mobile

Hotel is amazing, newly remodeled, Manager Sarah & also Jonathan were so Incredible. A+ Customer service. This hotel is in the middle of EVERYTHING, Times Square, food, bars & rooftop bar. Will definitely come back💖

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Helpful?
Thank ellielopez1130
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Ellilopez1130, Great Review!!! We are happy that we were able to make your stay memorable. Thank you for recognizing our great service.

Orlando, Florida
Reviewed 1 week ago NEW

My wife and I stayed here during our visit this past summer for a wedding/vacay. Obviously you're in NY so the location is good in terms of distance to attractions and sites. It's literally right next door to the Bus/Subway Port Authority. So if you needed to travel outside city limits this was convenient. The room was clean and not...

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Helpful?
Thank Sholmesjr
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Sholmesjr, Thank you for leaving us such a great review!

New York City, New York
Reviewed 1 week ago NEWvia mobile

This is a great spot if you need an affordable place to stay in midtown! As a born-and-bred bridge-and-tunneler, I appreciate its proximity to Port Authority Bus Terminal (but for people who have actual fun stuff to do, it's close to Times Square as well). It's great if you have a long commute home and need a place to stay...

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Helpful?
Thank CommissionerRama
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

CommissionerRama, Awesome review!!! Congratulations on your recent engagement. We wish you all the best! We are so happy that Cyn was able to make this trip even more special. Looking forward to your next stay with us.

Santo Domingo, Dominican Republic
Reviewed 1 week ago NEW

First of all I don't like giving bad reviews. This is my very first one, but what happened during my stay was not tolerable for me but lets start with the good things first. The location of this hotel is amazing. Its close to Times Square, subway stations, transport in general, restaurants, bars and any cool place surrounding the area...

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Helpful?
Thank raylreyesf
Derek S, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Ray- Just as you don't like giving bad reviews, I don't like hearing that you had a bad experience with us! While I am glad that you enjoyed our location and your room, I am sorry to hear that you did not appreciate the authorizations made to your credit card. For your reference, additional authorizations will be made to cover...

Miller Place, New York
Reviewed 1 week ago via mobile

Stayed here one night. Hotel was clean the rooms on small side. The staff were friendly. Hotel is in a good location. There is a rooftop bar plenty of restaurants in the area. Hotel has free wifi, free coffee put out in lobby in the morning.

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Helpful?
Thank Terry S
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Terry S, Thank you for taking the time to leave us a review!

Grand Rapids
Reviewed 1 week ago

I have stayed in New York several times, and I find this hotel to be very nice, clean. The staff is extremely helpful, and always wanting to know if they can help you with anything that you might be in need of. The breakfast's are good. The rooms are very nice and well kept, there are a few floors that...

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Helpful?
Thank Mark H
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mark H, We are looking forward to your next stay. It is great to read that you enjoyed this stay with us.

boston
Reviewed 1 week ago via mobile

Best staff in NYC. Jonathan and Cyn always welcome me and attend to my every need. Added menu items welcome. The ravioli with grilled shrimp is delicious. Sam at the bar is professional and a pleasure to talk to. Happy they have added NBA tv and other sports channels. Room remodels are underway and look great.

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Helpful?
Thank mollymach
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mollymach, Thank you for recognizing Jonathan, Cyn, and Sam in this amazing review!! We are so happy that you enjoyed your stay and that the staff was able to make your experience another great one.

Chicago IL, USA
Reviewed 2 weeks ago via mobile

Convenient to times square and the Port Authority connections and a good deal at $125 a night. The room itself was just a box in the sky, but ours had just been renovated and had a view of Times Square. A tiny fitness room in the basement got the job done. Staff was friendly and efficient.

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Helpful?
Thank BadAngus
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

BadAngus, We appreciate your feedback! Thank you for taking the time to let us know about your stay.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: £116 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#32 Green Hotel in New York City
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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