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I arrived at the hotel from JFK very early in the morning. Check-in staff asked that a room be prepped quickly for me. I appreciated that and the helpfulness of the staff. Everyone was friendly.
The rooms are tight; only six per floor. My room,...More
Located a step away from the Flatiron, this hotel well satisfied the need for functional, clean and nicely designed hotel. Service was helpful and professional. Room clean and deigned in a way to well optimize the space without saving on room equipment.
Great quality/price ratio.
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 days ago
Thank you so much for sharing your recent experience with us, we are thrilled you had a great stay with us and enjoyed NYC!
We hope to welcome you back to our property and host you once again.
We stayed for a weekend in the city for the first time. We found Hyatt has a friendly and helpful staff. The rooms were clean, very well furnished, and the Hyatt has all of the amenities we wanted. Great drinks at the bar from Shawn...More
Thank Gunter L
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago
Thank you for sharing your recent experience at The Hyatt Herald Square Hotel! We are delighted you enjoyed our warm hospitality as well as our hotel! We appreciate you giving a shout out to Shawn as well!
We hope you keep us in mind upon...More
Smaller hotel on 31st street, just down the corner from Penn Station, Empire State and the 34st Subway station. You can go practically anywhere from here withouten searching too far for the correct train to catch...
Rooms are on the smaller side. Also limited storage:...More
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 1 week ago
Thank you so much for taking the time to share your recent experience with others online, we truly do appreciate it and are pleased to hear you had a fantastic time in NYC and found our location ideal for you.
At the Hyatt...More
Clean, friendly,safe. Updated rooms. Wonderful staff, they couldn't do enough as we went to celebrate my husbands 50th birthday. They went above and beyond, So much so I went and got Thank you cards for the staff. Great decor, awesome bar, can not wait to...More
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 3 weeks ago
Thank you so much for the stellar 5 star review and your kind words, we truly do appreciate it. We are super pleased to hear your husband had a memorable 50th B-day, you don't turn 50 everyday so thank you for allowing the...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day.
Please let us know if we can be of any further assistance!