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The James New York

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1,314 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
Ann Arbor, Michigan
Reviewed yesterday NEW

This was a last minute trip as our house got booked up on AIRBNB. I choose the James for it's location & at my time of purchase it was so budget friendly (which was imperative to make AIRBNBing our house make sense). When booking, I requested a quiet room (I'm so sensitive to noise) upon check-in, I was nervous that...

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Helpful?
Thank janabek
Chicago, Illinois
Reviewed yesterday NEWvia mobile

We could not be more pleased with our stay at the James in SoHo. The hotel itself is beautiful and extremely well kept. What made our stay over the top was the employees. They went above and beyond to make ensure we had everything we needed to have a great stay. Johnny, the manager, really exceeded our expectations. Thank you...

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Thank samantha_gnzlz
Los Angeles, CA
Reviewed 1 week ago

First time staying at the James. Stayed first week of January when hotel rates are lower, they were running a 4 nights for the price of 3 deal, so we averaged around $300/night. Hotel was clean, staff was friendly. Did not go to their rooftop lounge which is supposed to be hip (although I guess that changes in NY every...

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Helpful?
Thank glbtrttr
jrauer2016, General Manager at The James New York, responded to this review

Dear glbtrttr, Thank you for sharing your experience at The James New York. I am thrilled you enjoyed your stay and the service provided by our team. In addition to all of the quality amenities and exciting Food and Beverage outlets, The James offers some of the most spectacular views in all of NYC. If you ever need assistance at...

West Islip, New York
Reviewed 1 week ago

Small, but well laid out rooms that made it feel much larger. Very clean. All amenities. love the area too! Enjoyed the breakfast. The rooftop bar is great, but we didn't get there this time. Fun stuff.

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Helpful?
Thank Houdoni
jrauer2016, General Manager at The James New York, responded to this review

Dear Houdoni, Thank you for staying at The James New York. It is great to see that you found your room to be crisp, clean and well appointed. Please note that we have a few different room categories with various layouts all designed to meet the specific needs of our guests. After making your next reservation, send me an email...

Miami, Florida
Reviewed 1 week ago via mobile

I was honestly not expecting much, but I was positively surprised. Staff is nice, helpful and friendly (except at the rooftop bar), place is modern and functional. Some of the furnishings feel cheap a bit too "Ikea" but ok. I didn't like the regular-sized-attached-to-the-wall shampoo conditioner and body wash...feels too cheap gym. But the rooms are nice and adequate, bed...

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Helpful?
Thank RGN_7228
jrauer2016, General Manager at The James New York, responded to this review

Dear RGN_7228, Thank you for posting a review on Trip Avisor. Guest feedback is important to us and we use it to make improvements that will enhance our guests' experience. I am glad that you did enjoy your time at The James New York. If you ever need a contact at the hotel do not hesitate to reach me via...

Oakland
Reviewed 1 week ago

Accommodating and welcoming staff that go above and beyond, beautifully appointed rooms, heated floors! Nice amenities! Complimentary wine/coffee/cookies/pastries in Sky Lobby. Beautiful views from my room and the fitness center. Would definitely book and stay again here.

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Thank mj2015278
jrauer2016, General Manager at The James New York, responded to this review

Dear mj2015278, Thank you for posting a review from your recent stay at The James New York. In addition to The James Club Amenities and the Food and Beverage outlets we offer, what truly makes The James special is our team of genuine people all committed to our guests. I will be sure to share your review with our team...

Miami, Florida
Reviewed 1 week ago

We couldn't have asked for a better experience for our New Years weekend. The hotel was impeccable. The views from our room were astounding. The process for checking in/out was efficient and fast. The evening happy hour with complimentary wine and cheese was an added bonus. Johnny was great in providing us with recommendations for activities and places of interest...

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Helpful?
Thank 273nkb
jrauer2016, General Manager at The James New York, responded to this review

Dear 273nkb, Thank you for posting a review from your New Years weekend at The James New York. As part of The James Club, we offer complimentary coffee and refreshments from some of our local partners. Each evening, one of our managers hosts a wine reception for our guests. It gives our guests a chance to relax before heading out...

London, United Kingdom
Reviewed 1 week ago

Impressed by the staff, the location, the design throughout as well as the room itself. Thanks to Johnny on reception for being so accommodating after we'd had a lengthy trip from the UK. Would definitely stay again,

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Helpful?
Thank Neal B
jrauer2016, General Manager at The James New York, responded to this review

Dear Neal B, Thank you for taking the time to post a review and a thank you to Johnny one of our dedicated Front Desk Managers. At The James, we are passionate about guest service and we are lucky to have a team of humble associates who love taking care of our guests. I appreciate your review and look forward...

Reviewed 1 week ago

Brian Morr helped us with making our reservations. Brian made sure we had everything we needed for our NYE trip. We had a fantastic view of NYC from our corner room. The size of the room was just perfect. We had a very comfortable bed with the best pillows plus a roll away bed. Bathroom was beautiful. We went up...

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Helpful?
Thank Patty M
jrauer2016, General Manager at The James New York, responded to this review

Dear Patty M, Thank you for posting a review on Trip Advisor. I am thrilled you enjoyed your New Years experience at The James New York. I am sure you researched a lot of hotels before selecting The James and it is wonderful to see you were not disappointed and had a memorable experience. Thank you as well for mentioning...

Noosa, Australia
Reviewed 2 weeks ago

I've been wanting to stay at The James for a few trips now, but this is the first time we actually booked - and I'm so glad we did! We had a late train into the city and didn't arrive until around 11:30pm. The staff members were so helpful (a trend that continued throughout our stay), and checked us in...

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Helpful?
Thank stelle-89
jrauer2016, General Manager at The James New York, responded to this review

Dear stele-89, Thank you for sharing your experience from your first stay at The James New York. I am thrilled you enjoyed the amenities of The James Club and the service provided by our team. We are lucky to have a group of people passionate about guest service. If you ever need a contact at The James, do not hesitate...

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: £185 - £463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Cheap Tickets, Agoda and Jetsetter so you can book your The James New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#113 Family Hotel in New York City
#114 Luxury Hotel in New York City
#141 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The James New York staff and other travellers.
13 questions
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Questions? Get answers from The James New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles mmpehp, 29 Nov 2016 | Read review
“The staff lie about rooms. I booked a Delux King Size and it was identical in size to a queen but with a king bed. Don't be ripped off.”
 of 5 bubbles jaimen, 28 Oct 2016 | Read review
“Corner rooms nice but no need to splurge for high floor”
 of 5 bubbles pelun, 24 Oct 2016 | Read review
“Corner studios offer incredible views and are worth the slight bump in price.”
  • View from room 1503.
 of 5 bubbles RPMChicago, 16 Oct 2016 | Read review
“Aim for the north or east sides, and not directly below the bar/pool.”
 of 5 bubbles Agnese_and_M, 15 Oct 2016 | Read review
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