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W New York - Times Square

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Traveller (1745)
Room & Suite (837)
Dining (62)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“blue fin”(144 reviews)
“times square”(1,649 reviews)
“cool corner room”(64 reviews)
AMENITIES
Free Internet
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from W New York - Times Square
Special Offer: Book Early and Save
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Offers from W New York - Times Square
Special Offer: Book Early and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,501)
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1,636
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532
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2,131 - 2,135 of 3,733 reviews
Reviewed 19 May 2013

We went for our anniversary. The toiletries were great, and the room was very stylish. The bathroom situation was a little weird, I admit, and I had to look a little askance at the poor parents traveling with kids. At least they can tell if...More

1  Thank juicy318
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 22 May 2013

Hi Glad you enjoyed our location and electic design. We understand that our voyer showers are not for every one and provide a privacy shade if requested. Also in rooms with tow double beds the bathrooms are tinted for greater privacy. Thank you The W...More

Reviewed 17 May 2013

Having read mixed reviews on here before departing for the big apple, we weren't sure what we were going to. Within 30 minutes of being at the W you could not wipe the smile off my fiancée (now wife :-)) and I's faces. We were...More

1  Thank oggyscutt
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 19 May 2013

Thank you for your great review! It's wonderful to hear that our talent took the extra step to make your already very special occasion a more memorable. We truly appreciated that you took the time to give us your feedback and we look forward to...More

Reviewed 16 May 2013 via mobile

While the location of the W is superb the service isn't. Firstly we had to take our own cases to room...no one attempted to help. We were told internet access was free and on check out they tried to charge us $100 + ....The one...More

1  Thank travelledaround26
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 21 May 2013

Hello and thank you for your honest and balanced feedback in regards to our property. Rest assured our management team has personally reviewed your comments with our Talent as we truly appreciate your candor. Also, while we do not have coffee makers pre-set in the...More

Reviewed 15 May 2013

As a regular visitor and former resident of Manhattan, I usually try to avoid the tourist insanity of Times Square at all cost. For various reasons, work decided to put me up at the W Times Square rather than the one down in Union Square....More

Thank Robert B
Response from WGuestServicesTeam, Manager at W New York - Times SquareResponded 22 May 2014

Hello Robert. Thanks so much for sharing your honest feedback. Please be in touch if you decide to stay at our location again and I'll be happy to oversee your reservation. Until then, enjoy Union Square! kristin.collura@whotels.com

Reviewed 15 May 2013

Showed up late in evening. Waited 15 minutes to check-in, because only 1 receptionist. 3 valets doing nothing, but only 1 receptionist to check-in guests. Reception also happy to chat with folks as they check in, about whatever they please -- even if there is...More

1  Thank tobywonder
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 21 May 2013

Hello and thank you for your candor in regards to our property. Rest assured our management team has personally reviewed your comments as we truly appreciate all feedback. Rest assured these matters have since been addressed and should you return in the future, we would...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$330 - US$625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#190 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$330 - US$625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#190 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1745)
Room & Suite (837)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from Steven A | Reviewed this property |
As you know pricing changes frequently based upon several factors, largely due to demand, which is driven by events taking place at any given time. My recommendation is to always call the hotel directly, not the reservation... More
1
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from IAN J | Reviewed this property |
10 mins
0
Votes
ambereliseerinn
2 April 2018|
AnswerShow all 4 answers
Response from Les317 | Reviewed this property |
No swimming pool but we were out most of the time and the weather does not permit.
0
Votes
Room Tips
"SPG member - ask for high floor"
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"do not go find somewhere else"
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"Rooms facing Times Square and louder."
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"Ib a different hotel"
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