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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
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3,552 Reviews from our TripAdvisor Community

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Showing 1,646: English reviews
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Edinburgh, United Kingdom
Reviewed 2 days ago NEWvia mobile

This wasn't our first visit to NYC in fact we have visited many times and have fallen in love with this wonderful city. Booked as part of a holiday package, which I never normally do, and won't make this mistake again. I pride myself on giving very honest reviews, so here goes.. this hotel, unfortunately has too many faults to...

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Helpful?
3Thank louisegough5936
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Louise, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Please be advised that management will be discussing your review with the appropriate team members and taking action. Again, we welcome your feedback and are very sorry for all inconveniences you experienced. Thank...

Poughquag, New York
Reviewed 2 days ago NEW

I booked a Penn 5000 room. Check in had a huge line. When we got to the front and I paid extra for early check in I was not given a Penn 5000 room. We didn't realize this until we got to the room and found out how disgusting it was. There was a tiny closet and no dresser and...

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Helpful?
1Thank cd0g3
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear cd0g3, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Please be advised that management will be discussing your review with the appropriate team members and taking action. Again, we welcome your feedback and are very sorry for all inconveniences you experienced. Thank...

Paris, France
Reviewed 2 days ago NEW

Location is outstanding so it was a shame to discover that the relatively attracgtive price for accommodation had a lot of hidden extras! Given the target audience for this hotel, I'm pretty sure the wifi policy will discourage most - woud have discouraged us too had we bothered to ask in advance. Not as it the hotel is averse to...

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Helpful?
2Thank peterwilliams265
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Peter, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. Please be advised that management will be discussing your review with the appropriate team members and taking action. Again, we welcome your feedback and are very sorry for all inconveniences you experienced. Thank...

Denver, Colorado
Reviewed 4 days ago NEWvia mobile

Writing on behalf of my husband, who was in NY on business 2/14-2/16/17. Mold, broken and dirty tile, chipped paint... this room was absolutely disgusting and should not be an option for anyone. Nothing like the room photographed for the website. He was moved to a different room after the first night. No refund given and the front desk agent...

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Helpful?
2Thank reginad2222015
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear reginad2222015, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for any issues you experienced during your stay. Please be advised that our housekeeping managers and general manager are addressing your concerns with our team and making sure the issue is resolved. Again, we welcome your feedback and apologize for the...

Reviewed 4 days ago NEWvia mobile

As part of a multi centre break, my sister and I arrived in New York and found our way to the Pennsylvania. We'd checked TripAdvisor beforehand and I have to admit, we were a little nervous due to the very...negative reviews from the majority of people. Regardless, we decided to keep an open mind and see how things were when...

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Helpful?
2Thank Matthew F
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Matthew, Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for any issues you experienced during your stay. Please be advised that our housekeeping managers and general manager are addressing your concerns with our team and making sure the issue is resolved. Again, we welcome your feedback and apologize for the...

Reviewed 5 days ago NEWvia mobile

I like the stay in the hotel. The hoyel was neat and clean, they also served me as if i was there regular customer in there hotel. The room has all the facilities, which made my stay more memorable in there hotel.

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Helpful?
Thank Tanuj K
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Tanuj, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay. Please come stay with us again soon! We now have newly renovated Penn5000 rooms. Book directly on our website to receive the absolute lowest rates for guests who have provided feedback. We hope that you will stay with us on...

Culpeper
Reviewed 5 days ago NEWvia mobile

I have to give reservation supervisor - "Cody" a 5 star. My husband and I are as we speak traveling by charter bus from VA to New York. We were scheduled to stay at the hotel and were horrified as we started reading the reviews. To make matters worse we read how the entire hotel has dogs running around everywhere...

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Helpful?
Thank Faith G
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Faith, Thank you for sharing your positive feedback with us! Please come stay with us again soon! We now have newly renovated Penn5000 rooms. Book directly on our website to receive the absolute lowest rates for guests who have provided feedback. We hope that you will stay with us on a future visit to New York City. Again, we...

Porum, Oklahoma
Reviewed 5 days ago NEW

This is a historic hotel with a terrific location across from Madison Square Garden and Penn Station. Within walking distance of many points of interest. We arrived at about 1:00 on the afternoon of our reservation (a Thursday) and checked in right away. Only took about 5 minutes. But later in the afternoon I could see that the lobby was...

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Helpful?
Thank Kathy5253
Peter G, Front Office Manager at Hotel Pennsylvania New York, responded to this review

Dear Kathy, Thank you for sharing your positive feedback with us! We are so happy that you enjoyed your stay, especially the location of our hotel. We do want to ensure that our guests are satisfied and also receive the best possible rate. We hope that you will stay with us on a future visit to New York City. Please...

Conestoga, Pennsylvania
Reviewed 5 days ago NEW

check in pretty quick , polite , first impression very nice lobby as soon as we left to the elevator and got out on our floor , you could see that its a very old hotel got into our room, and was shocked. big room, 4 old single bed with mattress that needed to be replaced 30 years ago, you...

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Helpful?
Thank ofer352017
Leicester, United Kingdom
Reviewed 5 days ago NEW

Hotel lobby busy but functional the rooms and coriridors however were dirty, carpet looked in need of a clean, the skirting boards had little paint on them it had peeled off, I did not want to return to my room. The bath had enamel missing from it in fact the whole room looked old and grimy. Members of our group...

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Helpful?
Thank geek57

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: £87 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia and Travelocity so you can book your Hotel Pennsylvania New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pennsylvania New York staff and other travellers.
327 questions
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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for a Penn 5000, these are the updated rooms”
 of 5 bubbles Kathy5253, 17 Feb 2017 | Read review
“Go for the renovated rooms I suppose. They were depressing but clean. God knows what the "classic" rooms looked like.”
 of 5 bubbles lderochi, 15 Feb 2017 | Read review
“ask for street view, otherwise all the rooms look out into alleyways. you'll probably pay more though.”
 of 5 bubbles puffkitty, 14 Feb 2017 | Read review
“Basic hotel for the budget traveler.”
 of 5 bubbles X8158FOmarks, 13 Feb 2017 | Read review
“Select another hotel.”
 of 5 bubbles V2829RRdavids, 13 Feb 2017 | Read review
5 of 5