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24/12/2017 25/12/2017
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    Refinery Hotel

    63 West 38th Street, New York City, NY 10018-3818
    (646) 681-3640
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    24/12/2017 25/12/2017
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     18 people are viewing this hotel
    US$347Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$312
    SAVE US$35
    US$343
    US$347
    Traveller (1024)
    Room & Suite (413)
    Dining (41)
    Overview
    • Excellent75%
    • Very good19%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “rooftop bar” (759 reviews)
    “parker quinn” (118 reviews)
    “bryant park” (294 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Rooftop Terrace
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,256)
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    11 - 15 of 3,942 reviews

    Reviewed 1 week ago via mobile

    We spent five nights on this lovely small hotel, within easy walking distance to Times Square and many other attractions. This was so much nicer and more characterful than most hotels, with lovely helpful and smiley staff.

    1  Thank Linda R
    Reviewed 1 week ago

    Spent 4 nights here over my birthday. The rooms are large and comfortable. I had been led to believe there would be cupcakes in the room on arrival which was not the case. The beds were comfortable and the staff very helpful.

    2  Thank Corinne H
    Reviewed 1 week ago

    This hotel is a great find and I'll be back - a West Village vibe in a location just south of Midtown. Pros: - Good location for business (38th and 5th/6th) and shopping/ sightseeing - BIG rooms and bathrooms by New York standards - Friendly,...More

    2  Thank AndPulli
    Response from Eric_Refinery, General Manager at Refinery HotelResponded 3 days ago

    AndPulli, Thank you for taking the time to share your experience with the TA community. Your feedback is extremely valuable. I'm glad you were able to enjoy many aspects of your visit but I was disappointed to read about the issues that came up during...More

    Reviewed 1 week ago

    This place is an amazing experience, from amazingly comfortable beds, fantastic food, great location, easy walk to almost every major sight, extremely clean, and what is most impressive is the personal service and attention you receive. We were there one of the busiest weeks of...More

    1  Thank Tara C
    Response from Eric_Refinery, General Manager at Refinery HotelResponded 1 week ago

    Tara C, Thank you for sharing this excellent review of Refinery! I will be sure to share your wonderful kind words towards the staff. We all look forward to hosting you and your family again soon :)

    Reviewed 1 week ago

    Terrible neighborhood: lots of homeless, dirty, no good restaurants around. Not even desirable housekeeping service in hotel: every day I had to call to clean my room after my 1st day arriving at 17:00 and the hotel room still a mess. Next time rather pay...More

    2  Thank Gustavo G
    Response from Eric_Refinery, General Manager at Refinery HotelResponded 3 days ago

    Gustavo G, Thank you for taking the time to share your experience with the TA community. I am sorry that Refinery is not the hotel you expected, our location and design is unique with cozy atmosphere and personalized service that guests have come to enjoy...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$271 - US$710 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Business Hotel in New York City
    • #22 Romantic Hotel in New York City
    • #27 Luxury Hotel in New York City
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Agoda, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Refinery Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Garment District / Manhattan
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    Traveller (1024)
    Room & Suite (413)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (653)
    Bathroom (83)
    Business Centre & Event Rooms (5)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
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    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Carly H
    23 November 2017|
    AnswerShow all 3 answers
    Response from Carly H | Reviewed this property |
    thank you lol sorry just in a pickle. Found out from my bank the hotel never cancelled the payment bloody thieves!
    0
    Votes
    lizzieninParis
    10 November 2017|
    AnswerShow all 2 answers
    Response from Tony949 | Reviewed this property |
    Don’t know about the windows, but it does have room service, if you’ve got deep pockets. A bottle of red would set you back $230, PLUS, 20% gratuity and 5% service charge.
    1
    Vote
    MelbourneMack
    4 November 2017|
    AnswerShow all 3 answers
    Response from Stackpole2014 | Reviewed this property |
    We travel 4 as well and had connecting rooms. My kids are 9 and 13 and it worked out well. The rooms were spacious considering the location and other amenities it was well worth it. But it isn’t as large as what you are... More
    1
    Vote
    Room Tips
    "I prefer not to be under the roof top bar...if you prefer quiet"
    Read review
    "Ask for a corner room on a high floor"
    Read review
    "Courtyard rooms would be quieter."
    Read review
    "All the rooms I've stayed in are well-designed, comfortable and quiet."
    Read review
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