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The Westin New York at Times Square

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Traveller (912)
Room & Suite (674)
Dining (100)
Overview
  • Excellent48%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“times square”(669 reviews)
“new york”(495 reviews)
“great location”(424 reviews)
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from The Westin New York at Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin New York at Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,016)
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2,741 results
Traveller rating
1,297
905
306
144
89
Traveller type
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LanguageEnglish
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1,297
905
306
144
89
Show reviews that mention
All reviewstimes squarenew yorkgreat locationcorner roomhudson riverport authorityan upgradehigher floormini barlate checkthe theater districtaround the cornercentral locationthe empire state buildinggreat roombig applestreet noise
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1 - 5 of 2,741 reviews
Reviewed yesterday

Room was nice with a great view of the city. The staff at the front desk was efficient and pleasant. The only negative was that the maid did not replace the coffee, but it was quickly rectified by a call to housekeeping. The restaurant in...More

Thank Strengthsguru
Hotel's Favourite
Reviewed 3 February 2018

My cousin and I had tickets to see a Broadway show, and we both work in Manhattan (traveling from Queens). So we booked the Westin at Times Square with my SPG points. It was one of the best decisions I have made so far this...More

2  Thank jwiz17
Response from alexandraWestinTS, Manager at The Westin New York at Times SquareResponded 6 February 2018

Thank you for taking the time to share feedback regarding your recent stay. We are pleased that our location was convenient for your Broadway show and that your room was comfortable and provided a relaxing retreat from the hustle and bustle of New York City....More

Reviewed yesterday via mobile

We went to New York for our honeymoon and booked through kuoni and this hotel is amazing. Perfect location in walking distance to a lot of tourist attractions. The breakfast even though expensive was amazing every morning. The rooms clean and serviced every day. Great...More

Thank meeks2018
Reviewed yesterday via mobile

Stayed here for my daughter’s 18th birthday and was given a room on the 38th floor with brilliant views and situated close to all the main attractions. The room was comfortable with 2 queen size beds, the bathroom had a big bath and shower, though...More

Thank ritchf
Reviewed 2 days ago via mobile

I’m staying here 4 nights and on my 2nd night. I’ve had wonderful days in the city, come back to my hotel exhausted to find my room keys won’t work!! BOTH NIGHTS. FIVE trips to front desk, and 2 hours wasted dealing w this ridiculous...More

Thank jenniferleandra
Response from TeamMarriott, Manager at The Westin New York at Times SquareResponded yesterday

Dear jenniferleandra, We can certainly understand your frustration and apologize for the inconvenience you are experiencing. We routinely conduct preventive maintenance and, regrettably, at times items do break. We are sorry this spoiled an otherwise great stay. Please let us know if we can assist...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$270 - US$623 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in New York City
#85 Family Hotel in New York City
#151 Luxury Hotel in New York City
#151 Romantic Hotel in New York City
#182 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$270 - US$623 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in New York City
#85 Family Hotel in New York City
#151 Luxury Hotel in New York City
#151 Romantic Hotel in New York City
#182 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (912)
Room & Suite (674)
Dining (100)
Amenities (144)
Business Centre & Event Rooms (23)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
ambereliseerinn
9 April 2018|
AnswerShow all 2 answers
Response from alexandraWestinTS | Property representative |
The vast majority of our guestrooms offer a bathtub/rainfall shower combination. The exceptions are our accessible rooms and select rooms that offer a standing rainfall shower. Please reach out to our Front Office if you... More
0
Votes
ambereliseerinn
9 April 2018|
AnswerShow all 3 answers
Response from Wendy H | Reviewed this property |
They actually have a soaker tub with shower. Nice spa like bathroom.
0
Votes
ambereliseerinn
16 March 2018|
AnswerShow all 8 answers
Response from Wendy H | Reviewed this property |
I flew in and out of EWR and used Carmel Limo Service. They are very reasonable.
0
Votes
Room Tips
"Sink hot water temp—too hot!!"
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"Just include the buffet breakfast when you book your package or it can be expensive"
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"Stay in a different hotel"
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"Everything was fit for us, the only thing i wish they had was a refrigerator."
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