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W New York - Union Square

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Traveller (266)
Room & Suite (224)
Dining (25)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“mega room”(25 reviews)
“front desk”(230 reviews)
“bliss products”(36 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,566)
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723
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Show reviews that mention
All reviewsmega roomfront deskbliss productsgreat locationnew yorkwhole foodsby nyc standardsan upgradegreat roomgreenwich villagelower manhattancorner roomhigh floordecent sizeupon checknyc hotelsubway station
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1 - 5 of 1,471 reviews
Reviewed yesterday

The rooms are a bit dated and there was an odor that filled the room. We asked the staff about the smell and were told it was their signature scent. I have stayed at many other W hotels, and they didn't smell like lemon Pledge.

Thank M V
Hotel's Favourite
Reviewed 27 April 2018

We travel to NYC on average 3 to 4 times per year and we keep coming back to the W Union Square. First, the location is amazing. Just in front of Union Square with extensive subway access. You can walk practically anywhere: Empire State building,...More

Thank canning2018
Response from TeamMarriott, Manager at W New York - Union SquareResponded 8 May 2018

Hello canning2018, Thanks for the fantastic review and for pointing out all the details that amplified your stay at W New York-Union Square. We appreciate you mentioning our convenient location and excellent service. We can't wait to welcome you back! Kevin Ballo Director of Operations

Reviewed 5 days ago

We chose this hotel because we were looking for a place to stay near the Peloton studio and Dylan's Candy Bar. This hotel was in a central location near both places. The room we had was a little on the small, but the beautiful city...More

Thank staciamiele
Reviewed 1 week ago

We had a great time last weekend. We were celebrating my daughter's 21st birthday and stayed here. Fabulous attention to detail, warm and friendly reception, prompt service etc.. I can't recommend this hotel enough!

Thank W P
Reviewed 3 weeks ago

I stayed at this W on points. The person who checked me in was just flat out rude and impersonal. No information given no questions asked. We checked in at 5pm. The woman who checked me out was not rude but definately not personal. I...More

2  Thank stxnstns
Response from TeamMarriott, Manager at W New York - Union SquareResponded 3 weeks ago

Hello stxnstns, Thank you for your nice feedback about W New York-Union Square. We are glad to know you liked our convenient location and had a comfortable time in your well-appointed room. Also, your feedback is of utmost value, and we will use it as...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$293 - US$730 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#152 Business Hotel in New York City
#154 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$293 - US$730 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#152 Business Hotel in New York City
#154 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (266)
Room & Suite (224)
Dining (25)
Amenities (49)
Business Centre & Event Rooms (3)
Questions & Answers
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amurudker
23 December 2016|
AnswerShow all 5 answers
Response from gitoni1 | Reviewed this property |
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
1
Vote
Juliet D
30 May 2016|
AnswerShow all 8 answers
Response from RS1118 | Reviewed this property |
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there. If you want to get there quick, honestly, avoid cabs. Try the... More
0
Votes
Juliet D
30 May 2016|
AnswerShow all 3 answers
Response from vesnaileto | Reviewed this property |
Pleasant half an hour walk; about 15 mins by subway or about same 10-15 mins by cab (due traffic and lights)
0
Votes
Room Tips
"The Corner Suite was very cool."
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"Aske for a high floor"
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"stay away from construction as they are building a shopping area next door."
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"Away form the street and elevators"
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