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Fairfield Inn & Suites New York Manhattan/Chelsea

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743 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW via mobile

Excellent location for getting around. Double room was small, but very nice and clean. Breakfast was a nice start to the day, but get down early. Area is very quiet and close to subway, which is a big plus.

Helpful?
Thank Spencer E
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

A nice Fairfield Inn, conveniently located on 28th between Sixth & Seventh Aves. No restaurant/Bar but a good breakfast area that is included. Several local restaurants are within walking distance. Mustang Harry's is at the end of the block on 7th. Clean, consistent housekeeping. Free Wi-Fi throughout the building. Nice breakfast offerings or hot & cold items. The staff is... More 

Helpful?
Thank CaptJason
Washington DC, District of Columbia
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

I really like this hotel. With a complimentary breakfast and comfortable bed, it was a great place to stay for a couple of getaway nights in NYC. Since it was within walking distance of Penn Station I didn't have to pay for a taxi. Front desk staff is very friendly and welcoming. Some caution: I walked right past this place... More 

Helpful?
Thank DCSVPE
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; Thank you for the positive feedback on this review. it seems that you had a few issues on your entire stay. We apologize for that inconvenience. we hope that the Positive accommodations out weighed the negative issues. Please feel free to contact me directly at the property so that we are able to correct those issues that transpired during... More 

njblanks
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

Great location , friendly staff , decent breakfast . Rooms are small and bathroom is even tinier . The cleaning staff was mediocre . Must see - rooftop deck . Beautiful view of the Empire State Building and the old Met bldg

Helpful?
Thank njblanks
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello; I appreciate you taking the time to share your feedback with us. I am very happy to know that you were satisfied and enjoyed our guest services. Our hotel is situated in the prime location in NYC and in the center of the flower district and a Beautiful view of the Emire State Building, I am glad that our... More 

San Juan, Puerto Rico
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago

The beds were perfect to get a much needed rest, the staff was amazingly helpful, this was close to everything we needed. The view was amazing, everything was just perfect, I couldn't find one thing wrong with this hotel except I had to wait an entire minute or two for the elevator, but that is the only "bad" thing I... More 

Helpful?
Thank Tristalia
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Tristalia; Thank you for your positive feedback and for staying with us at the Fairfield Inn Manhattan Chelsea. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. It always good to hear and see reviews from a satisfied guest. We hope that... More 

Allentown, Pennsylvania
1 review
Reviewed 3 weeks ago

I enjoyed every minute of my stay at this hotel. We asked for early check in and when we arrived, I was very happy that in fact the roon was ready, The room was clean and perfect for a NYC hotel.Our room (4th Floor) had a perfect view of the Empire State Building. Close to Penn Station and Madison Square... More 

Helpful?
Thank Lillibeth123
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Good day Lillibeth123; Thank you for your positive feedback, Our goal is for you to have a comfortable and relaxing stay. We are happy that we were able to accommodate you with your early arrival request. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding... More 

San Francisco, California
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 weeks ago

I really enjoyed my (quick) stay at the Fairfield Inn & Suites. It was a short walk from Penn Station and conveniently located in Chelsea. The staff was friendly and my room was immaculate upon check-in. I was able to get a good night's sleep and look forward to staying here again.

Helpful?
Thank Lindsay D
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Lindsay D; Thank you for your positive feedback our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. Once again, I would like to thank you again for choosing the Fairfield... More 

Birmingham, Alabama
1 review
Reviewed 3 weeks ago via mobile

I have stayed here 14 times in last 3 years when we visit our son who lives in Chelsea. Rooms are always clean and they do a great job trying to accommodate early arrivals. Breakfast is good. It is within walking distance to many of the popular tourist sites and restaurants. We do not even consider staying anywhere else. City... More 

Helpful?
Thank Gorebels99
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Thank you for your loyalty in staying with us here at the Fairfield Inn Manhattan Chelsea we will continue to do our best for you and your family when coming to visit NYC and your son. Please continue to contact us directly so that we are able to accommodate you in which ever way needed during your stay. Once again,... More 

Rochester, New York
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

I've had all types of hotel stays in Manhattan from very good to very bad and you typically get what you pay for. This Fairfield location was outside the norm. The rooms were a good size for NY, and I was impressed that they were well appointed and looked like they were new. Breakfast was great and it was a... More 

Helpful?
Thank Ian D
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Ian; I would first like to thank you for your positive feedback about our hotel. We are happy to hear that the room space were accommodating for you especially in NYC. Our staff strives to promote their promises of delivering a rom that is clean, fresh , and reflects Marriott standards. this is the Service that we always like... More 

Pembroke Pines, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

We stayed at the Fairfield Inn & Suites for a night while in the city and it was a wonderful experience! The staff was very friendly, especially the guard and woman at the front desk. They have complimentary breakfast where you can make your own waffles and it had the basics (eggs, bacon, bananas, yogurt, cereal, waffles) plus 24/7 Starbucks... More 

Helpful?
Thank Marianne V
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Good day Marianne; Thank you for your positive feedback our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to provide you with service so memorable. We are happy you... More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Region: United States > New York > New York City > Chelsea
Price Range: £114 - £392 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
18 questions
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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can be pricey on weekends & near holidays.”
 of 5 bubbles CaptJason, 1 Dec 2016 | Read review
“See if you can get a high room with a view of the Empire State Building. The Marriott Elite floor is 18.”
 of 5 bubbles DCSVPE, 26 Nov 2016 | Read review
“Ask for the higher floors so you can get a better look at the Empire State Building”
 of 5 bubbles Lillibeth123, 12 Nov 2016 | Read review
“All seemed good”
 of 5 bubbles 68brucef, 6 Nov 2016 | Read review
“Rear rooms on 27th Street side are quietest.”
 of 5 bubbles lwesleymoore, 20 Oct 2016 | Read review
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