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Hyatt Herald Square New York

1,035 reviews
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Traveller (301)
Room & Suite (99)
Dining (38)
Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3.5 Star Hotel
All hotel details
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,035)Write a Review
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151 - 155 of 865 reviews
Reviewed 24 April 2017

If you want to feel at home and be surrounded around a staff that treats you like friends and family, this is your hotel. Can't wait to come back and see everyone again! Thanks guys! Maybe next time you see us we will have our...More

Review collected in partnership with Hyatt Hotels
Thank 55christinen
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 6 May 2017

Thank you for taking a moment to write such a wonderful review of your experience with us here at the Hyatt Herald Square New York. It was a delight to read how much you enjoyed the caring service our team provides. We hope that you...More

Reviewed 22 April 2017

found the location great. Only a short distance walk from time square and union square. For none walkers the subway station next to hotel. Room reasonably sized for hotels in nyc.very clean and very helpful staff. Wil return on next visit.More

Review collected in partnership with Hyatt Hotels
Thank N1782JValicem
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 6 May 2017

Thank you for sharing your experience at The Hyatt Herald Square! I I am delighted you enjoyed the wonderful and caring hospitality our team offers-we appreciate you noticing how hard they work to ensure our guests comfort. We look forward to welcoming you back upon...More

Reviewed 22 April 2017

Close to subway stations from several lines. Easily accessible from JFK airport and Penn station. Located next to major shopping strip, Korea town and within walking distance of major attractions. Friendly and helpful staff.More

Review collected in partnership with Hyatt Hotels
Thank Wei L
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 6 May 2017

Thank you for sharing your experience at The Hyatt Herald Square! I I am delighted you enjoyed the wonderful and caring hospitality our team offers-we appreciate you noticing how hard they work to ensure our guests comfort. We look forward to welcoming you back upon...More

Reviewed 17 April 2017

When we arrived at this hotel they were extremely helpful with all of our questions in regards to good places that were close to go and eat and just different opportunities to go and visit! We will definitely go back to this hotel again since...More

Review collected in partnership with Hyatt Hotels
Thank MomRatz
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 6 May 2017

Thank you for taking a moment to write a review of your experience with us here at the Hyatt Herald Square New York. We hope that you will join us again in the future as we look forward to your return. Nalini Sullivan General Manager

Reviewed 17 April 2017

One elevator was down, staff did not really mind about it Rooms were not done This sad because the set-up is great and location perfect. Everything was there to make it a perfect stay. Would surely recommend but hopefully service improvesMore

Review collected in partnership with Hyatt Hotels
Thank brigittecW2671LN
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 6 May 2017

Thank you for taking a moment to write a review of your experience with us here at the Hyatt Herald Square New York. I am glad to hear that our location was convenient for you. Please accept our apologies for the inconvenience you encountered with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$159 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$159 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Non-Smoking Rooms, Suites
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Traveller (301)
Room & Suite (99)
Dining (38)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Laura C
28 January 2018|
AnswerShow all 2 answers
Response from Alessandra V | Reviewed this property |
Hi, there are some hangers, but I don’t remember of so many drawers in the room.
0
Votes
Laura C
24 January 2018|
AnswerShow all 6 answers
Response from Richard A | Reviewed this property |
I wasn’t concerned about my personal safety. It’s true that there’s not security at the door. The elevator requires confirmation by your room key to get past the lobby. I travel to New York a lot and don’t consider this a... More
1
Vote
jdftraveller125
2 August 2017|
AnswerShow all 2 answers
Response from wande28 | Reviewed this property |
Yes , they will also take a holding fee of $250 from the credit card , in case you order anything at the hotel. This refundable if you do not take anything . my advise would be to give the cash as it is a quicker refund... More
0
Votes
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Room Tips
"Pay for the NYC view although it's extra"
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"There's about 4-6 rooms on each floor so it's definitely more intimate"
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"City View."
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"Ask for an high floor"
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