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Fairfield Inn & Suites New York Manhattan/Chelsea

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Fairfield Inn & Suites New York Manhattan\/Chelsea
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771 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Newark, Delaware
Reviewed 5 days ago NEW

This is a wonderful hotel with clean rooms and a great location. You can walk from Penn Station and there are several subway lines with in walking distance. Do yourself a favor and don't stay in Times Square, this hotel is about 4 stops away on the broadway line. The price was right for NYC, which was our determining factor...

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Helpful?
Thank danr165
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear danr165, I am very excited to earn 5 stars from you, thank you for sharing your wonderful review with us on Tripadvisor. You are absolutely right, our hotel is in a very good location, not congested like Times Square area and it is walking distance to Times Square. I am glad that you had a great stay with us....

Buffalo, New York
Reviewed 1 week ago via mobile

We stayed at the hotel on Sunday, February 12. After our stay we received an email from the operations manager, asking for a feedback. I submitted it, but have never heard back. So now I'm posting my email here: "Thank you so much for writing to me! Staying at your hotel was very pleasant & great! You were able to...

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Helpful?
Thank Firefoxusa
Pauline C, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Firefoxusa, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea. As a valued customer, we appreciate your feedback and we truly apologize for all the misinformation that you received during your stay. Communication is the key to success and we clearly did not deliver this time. We are definitely going to be enhancing...

Zug, Switzerland
Reviewed 2 weeks ago via mobile

Great and quiet place with a spacious room. Excellent location with a great breakfast. Staff was very friendly and welcoming. Tube station very close nearby. Madison Square Garden just around the corner.

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Helpful?
Thank Cosmopolitan1985
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Cosmopolitan1985, Thank you very much for sharing your awesome review on Tripadvisor, it is very rewarding to earn 5 stars from you :-) I am glad to know that you enjoyed the quiet and spacious room while staying with us and our prime location met your expectations. When will we be seeing you again? We hope you would choose...

Bloomington, Indiana
Reviewed 2 weeks ago

Hotel is in a great location if you want to explore NYC -- two different subway stops within a block either way, and very walk-able to all midtown locations. Room was New York small, but nice. Bed remarkably comfortable. And breakfast provided - which surprised us in midtown New York at this amazing price. What stood out most was the...

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Helpful?
Thank Melanie P
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Melanie P, Hope all is well. Hi again :-) I hope you received the email I sent you yesterday. I am very happy to read your review on Tripadvisor and thank you for sharing your great stay experience with everyone! Trisha will be thrilled to read your review on Tripadvisor, I appreciate you taking the time to post the...

Natick, Massachusetts, United States
Reviewed 3 weeks ago via mobile

Great hotel in Chelsea that is pretty close to the Flatiron District with lots of great restaurants. During the daylight hours the streets outside this place were lined with beautiful plants of all kinds- even in the middle of January. I was happily surprised at how neat and clean the rooms were and the bed was very comfortable. They have...

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Helpful?
Thank JWC_54
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear JWC_54, I am very delighted to know that you enjoyed our clean and comfortable room, and the beautiful plants right outside of the hotel. It is very rewarding to earn 5 stars from you, thank you! My team and I look forward to your next stay with us. If there's anything you need, please do not hesitate to contact...

Vancouver
Reviewed 3 weeks ago

Stayed her for 4 nights in the last week of January. Booked directly via hotel. Pros -Close to two subway lines. Convenient location -Safe neighbourhood -Breakfast included (yogurt, cereal, fruit, egg, sausage patties, muffin, juice, coffee and make your own waffle) it's not the highest standard but when it's included with your stay, it's very good) Staff seems to be...

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Helpful?
2Thank Blythediva
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Blythediva, Thank you very much for taking the time to share such detailed review. I am glad that you enjoyed staying with us overall. I will review the areas that need improvement with the team, I apologize for the inconvenience Blythediva. I hope you would choose to stay with us again in the near future. My team and I...

Frankfurt, Germany
Reviewed 4 weeks ago

Recently stayed here for one night on business. Hotel is small, but clean. My room did have an odd, pungent chemical smell which I attributed to cleaning products (although it smelled uncomfortably close to very strong body odor). My room was otherwise clean with no issues. The hotel is reasonably quiet for New York - although I could hear people...

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Helpful?
Thank aliavoyage11
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear aliavoyage11, Thank you very much for taking the time to share your feedback with us. I am very happy to know that you liked our friendly staff and great location for walking around the city. I will review the breakfast selections and add more varieties of healthy items on top of the brand standard food choices. We appreciate you...

Reviewed 5 weeks ago

In October of 2016, a colleague and I had a business trip to NYC. Our first time there. We selected this hotel due to it's location in Manhattan. Yes, it was expensive, but not as expensive as some other hotels 'closer to the the action'. Our room had two double beds and full bath. The room itself was tiny that's...

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Helpful?
Thank Renedef
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Renedef, Thank you for sharing your feedback with us and considering our hotel for future trips to NYC. For being in the prime location in NYC, our guest rooms are not as big as the Fairfield Inn hotels out of the city. However, we do provide the warm and friendly service to every guest of ours. We want to...

Dallas, Texas
Reviewed 22 January 2017 via mobile

I spent Thurs-Sunday night there while visiting my daughter who is in NYC for work for about a month. Room was very small (it is NYC) but it was quiet, clean and comfortable, wifi worked well, and shower had lots of hot water. Rooftop terrace is nice. Staff was friendly and helpful. Breakfast room is small but I could always...

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Helpful?
Thank Dan C
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Dan C, Thank you very much for sharing your review with us. I am glad to know that you had an enjoyable stay with us from the quiet and clean room, hot shower, nice rooftop, friendly staff to the complimentary coffee and prime location of the hotel. When will you be coming back to us again? My team and...

Reviewed 12 January 2017 via mobile

We have booked this room in advance for New Year's Eve. Arriving at the hotel the gentleman who welcomed us was very nice giving us the hours of breakfast and the WiFi password. We have booked a room with a view,they gave us a room on the 7th floor,good location of the room,small for the criteria of the American size...

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Helpful?
1Thank tassos m
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear tassos m, First foremost, please allow me to extend my sincerest apologies to you for the inconvenience you had during the 12 nights stay with us. I greatly appreciate you taking the time to share your feedback which gives me the opportunity to address and fix the issues, thank you! I promise you that what you experienced are absolutely...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Region: United States > New York > New York City > Chelsea
Price Range: £127 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“-Taxi ride to LGA airport was $37 including toll (tips extra) -corner rooms smaller (picture of floor plan attached ).”
 of 5 bubbles Blythediva, 1 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles Kylie_louise_84, 5 Dec 2016 | Read review
“Can be pricey on weekends & near holidays.”
 of 5 bubbles CaptJason, 1 Dec 2016 | Read review
“See if you can get a high room with a view of the Empire State Building. The Marriott Elite floor is 18.”
 of 5 bubbles DCSVPE, 26 Nov 2016 | Read review
“Ask for the higher floors so you can get a better look at the Empire State Building”
 of 5 bubbles Lillibeth123, 12 Nov 2016 | Read review
5 of 5