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Hotel Pennsylvania

Traveller (3446)
Room & Suite (1563)
  • Excellent7%
  • Very good16%
  • Average27%
  • Poor16%
  • Terrible34%
3 days ago
“A bed to sleep in at the end of the day, but nothing special.”
3 days ago
“excellent location staff very friendly just ok hotel”
Air Conditioning
Non-Smoking Rooms
Wheelchair access
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,775)
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1 - 5 of 2,748 reviews
Reviewed yesterday

Stay away. Original room had paint peeling off the walls. Joseph at front desk was horribly rude and didn't want to upgrade us. The room was in shambles yet he didn't care. Only thing he said was upgrade will cost $28. I pointed my phone...More

Thank rm3chris
Hotel's Favourite
Reviewed 23 May 2017

I go to New York for a week every year to attend New York Comic Con (yes I am a nerd) and the last two years I have stayed here and will be again this year. The location is perfect for NYC and especially if...More

30  Thank James F
Response from Alfredo I, Front Office Manager at Hotel PennsylvaniaResponded 30 May 2017

Thank you so much for taking the time to share your experience with us. I am delighted to know that you enjoyed your stay at the New York Hotel Pennsylvania. We look forward to your next visit. Thank you for your business.

Reviewed yesterday

First time I stayed there I had to line up for 2 hours in the lobby at midnight even though I had already paid. Only one person behind the reception desk and half of Russia ahead of me. Second and last time plaster falling from...More

1  Thank DetectiveGorby
Reviewed 2 days ago via mobile

I arrived in New York from South Africa for a twelve day trip, but I was informed before I came by our partner organization which was organizing the accommodation arrangements that Hilton on 42nd which is where I was to satay upon arrival only had...More

1  Thank iseyintando
Reviewed 3 days ago

this place is horrible. other than being great location in herald square its old and gross and run down and down right creepy. its beyond over priced. spent over 300 for one night with my kids. towels felt like sand paper. gross old brown carpets...More

5  Thank hamletfamily3
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Top amenities
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Price range
US$123 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Price range
US$123 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (3446)
Room & Suite (1563)
Dining (17)
Pool & Beach (1)
Amenities (43)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
Questions & Answers
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julie m
6 March 2018|
AnswerShow all 7 answers
Response from Dorcas A | Reviewed this property |
I think you get a partial refund when you cancel your booking. Concerning the taxes I am not sure about that but I think part of it should also be refunded
15 February 2018|
AnswerShow all 3 answers
Response from StevieBee48 |
Really is a place to avoid, unless it is considered beneficial to have a supply of cannabis under your bed as part of room service?
June M
7 February 2018|
AnswerShow all 10 answers
Response from Dan M | Reviewed this property |
My understanding is that SOME rooms have been renovated/updated. You have to request an updated room, apparently. I don't know what the price differential is for an updated room.
Room Tips
"Don't stay there"
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"all the rooms are probably as gross as 411 was"
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"speak with the recepionist"
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"Request a room on the opposite side of Madison Sq. Garden if you want more peace and quiet."
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