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The Westin New York at Times Square

Traveller (1161)
360
Panoramas (37)
Room & Suite (713)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Our Times Square hotel is located in the heart of Midtown Manhattan, the perfect place to stay in New York City. The Westin New York at Times Square offers a great location and comforting accommodations in one of the most popular areas of NYC just steps from shops and attractions in Times Square.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
571Restaurantswithin 0.3 miles
246Attractionswithin 0.3 miles
Contact
270 West 43rd Street At 8th Avenue, New York City, NY 10036-3912
Getting there
La Guardia Airport6 mi
Teterboro Airport7 mi
42nd St – Port Authority Bus Terminal1 min
Times Square – 42nd St4 min
See all nearby hotels
3,487Reviews
1,805Photos
176Q+A
100Room tips
Traveller rating
  • 1,606
  • 1,141
  • 413
  • 197
  • 130
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  • English
Popular mentions
The hotel is not outstanding, but it’s not bad. The location is perfect. The rooms are a little bit small. I needed to use the business center service, and nobody seemed to be able to help me, but the worst part is that I forgot a very nice ring in the night table. I noticed it
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Response from TeamMarriott, General Manager at The Westin New York at Times Square
Responded yesterday
Dear totonchas, Thank you for choosing to stay at The Westin New York at Times Square. Please be assured that the security and safety of our guests are of utmost importance. All reports of missing items are taken very seriously and steps are taken to investigate all claims, big or small. We would appreciate you reaching out to us directly info@westinny.com so we can do everything in our capacity to investigate this matter and resolve it as soon as possible. Be Well, Michael Wlodkowski General Manager
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This is a very nice hotel but the rooms are not that spacious for the amount of money. The location is perfect. From the hotel you have access to the Regal movie theater and Starbucks without walking out of the hotel. I went to see Frozen on Broadway as well which was 1 block
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Response from TeamMarriott, Manager at The Westin New York at Times Square
Responded 3 days ago
Dear RaeRae811, Thank you for choosing us for your New York City visit. We are pleased you enjoyed your overall stay. We are pleased to know our optimal location to the Regal Movie Theater and Starbucks made your stay more enjoyable. We appreciate your business and hope you will make us your home every time your travels bring you to the Big Apple. Be Well, Michael Wlodkowski General Manager
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There seems to be a new trend among Westin Properties where they tell you your room is unavailable during check in and then try to charge you extra for a room that is available, so my expectations were low upon checking in at the Westin Times Square. Indeed, I arrived at 4pm
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Response from TeamMarriott, General Manager at The Westin New York at Times Square
Responded 4 days ago
Dear WDW2000, Thank you for your evaluation of our hotel. We are genuinely sorry for the way our Front Desk handled your check-in and we also apologize that the guestroom you reserved was not ready upon your arrival. We have taken suitable action with our associates and we would like for you to contact us directly at info@westinny.com so we can obtain more details. We hope to have the privilege of having you as our guest again so we can show you the meaningful hospitality you deserve. Be Well, Michael Wlodkowski General Manager
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Very poor representation of the Westin brand. The “lobby” bar was way understaffed for the conference and the check in experience was as reported by others - 7-Eleven Room is OK, thankfully the bed is comfortable. It’s a shame that the volume of business here = a decrease in
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Response from TeamMarriott, General Manager at The Westin New York at Times Square
Responded 4 days ago
Dear 856IanM, We appreciate you choosing our hotel for your visit to New York City and we apologize for anything less than exceptional service. Our goal is to always give each guest a revitalizing, meaningful stay. Appropriate action will be taken, and we are grateful for your feedback. We hope you will give us another opportunity to show you our commitment to exceptional hospitality the next time you come to our great city. Be Well, Michael Wlodkowski General Manager
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Did not like this hotel at all, firstly the check-in/check-out experience is terrible, you are treated like you are at a 7-eleven and not as a guest of a 5* hotel who is paying 300$ a night. The rooms are very dated, bathroom is small and looks used, water pressure sucks and the
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Response from TeamMarriott, General Manager at The Westin New York at Times Square
Responded 5 days ago
Dear Adriano R, Thank you for choosing us for your visit to NYC. Please accept our apologies for the issues you experienced with check-in and check-out. Your comments will be shared with our associates to prevent future mistakes. We were also sorry to know you did not enjoy our location in the heart of Broadway that is within walking distance of world-class shopping, award-winning restaurants, and New York City's famous landmarks. Our fees are posted on our website, and we apologize if this was not adequately communicated with you. We hope you will stay with us again so we can provide the exceptional hospitality you deserve. Be Well, Michael Wlodkowski General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Westin New York at Times Square
The One-Bedroom Suite at The Westin New York at Times Square
Professional photo exclusively commissioned by TripAdvisorThe Westin New York at Times Square
The One-Bedroom Suite at The Westin New York at Times Square
Professional photo exclusively commissioned by TripAdvisorThe Westin New York at Times Square
The Junior Suite at The Westin New York at Times Square
Professional photo exclusively commissioned by TripAdvisorThe Westin New York at Times Square
The Empire Suite at The Westin New York at Times Square
Professional photo exclusively commissioned by TripAdvisorThe Westin New York at Times Square
Bedroom in the Empire Suite at The Westin New York at Times Square
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123456137
How much is the wi-fi?
Free wi if x but you can pay for a boost , we didn’t need too
0 votes
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How much is the wi-fi?
The wi-fi is free. The hotel staff will give you the access code.
1 vote
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I would suggest checking the weather channel app. At this time of year it is unpredictable but if you dress in layers.
1 vote
Cool and slightly breezy - 45f is 7c. Note those are day time numbers - night time are around 0c, and with the wind, will feel colder still. I'd pack a coat and a jumper at the very least as you can always leave them in the hotel room. Plus if you do a boat tour (Staten Island ferry and/or Liberty) you'll need it for the wind.
1 vote
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How much does it cost to park an SUV per day?
We stayed at the hotel for 2 nights and it costed us and 160$
1 vote
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12345636
"Rooms facing East will have a view of parts of Time Square above the 25th floor"
"i asked for a room with a view and got one...pretty nice!"
"Our room was an outside corner room. Very quite. We did not hear anything from other rooms."
"rooms are not soundproofed well but I could hear very little outside noise on a higher floor"
"SPG gold got us upgraded to a high floor."
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12345620
PRICE RANGE
US$257 - US$635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin new york at times square hotel new york citywestin times squarewestin new york citywestin new york times squarewestin hotel new yorknew york city westin
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theatre DistrictHudson YardsTheater DistrictTimes SquareMidtown WestMidtown
NUMBER OF ROOMS
863
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