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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,958 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,432: English reviews
San Francisco, California
Reviewed 5 November 2012

If there's a 0 star rating, I'd check it for this hotel. I booked a room here through hotwire.com during hurricane Sandy. I showed up at 11 AM at the hotel and was informed by the hotel staff that my room is not ready, and that I should check my luggage with the bell desk and come back at 3...

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Helpful?
1Thank Thuy N
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello Thuy N - Quite frankly, we expected you to post something. As I had explained to everyone (including you) in the lobby numerous times that day, due to our Internet and phone service interruption by Hurricane Sandy, our Internet reservations system was disconnected from our hotel’s property management system, and a great many confirmed reservations had not actually reached...

New York City, New York
Reviewed 5 November 2012

I was looking for a room in midtown after hurricane Sandy crippled the NYC area. I stayed for 2 nights at the Cassa and my overall impression was great. Located near time square, walking distance to Bryant Park, shops along 5th Ave, Rock center as well as convenience to major subway lines. The room is a decent size for NYC...

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Thank Arch-Designer
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello Arch-Designer! First of all, thank you for staying with us and your patience in the difficult aftermath of Hurricane Sandy. We were lucky to be less affected than other NYC properties and for that we are incredibly grateful. Yes we are only a little more than 2 years old, but we are planning a great many exciting changes for...

Dublin
Reviewed 31 October 2012

The good: Great location just a block from Times Square. Staff try hard and appreciate your business Rooms are small but surprisingly cosy and attractive - good lighting and decor, comfy bed They make a big effort with the bathrooms - great shower,lighting, ambience, toiletries, towels, dressing gowns Quiet The Bad: The restaurant is still under construction Still a tad...

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Helpful?
1Thank SheehanDublin
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello SheehanDublin. Thank you very much for commenting. We definitely take pride in our staff and location. Thank you. Currently there is one lounge area for hanging out on our 10th floor and once our restaurant is finished, we will have another very nice space for that also. Please come and see us again when all the improvements happen! Best...

St. John's, Canada
Reviewed 27 October 2012

stayed here from the 11th-15th of october and had a great stay. the hotel is very clean even though it was going through some renovations in the main lobby. the staff were always very helpful and very friendly. the rooms were very nice (some say small but decent size for NYC). the location was great as it is very close...

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2Thank bor10
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello bor10! Thank you for the wonderful comments. Yes we are really grateful for our location. We would love to have you stay with us again! Especially after we have our restaurant up and running. Please keep an eye on our websites to updates! Best Wishes - Kevin

Reviewed 25 October 2012 via mobile

Good location, close to Times Square. Rooms were spacious with large flat panel TV, iPhone docking radio, bathroom tiled and nice but not flashy in any way. But cleaner left a rubber glove on the floor, didn't replace used glasses and the price was almost $370/night with taxes.

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Helpful?
Thank Peter G
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear iaito01 – thanks for choosing the Cassa and for your review, even the tough parts. We get very few such complaints, and we follow up on each to ensure they’re kept to an absolute minimum. Please give us a call on your next visit to our fair city – you’ll see the difference, I guarantee it! Best wishes -...

Johannesburg, South Africa
Reviewed 24 October 2012

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1Thank jeff1996
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

San Francisco, California
Reviewed 22 October 2012

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2Thank Gina168
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Zug, Switzerland
Reviewed 21 October 2012

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1Thank Steven K
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

London
Reviewed 18 October 2012

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1Thank City_Slicking_Hobo
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Castlegar, Canada
Reviewed 18 October 2012

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Thank Simon L
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: £212 - £462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#90 Business Hotel in New York City
#90 Luxury Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner room”
 of 5 bubbles sanddab, 6 Mar 2017 | Read review
“The higher the better”
 of 5 bubbles Rockin777, 20 Feb 2017 | Read review
“The higher up you are, the less street noise you'll have.”
 of 5 bubbles cool_teacher590, 18 Feb 2017 | Read review
“They have room sizes on the website and the pics are accurate”
 of 5 bubbles , 7 Feb 2017 | Read review
“pick the room at the highest floors, just to be sure to avoid the city noises.”
 of 5 bubbles ScarlettOtto, 4 Feb 2017 | Read review
5 of 5