We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/12/2017 07/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Hyatt Herald Square New York

    30 W 31st Street, New York City, NY 10001
    Save
    Lowest prices for your stay
    06/12/2017 07/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$716
    View Deal
    Traveller (287)
    Room & Suite (90)
    Dining (38)
    Hilton Garden Inn New York/West 35th Street
    5,276 reviews
    #87 of 469 hotels in New York City
    0.2 mi
     
    Life Hotel
    1,739 reviews
    #318 of 469 hotels in New York City
    0.03 mi
     
    Ace Hotel New York
    1,755 reviews
    #203 of 469 hotels in New York City
    0.1 mi
     
    Kimpton Hotel Eventi
    3,472 reviews
    #48 of 469 hotels in New York City
    0.1 mi
     
    Overview
    • Excellent53%
    • Very good31%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Dec7 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$716.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all New York City hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b7cb031b834d4328abb6bd16f8fde521", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1940859,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[62649813],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":12,"year":2017},"checkout":{"day":7,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":716,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b7cb031b834d4328abb6bd16f8fde521","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":720,"lowestMetaPrice":716,"additionalPartner":false,"highestMetaPriceDisplay":720,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":720,"lowestMetaPrice":716,"highestMetaPriceDisplay":720,"hotelName":"Hyatt Herald Square New York","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI3Y2IwMzFiODM0ZDQzMjhhYmI2YmQxNmY4ZmRlNTIxIiwiQUlLIjoiYzYxOTU4OWUzMTc1NGNhOWJjYzdlNjg3ZmNjYjU1ZWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/12/2017", "checkOut": "07/12/2017", "lowestPrice": "US$716", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109225586":"HotelsCom2IB","32669537":"Expedia","65420659":"Hyatt","81365921":"AgodaIB","78941629":"OrbitzEWS","78348513":"PricelineIB","62649813":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (994)
    There are newer reviews for Hyatt Herald Square New York
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    21 - 25 of 837 reviews

    Reviewed 15 October 2017 via mobile

    Checked in to hotel and Patricia was so sweet and accommodating. We asked for a view and got an amazing 18th floor of the Empire State Building. The king suite did not have a couch which we wanted so she put us in one that...More

    Thank Kirstinjoy1204
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 17 October 2017

    Thank you very much for your kind review of your recent stay at The Hyatt Herald Square! I am delighted you enjoyed your anniversary and love reading that Patricia made your celebration even more special. We appreciate your comments and will be sure to share...More

    Reviewed 15 October 2017 via mobile

    My son & I stayed at the Hyatt Herald Square & gosh what an amazing hotel. The front of house staff , Paola Stoya she was so fabulous forever going out of her way to make our stay unforgettable! Helping us with specific foodie wants,...More

    Thank Lucinda B
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 17 October 2017

    Thank you very much for your kind review of your recent stay at The Hyatt Herald Square! I am delighted you enjoyed your stay with us as well as the warm hospitality our team members Paola & Calvin offers our guests. We appreciate your amazing...More

    Reviewed 14 October 2017 via mobile

    We selected the hotel as it was cost effective in the scheme of things. When we arrived, it did seem quite nice and had a good feel about it as well as being busy. Proximity to everything was excellent however we did have issues. The...More

    Thank Mark E
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 17 October 2017

    Thank you for sharing your feedback on your recent stay at our hotel. I am disappointed to learn you did not enjoy your stay with due to our air conditioning units. Please accept my sincere apology and I will be sure to follow up with...More

    Reviewed 10 October 2017

    Staff is very attentive and helpful! Very clean. Rooms are smaller- which was fine except that lack of counter space in bathroom made getting ready hard (there is a vanity in bed area though). Air conditioner was very loud. Roof top bar view is amazing!!...More

    Review collected in partnership with Hyatt Hotels
    1  Thank Savina C
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 4 weeks ago

    Dear Savina C, Thank you so much for taking the time to share your experience with others online! We are pleased to hear you enjoyed your time in NYC and that you were able to enjoy our rooftop, Up on 20. Please know I have...More

    Reviewed 10 October 2017

    More

    Review collected in partnership with Hyatt Hotels
    Thank S3624RGdianed
    Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 5 weeks ago

    More

    Hilton Garden Inn New York/West 35th Street
    5,276 reviews
    #87 of 469 hotels in New York City
    0.2 mi
     
    Life Hotel
    1,739 reviews
    #318 of 469 hotels in New York City
    0.03 mi
     
    Ace Hotel New York
    1,755 reviews
    #203 of 469 hotels in New York City
    0.1 mi
     
    Kimpton Hotel Eventi
    3,472 reviews
    #48 of 469 hotels in New York City
    0.1 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$183 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 Romantic Hotel in New York City
    • #119 Family Hotel in New York City
    • #125 Luxury Hotel in New York City
    • #145 Business Hotel in New York City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, Hyatt Hotels Corporation, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • Holiday Inn Midtown West 31st Street Hotel New York City
    Add Photo Photos
    Traveller (287)
    Room & Suite (90)
    Dining (38)
    Hotel & Grounds (262)
    Bathroom (9)
    Family and Play Areas (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Kimpton Hotel Eventi
    3,472 reviews
    .13 miles away
     
    Life Hotel
    1,739 reviews
    .03 miles away
     
    Hilton Garden Inn New York/West 35th Street
    5,276 reviews
    .22 miles away
     
    Ace Hotel New York
    1,755 reviews
    .10 miles away
     
    Nearby Restaurants
    Jongro BBQ
    211 reviews
    .05 miles away
    Ayza Wine & Chocolate Bar
    423 reviews
    .04 miles away
    New Wonjo Restaurant
    350 reviews
    .06 miles away
    Grace Street
    64 reviews
    .06 miles away
    Nearby Attractions
    CityWalksNY Tours
    9 reviews
    .10 miles away
    Sadigh Gallery Ancient Art, Inc
    6 reviews
    .11 miles away
    Escape Entertainment
    117 reviews
    .06 miles away
    Escape Room Madness
    56 reviews
    .04 miles away
    Ask a question
    Questions & Answers
    jdftraveller125
    2 August 2017|
    AnswerShow all 2 answers
    Response from wande28 | Reviewed this property |
    Yes , they will also take a holding fee of $250 from the credit card , in case you order anything at the hotel. This refundable if you do not take anything . my advise would be to give the cash as it is a quicker refund... More
    0
    Votes
    MarbellaSue
    21 July 2017|
    AnswerShow all 2 answers
    Response from Casey D | Reviewed this property |
    There is no inside area of the bar. There is a very little couch in rooms with King beds, but not large enough to sleep an average-sized adult.
    1
    Vote
    Jimbo9589
    11 July 2017|
    AnswerShow all 3 answers
    Response from Stef H | Reviewed this property |
    Yes it's open and if not, just ask them to open it for you. Be ware children below 21 are not allowed on the rooftop after 5PM
    1
    Vote
    Room Tips
    "There's about 4-6 rooms on each floor so it's definitely more intimate"
    Read review
    "City View."
    Read review
    "Ask for an high floor"
    Read review
    "Tell the hotel what you prefer and let them meet or exceed your expectations."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing