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Metro-Home Sutton Place

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20 Reviews from our TripAdvisor Community

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Showing 19: English reviews
New York City, New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2010

First of all, Metro-Home, like many other illegal "hotels" in New York, only lease their apartments, they do not own them. We are the subtenants. These "hotels" say on the record that they only rent for 30 days minimum, but, off the record, they also rent by the day. They claim to be apartment rental companies, but they charge hotel... More 

5 Thank CMilne
Level Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 9 February 2009

We were taking our 3 kids to NYC for their first trip to the Big Bagel as the first leg of our US summer vacation. We had 8 nights in town and hoped an apartment rental would allow them a sense of being part-time New Yorkers while avoiding the claustrophobia of hotel rooms - and not being required to eat... More 


Travellers are raving about these New York City hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2008

The was the worst apartment/hotel I have ever stayed in. The first day we had a late check in, the apartment was dusty, the internet never did work and we froze to death because the heat was turned off while a window was left open unbeknownst to us. I contacted the property manager and I was treated in a very... More 

3 Thank candy359
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2007

The pros: - Very good location - Reasonably clean - Very spacious one bedroom (room 3F) The cons: - Check-in took an hour. We arrived at 9pm. I showed my confirmation sheet and confirmation email. Didn't matter. The doorman wasn't informed by Metro-Home that we were coming, so he wouldn't give us our room. Metro-Home's phone number is just an... More 

1 Thank miscsl
It's a state of mind.
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 August 2007

First of all, it is important to understand that this is not a traditional hotel. It is not even a "homestay" hotel. Metro-Home owns a few apartments randomly scattered throughout this Midtown-East apartment building. You are getting a furnished apartment -- no maid service, no room service. It's an apartment, not a hotel room, so don't expect hotel-level service. As... More 

2 Thank poldyblooom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 March 2007

I arrived here after a flight from Toronto. I stayed here from Feb 12 - Feb 16 in a studio suite. I found an excellent deal online only to find out on arrival that they were doing contruction during the day. (Probably why there was such a good discount). Like past reviews I agree that the doormen were unfriendly and... More 

1 Thank cherishee
Concord, New Hampshire
Level Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 31 January 2007

Excellent East Side location with good restaurants and shops nearby. The building is in repair, the 'doorman' are just watchmen, most with no uniform and hardly a greeting as they are watching TV 24/7. The studio apartment (4B) needs new venetian blinds, better insulation from noise and extremely drafty windows. Kitchen had odd numbers of knives, forks, glasses and mismatched... More 

1 Thank cckone
Mumbai, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 November 2006

I was looking for an apartmnet hotel in new york since the rooms in hotel are supposed to be small. so booked this place on the net. The price is good, $225++ for a studio apartment. When we arrived, the lobby looked shabby, the doorman didn't even come to the door, was watching TV and gave us our apartment keys... More 

Thank sthaks
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 November 2006

A great bargain @ $250/night during high season, including taxes & fees. Stayed in a 5th floor studio apartment for five nights on 55th St - between 1st & 2nd Aves. Very comfortable and quiet, with a queen bed and foldout couch, dining table & chairs, hardwood floors, small kitchen, fridge, microwave. Doormen very courteous and helpful. Safe neighborhood even... More 

Thank francis54
A TripAdvisor Member
Reviewed 17 May 2006

My friend and I arrived from Las Vegas Saturday early morning hoping to be able to get into our apt to get some sleep before our day out in the big city. Making reservation via phone was of no prblem as the customer service girls made the whole process smooth sailing. We also informed them of our early arrival and... More 

1 Thank A TripAdvisor Member

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Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Room types
  • Kitchenette

Additional Information about Metro-Home Sutton Place

Address: 310 East 55th Street, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Number of rooms: 49
Also Known As:
Metro-Home Sutton Place Hotel New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?