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Hotel Pennsylvania

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Traveller (3732)
Room & Suite (1655)
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Overview
  • Excellent6%
  • Very good15%
  • Average26%
  • Poor16%
  • Terrible37%
yesterday
“Good location, the only thing good about it...”
yesterday
“Beautifully located, appallingly maintained”
AMENITIES
Wifi
Air Conditioning
Non-Smoking Rooms
Suites
Bar/Lounge
Concierge
Wheelchair access
2 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,193)
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1 - 5 of 2,971 reviews
Reviewed yesterday via mobile

We stayed for three nights. When you arrive the lobby is very busy. Check in took nearly an hour. Went to our room on the 16th floor. Filthy carpets dirty windiemws stains bathtub. We asked for a better room and for a slightly better room...More

Thank Catherine M
Reviewed yesterday via mobile

Worst Hotel I have been to in the last 30 years. Dirty, terrible bathroom, stupid check in and Continental breakfast arrangements creating lenghty waits. Never again!!!! Location is great that is it, period.

2  Thank Andrew W
Reviewed yesterday

Cost me over $500 for just 2 nights...Maybe its due to the size of the hotel, but it took us over an hour to check in and to check out. Getting extra pillows took them 2 hours. Our toilet sprayed water directly at you when...More

Thank Kayla P
Reviewed yesterday

Just simply, no. Ignore the place. Don't worry about the location as it is the ONLY thing going for this place. Seriously, book anywhere else. Anywhere. Booked an upgraded Penn 5000 room. 1st room was like a broom cupboard, carpets ripped up, filthy, broken bath,...More

1  Thank SharmSheikh
Reviewed yesterday

This hotel is right in the heart of Manhattan in an unbeatable location ... but is run down and in desperate need of renovation and significantly improved customer service. It took for ever to check in and the room was not just small but also...More

Thank Graham W
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About
Amenities
Top amenities
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$142 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$142 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (3732)
Room & Suite (1655)
Dining (20)
Pool & Beach (1)
Amenities (43)
Business Centre & Event Rooms (15)
Family and Play Areas (3)
Nearby
Chelsea
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
...More
Questions & Answers
Ask a question
Ita M
4 April 2018|
AnswerShow all 12 answers
Response from Dorcas A | Reviewed this property |
The bathrooms are outdated so they appear dirty and sometimes not appealing. They’re cleaned regular but for extra health care you can bring a bleach. Health is wealth 👌
0
Votes
Judycrook
27 March 2018|
AnswerShow all 7 answers
Response from Dorcas A | Reviewed this property |
Yes they do
0
Votes
julie m
6 March 2018|
AnswerShow all 11 answers
Response from Dorcas A | Reviewed this property |
I think you get a partial refund when you cancel your booking. Concerning the taxes I am not sure about that but I think part of it should also be refunded
1
Vote
Room Tips
"do not book this property"
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"DO.NOT.BOOK. Under no circumstances. Ever."
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"Book somewhere else."
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"Stay somewhere else!"
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