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InterContinental New York Times Square

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Traveller (2480)
Room & Suite (1436)
Storyboard
Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(1,246 reviews)
“sky view room”(87 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from InterContinental New York Times Square
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental New York Times Square
Special Offer: Book Direct and Save
Hotel deals
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Reviews (5,929)
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4,897 results
Traveller rating
2,622
1,478
480
185
132
Traveller type
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LanguageEnglish
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2,622
1,478
480
185
132
Show reviews that mention
All reviewstimes squareambassador membersky view roomshake shacknew yorkcorner roomrain showersubway entrancehigher floormini barhudson riverhell's kitchenlate checkan upgradethe theater districtaround the cornercoffee machine
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1 - 5 of 4,897 reviews
Reviewed yesterday

The hotel room was nice, clean, and pretty roomy. The staff and customer service were also great. The food, however, was not impressive. Extremely expensive even considering the Times Square location, but not good quality. We had a group event that was catered and the...More

Review collected in partnership with this hotel
Thank Wtxajb
Hotel's Favourite
Reviewed 29 April 2018

We booked 3 rooms at the Intercontinental to celebrate my mother-in-law's 70th and brother-in-law's 40th birthday's. Upon arrival, we were told that even though we are SPG Platinum members, they didn't have enough rooms to upgrade us all but after further conversations with the manager...More

5  Thank Darby I
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded 30 April 2018

Thanks so much for sharing your glowing, five-circle review with us, Darby! Upon reading your comments, we're elated to learn that our central location and curated accommodations helped to make your family visit to the Big Apple all the more special! It'd be our pleasure...More

Reviewed yesterday

A very nice hotel in a great location. Near enough to Times Square to have everything on hand but far enough away for it not to be a distraction. The rooms a good size for a New York hotel. The staff were very helpful. For...More

Thank aps535
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Thanks for the 4/5 review, aps535! We're thrilled to hear that you had a great experience with us! It's wonderful that you loved our prime location, along with our helpful service! We'd love to have you back again soon to share an even more positive...More

Reviewed 2 days ago

We have stayed multiple times at the Intercontinental Times Square. We love the location, the rooms are clean, the staff is friendly, and overall, it's always a nice stay. We were a bit dismayed this trip to learn of a newly instituted

Review collected in partnership with this hotel
1  Thank 833Julie
Reviewed 2 days ago via mobile

Spend a week at this hotel with the family, we had week in NY and wanted a hotel in the center, did not use the hotel facilities at all, the hotel is perfectly placed with many things within walking distance, is surrounded by theaters, restaurants,...More

1  Thank Rysz-DK
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Thanks for the wonderful review, Rysz-DK! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions and convenient methods of transportation. We're looking forward to sharing another amazing...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$264 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$264 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2480)
Room & Suite (1436)
Dining (94)
Pool & Beach (2)
Amenities (32)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
ziomi0810
7 July 2018|
AnswerShow all 5 answers
Response from 58,362 | Reviewed this property |
We booked a package through BA last year & I thought we would have to pay as it mentioned it on my literature. When i queried it at the Hotel they said as i had booked early there was no charge. Potentially it would have... More
1
Vote
Dan L
8 June 2018|
AnswerShow all 6 answers
Response from Ann C | Reviewed this property |
I booked through a comparison booking site, and the local city tax was included in the price
0
Votes
Marie O
26 April 2018|
AnswerShow all 2 answers
Response from Corinne M | Reviewed this property |
The hotel supplies a hair dryer but I took my own straighteners which worked with an adapter plug. They took longer than usual to heat up due to the difference in electric current in America.
0
Votes
Room Tips
"High corner rooms are best. Slightly larger and great views downtown."
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"Higher up the better. Lower rooms smell like Shake Shack (located below the hotel)."
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"We were on the 17th floor and did not have any issues with street noise."
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"eat on 9th ave"
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