We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Row NYC Hotel

Booking.comUS$185*
View Deal
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Row NYC Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

17,003 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Row NYC Hotel
See the most recent reviews
Showing 12,319: English reviews
Coventry, United Kingdom
Reviewed 25 January 2017

I have never reviewed any hotel I have stayed in but felt I should in this case. Booked this hotel through Booking.com and were very pleased at first sight. Staff were mostly very helpful and courteous. This is in the centre of the action, close to the broadway theatres and Times Square. I found a couple of things which I...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Phipps2k1
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, thanks for your feedback. We strive to offer top-notch service and convenience for our guests. However, it's unfortunate that your experience with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team moving forward. We'd love to see you again soon to share a more positive experience with you.

.
Reviewed 25 January 2017

Good hotel, but try to get a room with a view. If you have the possibility to upgrade do it. Staff is frriendly. The hairdryer was missing, but I got one from housekeeping.The location at Times Square is really good. You really need the doorman to get a cab.

Review collected in partnership with this hotel
 Report
Helpful?
Thank melaniemJ565YQ
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the great rating! Providing the best stay for all of our guests is always our highest priority. We are very pleased to hear that you had a wonderful stay! We hope you plan on visiting again soon! Thanks again and have a wonderful day!

New York City, New York
Reviewed 25 January 2017

Don't be fooled by the nice lobby entrance, bar and CityKitchen set up -- the room and service were really poor, the hotel was incredibly loud with paper thin walls, multiple random people knocked on my door throughout the night. I don't recommend this place.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank HHM14
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear about the problems you faced during your stay with us. Our goal is to provide our guests with excellent service and convenience. However, your experience does not match the level of service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be sharing...

smiley811
Reviewed 25 January 2017 via mobile

Room type: Double Queen Occupancy: 2 adults 2 kids age 7 & 9 Days of stay: 5 It took us 25 full hours to reach JFK airport from Singapore and another hour to reach Row NY from JFK airport. It was approximately 1pm when we reached the hotel lobby. Official Check in time was 4pm but we were fortunate enough...

 Report
Helpful?
Thank smiley811
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the great rating! We always work our hardest to make sure all of our guests are comfortable and satisfied with their stay! It is great to hear that you loved our convenient location and comfortable beds! We hope you plan on visiting and staying with us again! We'd love to share another great experience with you! Thanks...

Tel Aviv, Israel
Reviewed 25 January 2017

The rooms was very small and uncomfortable. i expected a larger room according to the picture on booking.com site. twin bed is a double bed. on another reservation in the U.S.A got 2 double bed and in Row NYC i was disappointed as well as from the answer i got from reception.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Adilyn1
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, thanks for your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to provide our guests with top-notch service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns...

Greater London, United Kingdom
Reviewed 25 January 2017

For the whole of my trip I had no heating in my room and myself and child were sleeping in our dressing gowns. They sent a engineer up on the second night to have a look at this but as soon as he left it was letting out cold air again. I then rang on several occasions whilst there and...

 Report
Helpful?
1Thank dionw1981
Tel Aviv, Israel
Reviewed 25 January 2017

Best location, good value, nice service. The add on n taxes are a bit annoying and increas the price, also a bit much misleading, I wish it was part of the original fee and alll were inclusive. Breakfast deal could be nice too.

Review collected in partnership with this hotel
 Report
Helpful?
Thank yair2017
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the perfect rating! We are always working very hard to provide high-quality experiences for all of our guests. We are very pleased to hear that you enjoyed your stay with us. We'd love to host you again for your next visit. Thanks again and have a fantastic day!

Macau, China
Reviewed 25 January 2017

The check in queue was too long and there were too few staff in the front desk. My friend received an email that they could check in online and was much faster using the check in machine. I did not receive the email so I have to wait in the queue. Also the luggage deposit guys were not friendly and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank sasamaca
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate your feedback. We strive to provide our guests with top-notch service and convenience. However, it's unfortunate that your experience was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to have you stay with us again in the future so we can share a more positive experience...

Crawley, United Kingdom
Reviewed 24 January 2017

Small room but suited to our trip. Room could have done with a deep clean (cockroach found in bathroom and bed needed pulling out) but have stayed in much worst. They seem to have focused lots of energy into the entrance lobby. Location was key for us and you can't really get much closer to the heart of the city....

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Billy1987
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Billy. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. It's unfortunate your room wasn't refreshed properly and that you had such trouble reaching our team. We'll address your concerns with our team moving forward. We look forward to...

Paris
Reviewed 24 January 2017

Not terribly clean room Not too welcoming staff But convenient to have the bar, restaurant, hairdresser all there . I would recommend it because of cental location but don't know whether I would Ary again

Review collected in partnership with this hotel
 Report
Helpful?
1Thank kettyg2017
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Ketty. It's unfortunate your time with us was less than ideal. We're disappointed our team didn't go above and beyond to ensure you had a memorable experience. We hold ourselves to a higher standard. We regret that your room wasn't refreshed properly. We'll address your concerns with our team moving forward. We hope to host you...

3,129 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3065)
Viewed
View from Room (318)
Viewed
Hotel & Grounds (447)
Viewed
Room/Suite (628)
Viewed
Bathroom (195)
Viewed
Family/Play Areas (12)
Viewed
Business Centre/Function Rooms (10)
Viewed
Dining (43)
Viewed
Pool/Beach Area (1)
Viewed
Other (1411)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (9)
Viewed
Room/Suite (24)
Viewed
Bathroom (4)
Viewed
Other (19)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The New Yorker A Wyndham Hotel
The New Yorker A Wyndham Hotel
#272 of 467 in New York City
10,967 reviews
Midtown
Hotel Edison Times Square
Hotel Edison Times Square
#306 of 467 in New York City
9,218 reviews
Midtown
The Manhattan at Times Square Hotel
The Manhattan at Times Square Ho...
#292 of 467 in New York City
6,988 reviews
Show Prices
Show Prices
Show Prices
Midtown
Pod 51 Hotel
Pod 51 Hotel
#226 of 467 in New York City
4,773 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#147 of 467 in New York City
6,854 reviews
Midtown
Wellington Hotel
Wellington Hotel
#323 of 467 in New York City
6,726 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: £132 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, getaroom.com, Cancelon, HotelQuickly and HotelsClick so you can book your Row NYC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Green Hotel in New York City
#208 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
#236 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
372 questions
Ask a question

See all questions (372)

Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make ur room lightings better! ”
moonzi, 23 May 2017 | Read review
“I am unsure if they offer King beds. I am a big guy and the bed was small. If you are big....be sure you ask if a King room is available.”
meaton13, 23 May 2017 | Read review
“the higher the floor the better”
hannahp155, 23 May 2017 | Read review
“Any room away from Elevator shafts as they are very noisy.”
496stuarts, 23 May 2017 | Read review
“Look somewhere else”
  • Supposed Deluxe City View
ayat99, 22 May 2017 | Read review
5 of 5
Booking.com
US$185* /night
View Deal
TripAdvisorUS$185
Expedia.comUS$189
TravelocityUS$189
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates