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Hotel Chandler

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Hotel Chandler
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3,166 Reviews from our TripAdvisor Community

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Singapore
Reviewed 2 days ago NEW

The service was impeccable. Every staff was friendly and helpful. Also, we booked 7 accommodations on our honeymoon, where we had a special request for a specific item to be placed on our bed when we arrived. Hotel Chandler was the only one who fulfilled the request, even though they had one of the tougher items. We were very extremely...

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Helpful?
Thank magick3029
Monza, Italy
Reviewed 3 days ago NEW

All perfect in the small luxury hotel situated in the central part of Manhattan (close to Empire State Building). Stuff very friendly and useful. Rooms at the level you would expect of the hotel of that rate and price.

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Thank Slobodan Z
Baltimore, Maryland
Reviewed 3 days ago NEW

My daughter and I used this hotel to do some fun things for 3 days while in NYC. It was so convenient to Penn Station, easy walking distance to a variety of neighborhoods near Union Square as well as further uptown. At night there was no noise from others and the staff was very courteous. It had everything we wanted...

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Thank GrammaTheGuide
Trenton
Reviewed 3 days ago NEW

Hotel Chandler was lovely and clean. It had a historical charm, while still offering all the modern amenities. The beds were comfortable. The bathroom was spotless. The front desk staff was cheerful and helpful. We had a very relaxing and comfortable stay.

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Helpful?
Thank erink715
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear erink715, Thank you so much for your kind words. It is great to hear such a positive feedback. We work very hard at Hotel Chandler to make sure that our guests come back. We look forward to your next stay. Sincerely, Gilles Rebmann General Manager

Denver
Reviewed 3 days ago NEW

We found a gem in NYC. It is Hotel Chandler. Perfect location, size of room and price. And they went out of their way to put my family all on the same floor! Had a handwritten note with chocolates for the Birthday person in our family. Very Thoughtful!!

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Thank 605deanam
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear 605deanam, Thank you so much for your amazing review. First of all, Happy Belated Birthday! It brings me immense pleasure to hear that you enjoyed your stay with us and that our staff made a great impression on you. You are the reason we work very hard at Hotel Chandler and we try our best to pay attention to...

Reviewed 4 days ago NEW

Came to town to meet up with some friends to celebrate their anniversary. Booked the trip through Expedia. Everything was great. Loved the location of the Chandler. The staff were welcoming and the room was perfect!

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Helpful?
Thank Teri G
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Teri G, Thank you so much for your review. I'm happy that your stay with us went so well. We pride ourselves on having great team members that are ready to greet all of our guests with a welcoming smile. We look forward to welcoming you back in the future. Sincerely, Gilles Rebmann General Manager

Belper, United Kingdom
Reviewed 4 days ago NEW

For our 10th Wedding anniversary we decided to visit New York, flights were booked so just the accommodation to sort, after weeks of looking for suitable hotel we settled for the Hotel Chandler. After a busy transfer, which didn’t get us to the door we walked from 35th & 6th Avenue to the Hotel Chandler on 31st & Maddison Avenue...

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Helpful?
Thank CaptainUtd
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear CaptainUtd, Thank you so much for your review. I am so happy that you truly enjoyed your stay and that the staff made an impression from the moment you walked up to our door. I'm happy to hear that our team was able to provide you with great service, from our Front Desk staff to our Housekeeping team. I...

New York
Reviewed 4 days ago NEW

The staff at Hotel Chandler were all very helpful and accommodating. We stayed in a king size bed which was very comfortable. Every restaurant recommendation made by either the front desk or the doormen were all excellent!!

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Helpful?
Thank Stuart B
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Stuart B, Thank you so much for your review. I am so happy that you truly enjoyed your stay and that the staff made an impression. We sincerely look forward to welcoming you back again. Sincerely, Gilles Rebmann General Manager

Glasgow, United Kingdom
Reviewed 5 days ago NEW

Hotel Chandler is just off Fifth Avenue so perfect for getting about and so near many of the iconic attractions in NY - Empire State Building, Times Square etc., very friendly and helpful staff, good room, albeit on the small side, and excellent tea, coffee, water station in the foyer with plenty of comfortable seating to relax.

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Helpful?
Thank Anne F
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Anne F, Thank you so much for your review. We pride ourselves on being centrally located to all that the City has to offer. I'm happy to hear that our team provided you with such great service. As for the size of your room please speak with our Front Desk team and they would be able to provide other...

Reviewed 6 days ago NEW

Pos: very central, reception desk very friendly and quick responsive. Rooms are very small, but renewed and clean. 2blocks from metro, 1 block from Empire State. Cons: we booked for 3 people (couple and 3y) and they offered us a baby crib (babies used to stay on baby cribs til 1 I guess) that did´t fit my boy (of course..)...

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Helpful?
Thank Marceladu
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Marceladu Thank you for taking the time to provide you review. I am glad that our team and location made a positive impression to you. However, I am sorry to see that you and your family were not accommodated during your stay. Feel free to contact us directly in order to help us locate your reservation and see what...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown
Price Range: £140 - £429 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda, Priceline and Jetsetter so you can book your Hotel Chandler reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#98 Luxury Hotel in New York City
#103 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
16 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet room, staff are very helpful”
 of 5 bubbles 959leed, 15 Feb 2017 | Read review
“higher floor with a view”
 of 5 bubbles swb3160, 8 Feb 2017 | Read review
“Rooms on inside courtyard for quiet. Construction next door, so outside rooms actually give guests earplugs to off-set the noise.”
 of 5 bubbles 649maryannl, 24 Jan 2017 | Read review
“south side (facing 30th street) had construction noise.”
 of 5 bubbles dktenor, 4 Jan 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles 236dalep, 27 Dec 2016 | Read review
5 of 5