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Hyatt Herald Square New York

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Traveller (303)
Room & Suite (99)
Dining (38)
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Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“rooftop bar”(115 reviews)
“penn station”(62 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,053)
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467
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467
263
83
48
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All reviewsrooftop barthe empire state buildingpenn stationnew yorkkorea townrooms are smallholiday innstorage spacemodern hotelconvenient locationtwo blocksearly checkcoffee makernyc hotelsstreet noisetimes square31st
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1 - 5 of 877 reviews
Reviewed yesterday

I arrived at the hotel from JFK very early in the morning. Check-in staff asked that a room be prepped quickly for me. I appreciated that and the helpfulness of the staff. Everyone was friendly. The rooms are tight; only six per floor. My room,...More

Thank Michael N
Reviewed 1 week ago via mobile

Located a step away from the Flatiron, this hotel well satisfied the need for functional, clean and nicely designed hotel. Service was helpful and professional. Room clean and deigned in a way to well optimize the space without saving on room equipment. Great quality/price ratio.

Thank albertotraveller101
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 days ago

Dear Albertotraveller101, Thank you so much for sharing your recent experience with us, we are thrilled you had a great stay with us and enjoyed NYC! We hope to welcome you back to our property and host you once again.

Reviewed 1 week ago via mobile

We stayed for a weekend in the city for the first time. We found Hyatt has a friendly and helpful staff. The rooms were clean, very well furnished, and the Hyatt has all of the amenities we wanted. Great drinks at the bar from Shawn...More

Thank Gunter L
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago

Thank you for sharing your recent experience at The Hyatt Herald Square Hotel! We are delighted you enjoyed our warm hospitality as well as our hotel! We appreciate you giving a shout out to Shawn as well! We hope you keep us in mind upon...More

Reviewed 2 weeks ago via mobile

Smaller hotel on 31st street, just down the corner from Penn Station, Empire State and the 34st Subway station. You can go practically anywhere from here withouten searching too far for the correct train to catch... Rooms are on the smaller side. Also limited storage:...More

Thank Kenny_De_Man
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 1 week ago

Dear Kenny_De_Man, Thank you so much for taking the time to share your recent experience with others online, we truly do appreciate it and are pleased to hear you had a fantastic time in NYC and found our location ideal for you. At the Hyatt...More

Reviewed 3 weeks ago

Clean, friendly,safe. Updated rooms. Wonderful staff, they couldn't do enough as we went to celebrate my husbands 50th birthday. They went above and beyond, So much so I went and got Thank you cards for the staff. Great decor, awesome bar, can not wait to...More

Thank meadowmaxine
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 3 weeks ago

Dear meadowmaxine, Thank you so much for the stellar 5 star review and your kind words, we truly do appreciate it. We are super pleased to hear your husband had a memorable 50th B-day, you don't turn 50 everyday so thank you for allowing the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$223 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$223 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (303)
Room & Suite (99)
Dining (38)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Krisna D
9 April 2018|
AnswerShow all 2 answers
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
1
Vote
acrossthepond2018
14 March 2018|
AnswerShow all 4 answers
Response from NaliniSullivan | Property representative |
Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
0
Votes
Laura C
28 January 2018|
AnswerShow all 2 answers
Response from Alessandra V | Reviewed this property |
Hi, there are some hangers, but I don’t remember of so many drawers in the room.
0
Votes
Room Tips
"ask for one in the back, might be even more quiet"
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"We were upgraded to a high room with a city view which looked out onto the Empire State Building."
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"Best views are up high facing Empire State bldg."
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"Pay for the NYC view although it's extra"
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