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The Westin New York at Times Square

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The Westin New York at Times Square
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1,768 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Even despite the noise and lights of times square, there is no reason to not expect a peaceful and restful evening when staying in this part of the big apple. Regardless of where you are, honestly, the heavenly bed is still heavenly. My stay was incredibly pleasant, but I was not looking for luxurious and over the top. Great consistency...

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Helpful?
Thank Erin H
Reviewed yesterday NEW

we chose this hotel to be close to the Theatre district. The check-in process was indifferent and less than helpful. No-one offered to help with luggage to our rooms. When we asked for extra tissue boxes none were delivered. The front desk was well manned but the agents were more interested in discussion among themselves than helping us trying to...

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Helpful?
Thank msc66
East Hartford, Connecticut
Reviewed yesterday NEW

Hotel is in a great location, close to broadway and Times Square. People were helpful and friendly. Lots of seating and comfortable couches in the reception area making a great place to sit and chat while waiting for friends. Bathroom tiles are set a bit unevenly and the sharp edges can easily be felt under feet when barefoot. (At least...

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Helpful?
Thank miafarfa
Marina del Rey, California
Reviewed yesterday NEW

I stayed at several comparable SPG properties - Le Meridien, W Times Square, W on Lexington Ave, Westin Grand Central, to name a few - and Westin at the Times Square is the best of all - much more space, feels so much newer and modern. I stayed at the preferred guest section of the hotel.

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Helpful?
Thank oksana_MDR
Liverpool, United Kingdom
Reviewed yesterday NEW

Stayed Weekend of 17th - 20th Feb - with my husband, 2 sons and their partners therefore using 3 rooms. The Westin at Times Square is in perfect Location, no concerns about the rooms and amenities. Cleaned well and sheets/ towels changed daily, complementary bottled water and coffee and tea bags provided and replenished daily too. American breakfast in the...

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Helpful?
Thank Nic19542014
Elkins Park, Pennsylvania, United States
Reviewed 2 days ago NEWvia mobile

This was perfect for my family of four to stay one night and see a show on Broadway. We took the train into Penn Station then checked in and went out to eat. Everything is super convenient and close location. Kids were comfortable, and I was pleasantly surprised how large the room was compared to other Manhattan hotels we have...

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1Thank 909kathyc
New York City, New York
Reviewed 2 days ago NEW

We stayed here to celebrate my birthday. My wife booked our stay and had room service deliver champagne and chocolate covered strawberries which were delicious. The room was large and had aver comfortable bed. We had fantastic views of midtown NYC from all around. We went to the theater which was well within walking distance of the hotel. The Westin...

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Helpful?
Thank Havee17
Goshen, New York
Reviewed 2 days ago NEW

Every single person we came in contact with at the Westin was wonderful helpful and freindly. We had our 2 dogs with us and they made it so easy and hassle free.from the Front desk folks to the baggage and doormen to the housekeeping ladies.

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Thank martincG3875EA
Belfast, United Kingdom
Reviewed 2 days ago NEW

Stayed in this hotel last year around same time what a difference a year makes. Our return to this hotel was a disaster. Room was in need of updating, quiet small compared to the room we had on our previous visit. Staff rude, except for one, who checked us in on our first night. where to start, $500 dollar security...

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Helpful?
Thank cathymcconvey
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Dear cathymcconvey, We are very sorry to hear that your return visit fell short of the amazing experience that you had the first time you were here with us. We want to be able to discuss this past experience with us and we ask if you can reach out to us directly. We definitely want to make sure that you...

London
Reviewed 3 days ago NEW

Business trip so it's our usual business corporate rate hotel but good location for visitors - rooms are good if you get a floor above 20 or so. Friendly helpful staff - totally fine for a functional Westin.

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Helpful?
Thank Finn1200

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: £170 - £431 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#138 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York at Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in "39". We stayed in 3139”
 of 5 bubbles Havee17, 20 Feb 2017 | Read review
“ask for modern room premium delux rooms as not what you think they are going to be”
 of 5 bubbles cathymcconvey, 20 Feb 2017 | Read review
“Room is spacious with all the comforts of great work space with outlets/internet, mini bar, coffee, heavenly bed for a good nights sleep. ”
 of 5 bubbles CLS430, 19 Feb 2017 | Read review
“I'm a bit sensitive to bright LEDs when I am trying to get to sleep. There was a particularly bright green one on the wall next to my bed. It brightly lit up the opposite wall. A post-it that the hotel provided on the desk easily covered the light and the problem was solved.”
 of 5 bubbles G9428DBpaulc, 19 Feb 2017 | Read review
“Higher floors are quieter; the $25-$30/day upgrade charge is worth it to be on a higher floor.”
 of 5 bubbles marlasmusic, 17 Feb 2017 | Read review
5 of 5