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Room was nice with a great view of the city. The staff at the front desk was efficient and pleasant. The only negative was that the maid did not replace the coffee, but it was quickly rectified by a call to housekeeping. The restaurant in...More
My cousin and I had tickets to see a Broadway show, and we both work in Manhattan (traveling from Queens). So we booked the Westin at Times Square with my SPG points. It was one of the best decisions I have made so far this...More
2 Thank jwiz17
Response from alexandraWestinTS, Manager at The Westin New York at Times SquareResponded 6 February 2018
Thank you for taking the time to share feedback regarding your recent stay. We are pleased that our location was convenient for your Broadway show and that your room was comfortable and provided a relaxing retreat from the hustle and bustle of New York City....More
We went to New York for our honeymoon and booked through kuoni and this hotel is amazing. Perfect location in walking distance to a lot of tourist attractions. The breakfast even though expensive was amazing every morning. The rooms clean and serviced every day. Great...More
Stayed here for my daughter’s 18th birthday and was given a room on the 38th floor with brilliant views and situated close to all the main attractions.
The room was comfortable with 2 queen size beds, the bathroom had a big bath and shower, though...More
I’m staying here 4 nights and on my 2nd night. I’ve had wonderful days in the city, come back to my hotel exhausted to find my room keys won’t work!! BOTH NIGHTS. FIVE trips to front desk, and 2 hours wasted dealing w this ridiculous...More
Response from TeamMarriott, Manager at The Westin New York at Times SquareResponded yesterday
We can certainly understand your frustration and apologize for the inconvenience you are experiencing. We routinely conduct preventive maintenance and, regrettably, at times items do break. We are sorry this spoiled an otherwise great stay. Please let us know if we can assist...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from alexandraWestinTS | Property representative |
The vast majority of our guestrooms offer a bathtub/rainfall shower combination. The exceptions are our accessible rooms and select rooms that offer a standing rainfall shower. Please reach out to our Front Office if you... More
The vast majority of our guestrooms offer a bathtub/rainfall shower combination. The exceptions are our accessible rooms and select rooms that offer a standing rainfall shower. Please reach out to our Front Office if you have a specific request.