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The Ritz-Carlton New York, Battery Park

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1,824 Reviews from our TripAdvisor Community

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Showing 1,640: English reviews
Austin, United States
Reviewed yesterday NEW

It was very disappointing, the staff seemed bothered by questions the beds are uncomfortable and the rooms were noisy. It was not what I would expect from a Ritz Carlton Hotel . Have stayed at several , nothing quite like this.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank junecR3666BG
virginia
Reviewed 2 days ago NEW

we stayed in this hotel early January and were delighted to have a room with the view of the Statue of Liberty. The room was spacious and furniture attractive. Great bathroom. We had a fine dinner in the restaurant and great breakfast. my only problem was the room not having a coffee pot. They advised us you could nave a...

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Helpful?
Thank hamptonroads
Russia
Reviewed 5 days ago NEW

Since my last stay at Ritz-Carlton Battery Park have been a little more than a year, since August 2015, you could find my previous review of my last stay, it was excellent. But this time was a nightmare. I have booked my stay prior a month, in advance. A family of four, two adults and two children, 9 and 15,...

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Helpful?
Thank Dmitry P
Greg M, General Manager at The Ritz-Carlton New York, Battery Park, responded to this review

Thank your for taking the time to share your experience with our TripAdvisor readers and us. I am so sorry to hear of the inconveniences you experienced during your recent visit to our Hotel. I completely understand how disappointed you were for not receiving the room you expected with double beds, unfortunately the Hotel was extremely busy and we did...

Lake Mary, United States
Reviewed 6 days ago NEW

Excellent stay at the Ritz Carlton battery Park. My family and I were in New York after the holidays to enjoy some time together. The management and staff of the Ritz Carlton Battery Park made this an incredible time for us. The rooms, The restaurant, and the service were exceptional. Thank you for making this the most enjoyable time.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jonathanmM7285BV
Hornell, New York
Reviewed 1 week ago

We stayed at the Ritz for a 24 hour stopover in NYC. We were very impressed with the overall hotel and the location. It was certainly a lot quieter than the midtown hotels we have stayed at in the past. The front desk staff was super friendly. We also were impressed by the room service and the breakfast at the...

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Helpful?
Thank apple1293
Albuquerque, New Mexico
Reviewed 1 week ago

The Ritz-Carlton New York, Battery Park has a wonderful location with beautiful views of the Statue of Liberty and the Hudson River. All major lower Manhattan sites, like the 9/11 memorial, are within walking distance.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank susanhZ1242RU
New York City, New York
Reviewed 1 week ago

I just wanted to take a moment to tell everyone about my experience at The Ritz Carlton in Battery Park! My husband and I stayed at the Ritz for pleasure on 1/5/17. I also had a photo shoot during my stay in our suite. When I arrived the room was not exactly what I needed for my photo shoot and...

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1Thank melindaomalley
Somers Point
Reviewed 1 week ago

The whole experience at the Ritz Battery Park was amazing Megan at the front desk was friendly and extremely helpful was taking care of us Both Manny and Kevin at the bar were extremely personable and helpful giving us suggestions on where to eat and how to get there as well as providing excellent service the food was delicious and...

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Helpful?
Thank Triess1
Colchester, United States
Reviewed 1 week ago

This hotel is fabulous. I have never been disappointed from this Brand. The hotel offers a great experience and the staff is wonderful. The rooms are clean and gorgeous. They offer a special touch for special occasions. Brought up cupcakes at turn down service for a celebratory birthday. Very nice touch. I have been here for family events as well...

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Thank O2667UTkellym
Marlboro, United States
Reviewed 1 week ago

Always enjoy staying at the Ritz. The service, food, view from the rooms (facing the Statue of Liberty) is always perfect!!! The Club Level is great! We enjoy staying here because it is the quiet side of the city and it is very relaxing. You can walk to the mall and also take the ride to the top of the...

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Helpful?
Thank michaelfD8187QE

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Look out across the waterfront as Lady Liberty stands proudly over symbolic Ellis Island. Sweeping views command your attention at every turn. American history surrounds you as the Smithsonian Museum of the American Indian and other impressive tributes are just steps away. As the only five star waterfront hotel in Manhattan, The Ritz-Carlton New York, Battery Park immerses its guests in all the luxury and cultural heritage of this bustling city. ... more   less 

Additional Information about The Ritz-Carlton New York, Battery Park

Address: 2 West St, New York City, NY 10004-1074
Region: United States > New York > New York City > Financial District , Manhattan
Price Range: £264 - £517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Battery Park 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Ritz-Carlton Battery Park Hotel New York City
Ritz New York City
Ritz-Carlton New York City
New York City Ritz-Carlton
Hotel Style:
#16 Spa Hotel in New York City
#59 Luxury Hotel in New York City
#70 Family Hotel in New York City
#72 Romantic Hotel in New York City
#74 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Battery Park staff and other travellers.
16 questions
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Lausanne, Switzerland

Hi all,

I'm a bit up in the air here as to the Battery Park Ritz and figured I might ask a few questions & share a few thoughts.

2 adults, 2 children (3&7) booked into a 1 bedroom liberty view club level suite

I'm a bit worried as to transport times & distance. Out of 5 days in NY I can't imagine we'll be in the Battery park area more than 1 or 2. Cost isn't really an issue compared to a 30 minute trip with a tired & cranky 3 yo. Any young families out there that have tried it out?

How good are the Statue of Liberty views? In some photos they look pretty decent while in others lady liberty looks like an ant out on the horizon. Honestly, the view is the main reason I'd take the Battery Park property over Central Park. We just got back from the Ritz Tokyo & had a wonderful city view from a 53rd floor corner suite. Even if I could find a hotel in NY that commanded such views, I would like to have my daughters remember NY a bit differently (one view overlooking a city is pretty much the same as another to young children right?).

Are there really no coffee machines in the rooms? I can't remember the last time I stayed at a hotel without an in-room Nespresso or Lavassa machine & this includes smaller 4* boutique hotels. A bit minimalistic for a high end luxury 5* isn't it?

Any truth to a lack of bathroom amenities? I expect 4*s (and lower 5*s) to stock tooth brushes/razors/sewing kits, etc. on property but properties such as the Ritz should have such things in-room & replenish them when used.

How is this property with kids? What in-room amenities were given for the kids (crayons/colouring books/children's soaps/children's toothbrushes/stuffed ritz lion/etc.)?

Better yet... What were the adult 'welcome amenities" (i.e. welcome card & chocolates)?

Thanks in advance.

over a year ago

See all questions (16)

Questions? Get answers from The Ritz-Carlton New York, Battery Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of the statue of liberty”
 of 5 bubbles hamptonroads, 15 Jan 2017 | Read review
“Do not even go. If you do, make sure you will get Statue of Liberty view room.”
 of 5 bubbles DmitryVP, 12 Jan 2017 | Read review
“Facing the water”
 of 5 bubbles beachpeach75, 7 Jan 2017 | Read review
“Get a good view”
 of 5 bubbles W8277IUjamesl, 28 Dec 2016 | Read review
“View to the statue of Liberty is a great bonus”
 of 5 bubbles juhaybelen, 27 Dec 2016 | Read review
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