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Holiday Inn Express New York - Manhattan West Side

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Holiday Inn Express New York - Manhattan West Side
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972 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York - Manhattan West Side
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Showing 622: English reviews
St. Thomas
Reviewed 31 July 2015

The service at this hotel was top-notch! Every little extra thing we needed was gladly available to us (printing tickets in the lobby for free; holding our luggage for the day; having them phone a local pizza place for us) and the usual processes such as check-in, check-out, and room cleaning were handled professionally and efficiently. It is clear that...

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Thank SunnyBlueSkyDays
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear guest SunnyBlueSkyDays, Thank you for your wonderful review! We are glad to had an enjoyable stay! We share your comment with the team to continue the great service. Wish to see you again! Yan Chung Assistant General Manager

Puerto Rico
Reviewed 30 July 2015 via mobile

As soon as we walked through the door, Pharrell (rom the front desk) greeted us very kindly and enthusiastically. He immediately invited us to have breakfast (from 7:00am-10:00am for free) at the lobby buffet, where Waldy (staff) made sure we felt at home. Yes, rooms were a bit small, but, hey, all NYC hotels are. Price was great compared to...

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Thank NicoleRaziah
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear guest NicoleRaziah, Thank you for your wonderful review. We are happy you feel home away form home at our hotel. Your compliment has shared with the team, especially to Farrell and Waldy. Thank you again for staying with us, we see you next time! Yan Chung Assistant General Manager

Yavne, Israel
Reviewed 30 July 2015

Customer Service of the staff was extraordinary We had booked rooms for 4 people 2 queen beds .... very small rooms. hardly any place to move. breakfast was good with a lot of variety but closed at 09:30 , I think it had to be atleast until 10:00. As a result from 08:30-09:30 the place was over crowded and out...

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1Thank jackmicks2016
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear guest jackmicks, Thank you for your review. We appreciate of your feedback. We apologize for the wifi connection which will be follow up. Glad you enjoyed the stay overall, wish to see you again! Yan Chung Assistant General Manager

Denton, Texas
Reviewed 30 July 2015

Stayed their and that guy Carlos took care of us from helping us around the city, catching a cab, and info on things going on around the city. The staff was the best I have ever seen. Will be coming back next time I'm in New York.

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1Thank Deron M
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear guest Deron M, Thank you for your review and especially the compliment to the team. We share your feedback to the team and Carlos to celebrate our success! Thank you and wish to see you again! Yan Chung Assistant General Manager

Lansing, Michigan
Reviewed 27 July 2015

Our family of four stayed for 3 nights at this hotel. The rooms were tidy and clean, a bit small, but hey, it's New York. The staff was courteous and helpful. The breakfast was delicious, a good selection, and ample seating. Kudos to the two courteous and attentive young men attending to breakfast. The high point of the hotel for...

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3Thank DAWMVW
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dear guest DAWMVW, Thank you for your review. We are glad to know you enjoyed our warm hospitality; we shared your comment to the staff. The hotel location is very convenience which many of our guests loved. We look forward to your next visit. Thank you! Yan Chung Assistant General Manager

Weston, Florida
Reviewed 23 July 2015 via mobile

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3Thank DonatoInWeston
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Halifax, Canada
Reviewed 22 July 2015

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Thank Darlene P
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

PENRITH
Reviewed 21 July 2015

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Thank 123SANDIE
Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Reviewed 21 July 2015

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Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

Dallas, Texas
Reviewed 20 July 2015

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Yan C, Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York - Manhattan West Side staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York - Manhattan West Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, choose the rooms on the opposite side of the main entrance. You have perfect view of Manhattan.”
 of 5 bubbles GeraldoZafalon, 18 Mar 2017 | Read review
“Plug out the fridge if its winter as it can be noisy in the room at night.”
 of 5 bubbles s_amusm_che_l_, 8 Jan 2017 | Read review
“Higher floor, I was on 9th and wish I had been higher. Ask for upgrade.”
 of 5 bubbles 408alanat, 6 Jan 2017 | Read review
“Higher floors offer a great city view”
 of 5 bubbles , 28 Dec 2016 | Read review
“No more than 2 people per room.”
 of 5 bubbles StuckinMA70, 4 Dec 2016 | Read review
5 of 5